By complete system recovery, I mean that I started my pc all the way back to how it came when I got it. I lost some songs and photos (but not all) by doing that, but I was sick and tired of trying!
I tried to do as you suggested by running Superantispyware, but it made no difference. I also right-clicked on my IE icon, but all that came up was the "Open
Run As...
Send To
""""""""
all the way down to Properties.
I didn't see the list you mentioned "about add-ons".
I was worried about trying the Reset option for IE since I'm not sure what all I will lose on my pc. I've already had quite a time dealing with recovering my stuff lost with the system recovery. Of course I had tried System Restore first, but it didn't work.
I'm obviously a pc ignoramus. I wish I could afford to take my pc to an expert, but I truly can't. My mom is sick and I've found a lot of good info on Earth Clinic that I like to use, otherwise I would just say "FORGET IT!"
Thanks for your trying to help!
Any further advice I'll appreciate. If you say to still do the Reset option on IE, I will do it!
janetlee