Sorry for the delayed response; I had a sick family member.
The dds.txt scan results:
.
DDS (Ver_2011-06-12.02) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_07
Run by User at 16:37:40 on 2011-06-14
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1527.1073 [GMT -7:00]
.
AV: The Shield Deluxe Antivirus *Enabled/Updated* {6C4BB89C-B0ED-4F41-A29C-4373888923BB}
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\Program Files\Common Files\The Shield Deluxe\The Shield Deluxe Update Service\livesrv.exe
C:\Program Files\The Shield Deluxe\The Shield Deluxe 2010\vsserv.exe
svchost.exe
svchost.exe
svchost.exe
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\The Shield Deluxe\The Shield Deluxe 2010\bdagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
C:\Program Files\Analog Devices\SoundMAX\DrvLsnr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\eFax Messenger 4.3\J2GTray.exe
C:\Program Files\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files\Psion\PsiWin\Psconsv.exe
C:\Program Files\TRENDnet\TEW-424UB\WlanCU.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Alarm95\Alarm95.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\PROGRA~1\Psion\PsiWin\Elogerr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Java\jre1.6.0_07\bin\jucheck.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.6406.1642\swg.dll
TB: The Shield Deluxe 2010 Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\the shield deluxe\the shield deluxe 2010\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_07\bin\jusched.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\the shield deluxe\the shield deluxe 2010\IEShow.exe"
mRun: [BDAgent] "c:\program files\the shield deluxe\the shield deluxe 2010\bdagent.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ISTray] "c:\program files\spyware doctor\pctsTray.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [Smapp] c:\program files\analog devices\soundmax\SMTray.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [Google Desktop Search] "c:\program files\google\google desktop search\GoogleDesktop.exe" /startup
mRun: [eFax 4.3] "c:\program files\efax messenger 4.3\J2GDllCmd.exe" /R
mRun: [DrvLsnr] c:\program files\analog devices\soundmax\DrvLsnr.exe
StartupFolder: c:\docume~1\user\startm~1\programs\startup\alarm9~2.lnk - c:\windows\winhelp.exe
StartupFolder: c:\docume~1\user\startm~1\programs\startup\alarm9~1.lnk - c:\program files\alarm95\Alarm95.exe
StartupFolder: c:\docume~1\user\startm~1\programs\startup\yahoo!~1.lnk - c:\program files\yahoo!\widgets\YahooWidgets.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\efax43~1.lnk - c:\program files\efax messenger 4.3\J2GTray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\mcafee~1.lnk - c:\program files\mcafee security scan\2.0.181\SSScheduler.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\psiwin~1.lnk - c:\program files\psion\psiwin\Psconsv.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\wirele~1.lnk - c:\program files\trendnet\tew-424ub\WlanCU.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_6CE5017F567343CA.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_07\bin\ssv.dll
Trusted Zone: google.com\earth
Trusted Zone: internet
Trusted Zone: mcafee.com
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{BACC9A4A-C40D-46E4-9B44-F839EAFD5C13} : DhcpNameServer = 192.168.1.1
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: c:\progra~1\google\google~3\GOEC62~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\user\application data\mozilla\firefox\profiles\lc6vgsqt.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://www.msn.com/
FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\documents and settings\user\application data\mozilla\firefox\profiles\lc6vgsqt.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\user\application data\mozilla\firefox\profiles\lc6vgsqt.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.3.21.57\npGoogleUpdate3.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npJoostPlugin.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
.
============= SERVICES / DRIVERS ===============
.
R0 IKFileSec;File Security Driver;c:\windows\system32\drivers\ikfilesec.sys [2007-12-18 40840]
R0 PCTCore;PCTools KDS;c:\windows\system32\drivers\PCTCore.sys [2009-5-16 130936]
R1 IKSysFlt;System Filter Driver;c:\windows\system32\drivers\iksysflt.sys [2007-12-18 66952]
R1 IKSysSec;System Security Driver;c:\windows\system32\drivers\iksyssec.sys [2007-12-18 81288]
R2 WLNdis50;Wireless Lan NDIS Protocol I/O Control;c:\windows\system32\drivers\WLNdis50.sys [2010-3-6 20480]
R3 BDFM;BDFM;c:\windows\system32\drivers\bdfm.sys [2009-9-17 152328]
R3 RTL8187B;TRENDnet TEW-424UB 54M USB Dongle;c:\windows\system32\drivers\RTL8187B.sys [2010-3-7 264576]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2008-7-16 34248]
S3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2008-7-16 40552]
S3 SjyPkt;SjyPkt;\??\c:\windows\system32\drivers\sjypkt.sys --> c:\windows\system32\drivers\SjyPkt.sys [?]
.
=============== Created Last 30 ================
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2011-06-14 04:49:15 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-06-14 04:49:11 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-06-14 04:49:11 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
.
==================== Find3M ====================
.
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer,
http://www.gmer.netWindows 5.1.2600 Disk: WDC_WD800JB-00JJC0 rev.05.01C05 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x88FC5EC5]<<
_asm { PUSH EBP; MOV EBP, ESP; SUB ESP, 0x1c; PUSH EBX; PUSH ESI; MOV DWORD [EBP-0x4], 0x88570872; SUB DWORD [EBP-0x4], 0x8857012e; PUSH EDI; CALL 0xffffffffffffdf33; }
1 nt!IofCallDriver[0x804E37D5] -> \Device\Harddisk0\DR0[0x898DCAB8]
3 CLASSPNP[0xF7637FD7] -> nt!IofCallDriver[0x804E37D5] -> \Device\0000005c[0x8971D8E8]
5 ACPI[0xF75AE620] -> nt!IofCallDriver[0x804E37D5] -> [0x8965D940]
[0x891C0218] -> IRP_MJ_CREATE -> 0x88FC5EC5
kernel: MBR read successfully
_asm { CALL 0x115; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskWDC_WD800JB-00JJC0______________________05.01C05#5&31036641&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x88FC5AEA
user & kernel MBR OK
sectors 156301486 (+255): user != kernel
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 16:41:17.98 ===============
The attach.txt file:
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-06-12.02)
.
Microsoft Windows XP Professional
Boot Device: \Device\HarddiskVolume1
Install Date: 2/3/2007 3:05:34 PM
System Uptime: 6/14/2011 11:56:59 AM (5 hours ago)
.
Motherboard: Hewlett-Packard | | 090Ch
Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz | XU1 PROCESSOR | 2792/533mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 75 GiB total, 54.458 GiB free.
D: is CDROM ()
E: is Removable
F: is Removable
G: is Removable
H: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP1: 6/10/2011 11:23:04 AM - System Checkpoint
.
==== Installed Programs ======================
.
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9.4.0
Alarm95
ArcSoft PhotoImpression 4
Audacity 1.2.6
Broadcom Management Programs
Broadcom NetXtreme Ethernet Controller
Camera Driver
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
eFax Messenger 4.3
GIMP 2.4.5
Google Desktop
Google Earth
Google Photos Screensaver
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
GTK+ Runtime 2.12.8 rev a (remove only)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
Intel(R) Extreme Graphics 2 Driver
iTunes
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Joost (tm) Beta 1.1.4
LizardTech DjVu Control
Malwarebytes' Anti-Malware
McAfee Security Scan Plus
MediaCoder 0.6.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money
Microsoft National Language Support Downlevel APIs
Microsoft Office Excel Viewer
Microsoft Office Word Viewer 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Miro
Mozilla Firefox 4.0.1 (x86 en-US)
Mozilla Thunderbird (2.0.0.17)
MSXML 6.0 Parser (KB933579)
OpenOffice.org 2.4
Picasa 3
Pidgin
POV-Ray for Windows v3.6.1b
PsiWin 2.3
QuickTime
Rhapsody Player Engine
Santa Clara County Water Wise Gardening
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB2482017)
Security Update for Windows Internet Explorer 8 (KB2497640)
Security Update for Windows Internet Explorer 8 (KB2510531)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB936782)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
SoundMAX
Spyware Doctor 6.0
The Shield Deluxe 2010
TRENDnet TEW-424UB Wireless USB 2.0 Adapter
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
WebEx
WebFldrs XP
Windows Feature Pack for Storage (32-bit) - IMAPI update for Blu-Ray
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
Yahoo! Install Manager
Yahoo! Widgets
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==== Event Viewer Messages From Past Week ========
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6/9/2011 8:34:28 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service gupdate with arguments "/comsvc" in order to run the server: {4EB61BAC-A3B6-4760-9581-655041EF4D69}
6/9/2011 10:54:45 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
6/9/2011 10:33:17 PM, error: DCOM [10005] - DCOM got error "%1058" attempting to start the service winmgmt with arguments "" in order to run the server: {8BC3F05E-D86B-11D0-A075-00C04FB68820}
6/8/2011 9:52:07 PM, error: W32Time [17] - Time Provider NtpClient: An error occurred during DNS lookup of the manually configured peer 'time.windows.com,0x1'. NtpClient will try the DNS lookup again in 15 minutes. The error was: A socket operation was attempted to an unreachable host. (0x80072751)
6/8/2011 5:45:32 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 4 time(s).
6/8/2011 12:48:59 PM, error: Service Control Manager [7031] - The Print Spooler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
6/8/2011 10:32:07 PM, error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
6/8/2011 10:30:15 PM, error: Dhcp [1001] - Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address 0014D148339E. The following error occurred: The operation was canceled by the user. . Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.
6/8/2011 1:50:51 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 3 time(s).
6/13/2011 12:39:43 PM, error: DCOM [10005] - DCOM got error "%109" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
6/13/2011 12:08:56 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the iPodService service to connect.
6/13/2011 12:08:56 PM, error: Service Control Manager [7000] - The iPodService service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
6/13/2011 12:06:44 PM, error: DCOM [10005] - DCOM got error "%1053" attempting to start the service iPodService with arguments "-Service" in order to run the server: {7A7FB085-6068-4898-8CCA-480A9187277C}
6/10/2011 7:24:13 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 7 time(s).
6/10/2011 6:53:41 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 6 time(s).
6/10/2011 6:23:49 PM, error: Service Control Manager [7034] - The Print Spooler service terminated unexpectedly. It has done this 5 time(s).
6/10/2011 11:49:57 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
6/10/2011 11:49:57 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.
6/10/2011 11:44:57 AM, error: Service Control Manager [7023] - The Windows Firewall/Internet Connection Sharing (ICS) service terminated with the following error: The system cannot find the file specified.
6/10/2011 11:44:57 AM, error: Service Control Manager [7023] - The IPSEC Services service terminated with the following error: The requested service provider could not be loaded or initialized.
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==== End Of File ===========================
I'm in the process of disabling my virus checkers and firewalls in order to run ComboFix. I have disabled two virus checkers that are in regular use on my system: the Shield Deluxe and PC Tools Spyware's IntelliGuard. I cannot display the Windows firewall settings on my computer.
I do have a Windows Firewall icon in my Control Panel window; so I think there may be a Windows firewall on my system. By the way, I no longer have the McAfee Security Scan Plus service and I think I have deleted that software from my computer (I don't know why it shows up in the DDS scans--maybe I should investigate?). I have downloaded but not successfully run the Malwarebytes' Anti-Malware nor the SAS software on my system as I mentioned in my earlier post; therefore, I don't think I need to disable those programs.
When I followed the directions from BleepingComputer to see if the Windows Firewall is running ("To check if the Windows Firewall is turned on or off, go to Start > Run and type: firewall.cpl press OK ") I got a window that said "Window Firewall settings cannot be displayed because the associated service is not running". When I clicked "Yes" to start the Internet Connection Service, I got a window that said "Windows cannot start the Windows/Internet Connection Sharing (ICS) service".
What should I do next?