Horrid Ping problems

[Graz]

Hey guys

I have been having this ping problem for the last week or so
While playing online games from here in Australia at 8am my ping to the states is around 230 within 2 hrs my ping starts to climb by 50-80 every half hr, so by  lunch time my ping is over 500 and it stays that way for around 14hrs  i dont lose speed or anything ,it sits at around 4.5 mbps
I did a traceroute and i think the problem lies in Hong Kong
What can i do to fix this ?
My service provider has told me there is nothing they can do
any help with this would be very much appreciated

[rthompson80819]

ISP's usually use "backhaul" providers to go long distances, especially from country to country.  That's probably where your problem is.  You need to test your speed from Australia to the US to see what kind of speeds you are getting.  A test site in Australia for speed won't give you an accurate speed for going overseas.

And if that's the case, there is usually something your ISP can do to fix the problem, although it may cost them some money.

[Graz]

I have done the ping & download test at speedtest.net and while i get a ping of 649 in game my speed  to Dallas TX (same place as game server) i get a ping of 255 & download of 3.85mbps up of 1.86 mbps
But speedtest would not follow the same  route as my service provider does

[Salmon Trout]

But speedtest would not follow the same  route as my service provider does

Why not?

[quaxo]

But speedtest would not follow the same  route as my service provider does

As long as you pick a Speedtest server in the same geological area as you game server, it should follow the same or very very similar route.

You should do a tracert to the IP address of the server of whatever game you're playing. A lot of online games use servers that are in different locations, so make sure you're pinging the game server itself, and not something like their log in server.