Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

« previous next »
Pages: [1]   Go Down

Author Topic: Blue screen occuring frequently.  (Read 2680 times)

0 Members and 1 Guest are viewing this topic.

Dierdre

    Topic Starter


    Greenhorn

    Blue screen occuring frequently.
    « on: June 20, 2011, 07:36:15 PM »
    My laptop is an Acer Travelmate 7720.Two months ago my dad installed windows 7.My laptop shuts down frequently when I'm using it.When it goes off a blue screen appears and the technical information reads 'STOP:0x0000003D.What's wrong and what should I do? Would you please help me?
    Logged

    geek hoodlum



      Apprentice
      • Thanked: 25
      • Yes
    • Experience: Familiar
    • OS: Windows 7
    Re: Blue screen occuring frequently.
    « Reply #1 on: June 20, 2011, 11:27:14 PM »
    0x0000003D errors are likely caused by hardware or device driver issues

    Did you just install a new program or a piece of hardware, update a driver, install an update, etc.?  Restart your computer if you haven't already done so. Undo the change you made and test it again. Check this link as well http://www.computerhope.com/issues/ch001141.htm
    Logged

    Allan

    • Moderator

      • Mastermind
      • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: Blue screen occuring frequently.
    « Reply #2 on: June 21, 2011, 05:42:43 AM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply
    Logged
    Pages: [1]   Go Up
    « previous next »