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Author Topic: Why do I get "redirected" when doing searches?  (Read 29614 times)

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mcummings36

    Topic Starter


    Intermediate

    Re: Why do I get "redirected" when doing searches?
    « Reply #15 on: August 19, 2011, 11:36:37 AM »
    Also, when I go to Comodo and hit browse, then put the file name in, it says it doesn't exist. I'm not sure where to find it using the browse command, I went through some of the documents on my computer, but didn't see it? Not sure if I'm doing that option correctly.
    You just pushed my jacka*s button...

    SuperDave

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    Re: Why do I get "redirected" when doing searches?
    « Reply #16 on: August 19, 2011, 01:39:03 PM »
    Quote
    when I go to Comodo and hit browse, then put the file name in, it says it doesn't exist
    If you use the Browse method, you need to show Comodo where to find the file. EX. You need to click on the C drive, click System32 and then click on the atl32.dll file.

    I'd like to scan your machine with ESET OnlineScan

    •Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
    •Click the button.
    •For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the icon on your desktop.
    •Check
    •Click the button.
    •Accept any security warnings from your browser.
    •Check
    •Push the Start button.
    •ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    •When the scan completes, push
    •Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    •Push the button.
    •Push
    A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt
    Windows 8 and Windows 10 dual boot with two SSD's

    mcummings36

      Topic Starter


      Intermediate

      Re: Why do I get "redirected" when doing searches?
      « Reply #17 on: August 21, 2011, 03:06:43 AM »
      Okay, when I held down the control button and clicked on the link you gave me, an error page popped up everytime, but it said I could click a link to go back to the eset home page. Did that, found the online scanner green button as in your instructions, clicked it, tried to right click it to get it to go...nothing. Now what?
      You just pushed my jacka*s button...

      SuperDave

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      Re: Why do I get "redirected" when doing searches?
      « Reply #18 on: August 21, 2011, 04:37:43 PM »
      There must be some problems with ESET. Please try this one.

      Run the BitDefender Online scanner

      Agree to the license and then select Scan. DO NOT CHANGE THE OPTIONS TO SHOW ALL FILES SCANNED. That will make your logs huge and we don't need to see clean files.

      Once Bitdefender completes the scan:
      Click-on the Detected Problems tab.
      Then select Click here to export the scan report.

      When the window comes up to save the report, change the Save as type: box to:
      Text (Tab Delimited) (*.txt) and then in the File name box enter change to bdscan then click Save.

      This will save a file named bdscan.txt. I would suggest saving it to the Desktop so you can easily find it. (take notice of where you save it so you can find it later).
      This bdcan.txt file will actually contain HTML code that we can easily view later while reviewing your log. All we have to do is rename the file to bdscan.html.

      If you do not follow these step, you will have an incorrect log or worse a log summary which is useless to us.

      Post the bdscan.txt file as an Attachment.
      Windows 8 and Windows 10 dual boot with two SSD's

      mcummings36

        Topic Starter


        Intermediate

        Re: Why do I get "redirected" when doing searches?
        « Reply #19 on: August 21, 2011, 08:16:30 PM »
        Good lord, this is getting extremely frustrating!! That didn't work either! Got to the page to start the scan, and get this message:

        Loading Bitdefender QuickScan...
        Notice the browser confirmation message above and accept the plug-in installation by clicking the bar above. From the contextual menu please choose 'Install ActiveX control...' and you will be prompted to install the application. To be able to use Bitdefender QuickScan please click 'Install'..
        * using default browser settings

        except there is no bar or anything to accept ActiveX. Nothing happens, just sits there. Tried it 3 times.
        You just pushed my jacka*s button...

        SuperDave

        • Malware Removal Specialist
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        Re: Why do I get "redirected" when doing searches?
        « Reply #20 on: August 22, 2011, 01:37:47 PM »
        Good lord, this is getting extremely frustrating!! That didn't work either! Got to the page to start the scan, and get this message:

        Loading Bitdefender QuickScan...
        Notice the browser confirmation message above and accept the plug-in installation by clicking the bar above. From the contextual menu please choose 'Install ActiveX control...' and you will be prompted to install the application. To be able to use Bitdefender QuickScan please click 'Install'..
        * using default browser settings

        except there is no bar or anything to accept ActiveX. Nothing happens, just sits there. Tried it 3 times.
        I tried it with IE and FireFox and they both worked well. What browser are you using? You don't get that yellow band across the top of your browser window telling you to allow ActiveX?
        Windows 8 and Windows 10 dual boot with two SSD's

        mcummings36

          Topic Starter


          Intermediate

          Re: Why do I get "redirected" when doing searches?
          « Reply #21 on: August 23, 2011, 05:12:07 PM »
          I am using Internet Explorer 8 (I think, I don't know how to find out which version of IE it is) Just tried it again, did the same thing, nothing
          You just pushed my jacka*s button...

          SuperDave

          • Malware Removal Specialist
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          • Genius
          • Thanked: 1020
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          • Experience: Expert
          • OS: Windows 10
          Re: Why do I get "redirected" when doing searches?
          « Reply #22 on: August 24, 2011, 06:08:19 PM »
          I am using Internet Explorer 8 (I think, I don't know how to find out which version of IE it is) Just tried it again, did the same thing, nothing
          Are you receiving the warning at the top of your browser that you will need to allow ActiveX to your browser?
          Windows 8 and Windows 10 dual boot with two SSD's