If you click on start and then devices and printers, under devices it shows and then goes away, it does return but not for long before it disappears again. I am not sure what windows explores is. Also if i click the `my computer` icon it shows the old HD and the DVD rom, and the new HD does the same there, appearing and disappearing. When i installed the device windows asked me to format the drive before i could use it, which i did.