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Author Topic: BSOD cannot start windows  (Read 2434 times)

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missy82165

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    • OS: Windows Vista
    BSOD cannot start windows
    « on: July 30, 2011, 07:15:14 PM »
    I have been running a Dell 530S for almost 4 years with vista, four days ago i installed windows updates through the windows update program installed on my computer. three days ago i received the first BSOD with the following error MEMORY_MANAGEMENT, since then i have been unable to start windows even in safe mode. I get several different BSOD messages including BAD_POOL_CALLER, PAGE_FAULT_IN_NONPAGED_AREA, IRQL_NOT_LESS_OR_EQUAL. I have run a boot system test (F12) on the partition the extended test (3 hours)with no errors, Memory test came back with a memory compare error, I need to know what to do next.

    patio

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    Re: BSOD cannot start windows
    « Reply #1 on: July 30, 2011, 07:25:16 PM »
    If the BSOD's are random in order and headings...as it appears they are that points to 2 possible culprits...
    PSU or RAM.

    Borrow a known good PSU of the same or greater wattage and swap it in there overnite...

    For the RAM DLoad MemTest and follow the info at their site for creating a bootable CD...
    Let it run at least 2 hours...

    Sounds like bad RAM to me though...
    " Anyone who goes to a psychiatrist should have his head examined. "

    missy82165

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      • Experience: Familiar
      • OS: Windows Vista
      Re: BSOD cannot start windows
      « Reply #2 on: July 30, 2011, 08:10:21 PM »
      Running MemTest86 version 4.0 now it is showing all test failing over 50000 errors and only running 15 minutes. This doesn't seem right

      patio

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      Re: BSOD cannot start windows
      « Reply #3 on: July 31, 2011, 05:51:03 AM »
      You have at least 1 stik of bad RAM.
      " Anyone who goes to a psychiatrist should have his head examined. "

      missy82165

        Topic Starter


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        • Experience: Familiar
        • OS: Windows Vista
        Re: BSOD cannot start windows
        « Reply #4 on: July 31, 2011, 08:17:38 AM »
        i have 4 memory sticks Dell help says before i remove 2 and 4 i need to take out the battery and a PCI 16 card is this neccessary, or can i just remove the memory cards and test them individually in slot 1

        missy82165

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          • Experience: Familiar
          • OS: Windows Vista
          Re: BSOD cannot start windows
          « Reply #5 on: July 31, 2011, 12:53:47 PM »
          after running memtest86 i removed a bad memory stick and all is well now thanks for all the help.

          Computer_Commando



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          Re: BSOD cannot start windows
          « Reply #6 on: July 31, 2011, 01:16:19 PM »
          Are you sure it's the memory module or not just a bad slot or dust in the slot?
          BTW, RAM Slot#1 (Item 3 in the pic) is the one closest to the CPU.

          See memory install guidelines in link below.
          http://support.dell.com/support/edocs/systems/insp530s/en/OM/HTML/parts.htm#wp1184332