Cannot get pad scroll bar to work on HP Pavillion dv6

[jim.mar]

My daughter has an HP Pavillion dv6.  I borrowed it the other day and plugged in a logitek thumb wheel, as I do not like to use the built in pad.  Later, when I returned it, the scroll bar on the pad would not work.  I have tried reloading the driver software via the device manager.  Still no luck.  The pad itself works as a pointing device.     Does anyone know how to reactivae the scrolling ability of the pad?    Thanks for looking,  JIM   

[jim.mar]

Hmmm, no rsponse.  Well it isn't a serious problem and there must be a simple solution.        Guess I'll poke aaround elsewhere.   Maybe I'll try  the HP forum.   Haven't had much luck with them in the past.   

[patio]

Many laptops have a hotkey assigned to the touchpad functions...
Perhaps she pushed 1 by mistake...
HP support ...or the Manual is indeed a good place to start.
Sorry for the lack of responses.

[Computer_Commando]

Control Panel--Mouse Properties--Synaptics Tab--Synaptics Lux Pad--Settings

[jim.mar]

OK guys, thanks for the comeback.  I found a list of all Hotkeys for Windows 7 but could not find one for the HP Pavilion dv6 or the Synaptics driver.   One thing that I did do, however, when I was cleaning up her machine I got rid of every thing that hinted of NORTON.   ( I'm prejudiced)

Control Panel--Mouse Properties--Synaptics Tab--Synaptics Lux Pad--Settings

Going to the control panel > mouse gets me the message that "unable to connect to  the Synaptics Pointing device Driver" because I have installed another PS/2 pointing device.  Even though I have removed the other divice and the device manager does not show that it exists ...  It says I must unistall the synaptics driver (which I am afraid to do as I will have no means of pointing control) and reinstall the driver for my external device.

Further more, earlier, when I was able to call up mouse properties, there was NO Synaptics tab etc.   ..... 
When I ran system restore and it did a check on files that would be changed, it indicated that it would reinstall driver 15.0.17.4.  I  downloaded it tried to install that driver unsuccessfully...It merely said that I already had the updated driver installed..   I'm at a loss..

[jim.mar]

I have lately learned that Synaptics refers to the thing Im talking about as a "VIRTUAL WHEEL"..

[jim.mar]

I think that I finally got the right driver loaded.  Everything about the pad works now EXCEPT the "virtual wheel" and I think that you are right about it being a hot key.
Thank you guys so much for your help.  I was about to give  up but your suggestions led me to an area where I could keep trying.  Keep up the good work.   You are much appreciated,  JIM