This is a rather complex problem so please bear with me with respect the length of this Message.
Background:
Running MS W2K/SP4 with all updates installed on a Dell Latitude, Cpt V466GT Laptop (Celeron 466 mgz Processor) circa 2000, with 512MB of Memory. and no (specific) problems prior to the onset of this problem:
Problem: After installing Microsoft Windows 2000 Recovery Console, on Startup or Restart, the BootLoader would freeze on the OS selection screen (Selection between Microsoft Windows 2000 Pro and Microsoft Windows 2000 Recovery Console). Hitting the "Enter" Key at just the right time allowed me to get past the problem.
Regardless of the approach taken (Windows 2000 CD, "Backup" Emergancy Repair Disk, etc.), the System would still "Hang", or hang with "Setup is checking your hardware configuration...".
I downloaded ntDetect.chk replacing ntdetect.com with same, re-booted the System and discovered (via Ntdetect) it was hanging on "Identifying Mouse Configuration", Re-installed two Mouse drivers, for a HID Compliant Mouse and a Logitech Optical (USB) Mouse.
Then as a matter of curiosity clicked on the reinstated ntdetect.com file and received the following Error Messages in rapid succession (by hitting the "Ignore" key:
"The NTVDM CPU has encountered an illegal instruction.
CS:0548 IP:4d86 OP:f0 00 f0 00 01 Choose 'Close' to terminate the application."
"The NTVDM CPU has encountered an illegal instruction.
CS:0548 IP:4e18 OP:ff ff ff 43 02 Choose 'Close' to terminate the application."
"The NTVDM CPU has encountered an illegal instruction.
CS:0548 IP:4e19 OP:ff ff 43 02 00 Choose 'Close' to terminate the application."
"The NTVDM CPU has encountered an illegal instruction.
CS:0548 IP:4e4d OP:ff ff ff 24 00 Choose 'Close' to terminate the application."
If I repeated and restarted ntdetct a different set of error messages are displayed with different Addresses.
At this point the Re-installed Mouse Drivers are awaiting Restart, the original ntdetect.com file is in the C:/ ("SystemRoot") Directory, and the current boot.ini configuration for restart is:
[boot loader]
timeout=60
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect /SOS /Bootlog
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows 2000 Recovery Console" /cmdcons
(Edited with Notepad to include /SOS and /Bootlog switches)
At this point I am logged in, and reluctant to attempt a Restart, as I think the System will Hang when the Bootstrap Loader runs ntdetect.
Your advice and counsel on these problems would be MOST appreciated, in particular, the NTDetect.COM Error messages, and their importance, if any, what steps I can take to correct the problem prior to restart, and the best approach to take in restarting, and what steps to take if the Restart problem re-occurs.
Given the current length of time for a Technical Support response (20 days, not surprising) I have taken this to what I believe is the most appropriate Fourm, as well, for responses.
If you can provide ANY help, or direction, please do so.
Sincerely,
SEH