Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Can't uninstall or re-install the program  (Read 7563 times)

0 Members and 1 Guest are viewing this topic.

Zachriel

    Topic Starter


    Greenhorn
    • Experience: Beginner
    • OS: Unknown
    Can't uninstall or re-install the program
    « on: September 05, 2011, 05:10:37 AM »
    I'm installing the program Cyberlink Power Editor and was about to be finished when we lost our electricity now I can't use the program, I can't uninstall it the in the start menu and in the add/remove software. I can't also re-install it to try to fix. I've deleted the file folder from the program files and in the recycle bin, but I still can't install it... Desperately need help, I have a project that I was making in the program and have to finish it  :'(

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Re: Can't uninstall or re-install the program
    « Reply #1 on: September 05, 2011, 11:41:53 AM »
    Can you use system restore to go back to just before the problem occurred?

    Zachriel

      Topic Starter


      Greenhorn
      • Experience: Beginner
      • OS: Unknown
      Re: Can't uninstall or re-install the program
      « Reply #2 on: September 06, 2011, 01:31:50 AM »
      already done that... but it always says nothing changes

      jason2074



        Egghead

      • It doesn't matter.
      • Thanked: 224
      • Experience: Beginner
      • OS: Windows 7
      Re: Can't uninstall or re-install the program
      « Reply #3 on: September 06, 2011, 02:00:05 AM »
      Are you using a DVD or CD to install the the software? Have you tried opening Windows Explorer/Optical drive(C:, D:, or E:) and right-click CD (to open files within disc) then Explore and look for a setup.exe or install.exe file other than the autorun function when disc is place on tray? If you happen to find setup or install.exe file, double click to install.

      Zachriel

        Topic Starter


        Greenhorn
        • Experience: Beginner
        • OS: Unknown
        Re: Can't uninstall or re-install the program
        « Reply #4 on: September 06, 2011, 02:20:24 AM »
        I've installed it from the hard drive, got the program from the internet

        reddevilggg



          Expert

          Thanked: 69
        • Experience: Beginner
        • OS: Windows 7
        Re: Can't uninstall or re-install the program
        « Reply #5 on: September 06, 2011, 06:32:50 AM »

        I've installed it from the hard drive, got the program from the internet

        From a torrent site ?
        11 cheers for binary !

        quaxo



          Guru
        • Thanked: 127
          • Yes
        • Computer: Specs
        • Experience: Guru
        • OS: Windows 11
        Re: Can't uninstall or re-install the program
        « Reply #6 on: September 09, 2011, 09:13:45 AM »
        Cyberlink Power Editor

        No such Cyberlink program exists. Did you perhaps mean Power Director or Power Producer? And where was it downloaded from?

        patio

        • Moderator


        • Genius
        • Maud' Dib
        • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Can't uninstall or re-install the program
        « Reply #7 on: September 15, 2011, 06:23:21 AM »
        Sounds like the trial version has expired and he wants to re-install it again...
        " Anyone who goes to a psychiatrist should have his head examined. "

        Zachriel

          Topic Starter


          Greenhorn
          • Experience: Beginner
          • OS: Unknown
          Re: Can't uninstall or re-install the program
          « Reply #8 on: October 14, 2011, 11:09:29 PM »
          Yup it was a trial version from torrent but I'm sure I still have a few weeks to use it and yup I'm re-installing it because I un-install every program that I've installed before shutting down the computer, got a problem before where my computer crashes because the program that I've installed. But like I said on the above, I'm sure I still have a few weeks because I've just installed it a few days before the electricity were cut while I was installing the program and I can't re-install it or even un-install the program... Can't anyone help me please? I've finished the project using other editor but I want to completely unistall this program because I can't use it anymore

          reddevilggg



            Expert

            Thanked: 69
          • Experience: Beginner
          • OS: Windows 7
          Re: Can't uninstall or re-install the program
          « Reply #9 on: October 15, 2011, 05:01:32 AM »

          Cyberlink Power Editor does not exist, what is the exact name of the software ??

          If you downloaded the trial version, why didn't you download load it from somewhere more legitimate ??

          How have you tried to un-install it ??

          Try this, Revo uninstaller
          http://www.revouninstaller.com/revo_uninstaller_free_download.html
          11 cheers for binary !

          immental1200

          • Guest
          Re: Can't uninstall or re-install the program
          « Reply #10 on: October 15, 2011, 07:12:08 AM »
          Cyberlink Power Editor does not exist, what is the exact name of the software ??

          If you downloaded the trial version, why didn't you download load it from somewhere more legitimate ??

          How have you tried to un-install it ??

          Try this, Revo uninstaller
          http://www.revouninstaller.com/revo_uninstaller_free_download.html

          http://www.cyberlink.com/products/powerdirector/overview_en_GB.html?&r=1

          Possibly is DIRECTOR not EDITOR ?

          quaxo



            Guru
          • Thanked: 127
            • Yes
          • Computer: Specs
          • Experience: Guru
          • OS: Windows 11
          Re: Can't uninstall or re-install the program
          « Reply #11 on: October 15, 2011, 09:07:26 AM »
          "Mommy, mommy, why do I keep running in circles?"

          "Shut up before I nail your other foot to the floor!"

          Can't anyone help me please? I've finished the project using other editor but I want to completely unistall this program because I can't use it anymore

          When you tell us what the program is you're using, then maybe we can help remove it. Problem is, you're naming a program that doesn't exist. Check the name.

          Zachriel

            Topic Starter


            Greenhorn
            • Experience: Beginner
            • OS: Unknown
            Re: Can't uninstall or re-install the program
            « Reply #12 on: October 24, 2011, 07:24:06 AM »
            "Mommy, mommy, why do I keep running in circles?"

            "Shut up before I nail your other foot to the floor!"

            I've already told you, sorry if I got mistaken on the last part it was a Director not Editor, but is it enough to mock or say those words? I'm not a computer expert, a program running was good enough for me and doesn't bother remembering the name because of the tons of project and thesis that I was making for months now

            soybean



              Genius
            • The first soybean ever to learn the computer.
            • Thanked: 469
            • Computer: Specs
            • Experience: Experienced
            • OS: Windows 10

            Zachriel

              Topic Starter


              Greenhorn
              • Experience: Beginner
              • OS: Unknown
              Re: Can't uninstall or re-install the program
              « Reply #14 on: October 25, 2011, 01:45:24 AM »
              Yes, I've used it and deleted the file but I still can't re-install it to try if the program was gone  :'(

              quaxo



                Guru
              • Thanked: 127
                • Yes
              • Computer: Specs
              • Experience: Guru
              • OS: Windows 11
              Re: Can't uninstall or re-install the program
              « Reply #15 on: October 25, 2011, 03:09:48 AM »
              I've already told you, sorry if I got mistaken on the last part it was a Director not Editor, but is it enough to mock or say those words? I'm not a computer expert, a program running was good enough for me and doesn't bother remembering the name because of the tons of project and thesis that I was making for months now

              Sorry, meant no offense. I was just joking around.

              reddevilggg



                Expert

                Thanked: 69
              • Experience: Beginner
              • OS: Windows 7
              Re: Can't uninstall or re-install the program
              « Reply #16 on: October 25, 2011, 04:00:57 AM »
              Yes, I've used it and deleted the file but I still can't re-install it to try if the program was gone  :'(

              This does not make any sense. If its gone, why would you want to re-install to 'check' if its gone.

              If you have un-installed something that was on trial, you WILL NOT be able to re-install it, so that you can carry on using it. The trial has ended, now you have to buy it.
              11 cheers for binary !

              immental1200

              • Guest
              Re: Can't uninstall or re-install the program
              « Reply #17 on: October 25, 2011, 08:28:29 AM »
              Yes, I've used it and deleted the file but I still can't re-install it to try if the program was gone  :'(

              Run CCleaner - http://www.piriform.com/CCLEANER
              And RegSofts - http://www.regsofts.com/

              Ensure when using CCleaner, that you untick any version of Office under the Applications tab ... or it will lose all your icons for Office.

              Then try to reinstall the program.

              soybean



                Genius
              • The first soybean ever to learn the computer.
              • Thanked: 469
              • Computer: Specs
              • Experience: Experienced
              • OS: Windows 10
              Re: Can't uninstall or re-install the program
              « Reply #18 on: October 25, 2011, 12:09:52 PM »
              Registry cleaners can do more harm than good, so lets skip RegSofts and stick to CCleaner.  I will endorse using the Registry cleaner in CCleaner as well as it's file Cleaner.  I say this because CCleaner has a solid reputation for being a safe registry cleaner and, in situations like this, a registry cleaner can be helpful because the cause of problems like this one are sometimes caused by registry issues.  If you run CCleaner's Registry cleaner, you can either let it fix all items found or you can selectively look for entries related to a Cyberlink program and remove only them.  I would let it remove all entries it finds but that's your call.  CCleaner will prompt you to backup your registry before executing the removal of registry entries and doing the backup is always a good idea.