Hi. I hope someone can help me with this problem.
About last week Internet Explorer (8.0) stopped working properly on the two main computers in our house. To be precise the home page loads, but you cannot load any other new pages (unless you choose an open in new tab pane and then the new tab pane works fine!) We are using Windows XP and McAfee software.
What happens is when you click to get onto a new page a message is shown that the browser is awaiting for the webpage (of where you want to go) to load. However, the page does not open and a message is shown saying there is an error and the tab has been recovered. Occasionally the browser crashes and sometimes some text appears in the URL such as:
res://ieframe.dll/acr_error.htm#aol.co.uk,http://www.aol.co.uk/
This is mysterious as other browsers Firefox and Chrome work fine. Furthermore I used a laptop which had not been switched on for say two months and this works fine with Internet Explorer 8.0! My Smartphone also works fine; although I note that when I got it this was the time that problems with Internet Explorer started (but I suspect this could be a complete "red herring").
I would be very grateful for any comments as to what I should try to do to solve this problem. I have tried uninstalling Internet Explorer and reinstalling. I have also heavily virus scanned the computers! What do I do next!!??
