Author Topic: Weird problem with I.E. (Read 12524 times)

king244 · « **on:** September 13, 2011, 02:32:44 AM »

" The page cannot be displayed"

That is message I get when I try to use internet explorer, which isnt often, cant even open homepage.....I can use chrome and firefox no problem, but if using either one of those browsers i cannot connect to any microsoft websites...... WTH?

Oops! Google Chrome could not find microsoft.com
Try reloading: microsoft.com
Additional suggestions:
Access a cached copy of microsoft.com
Go to microsoft.co
Search on Google:

Google Chrome Help - Why am I seeing this page?

soybean · « **Reply #1 on:** September 13, 2011, 08:15:39 AM »

Your version of IE? And, of Windows?

Did you make any changes to your computer just before this problem started? Have you recently changed ISP or had any general Internet connectivity problems?

Have you tried clearing your browsing history in IE?

patio · « **Reply #2 on:** September 14, 2011, 03:40:42 PM »

In IE:: Tools/Options/Internet Connections/LAN settings...is "use a proxy checked" ...
If so you're infected...
Clik Here... for further assistance...

king244 · « **Reply #3 on:** September 15, 2011, 07:42:21 PM »

proxy is not checked...
ie version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158
xp home 2002 sp2

no changes, no isp changes, nothing.....no problems with chrome or ff

king244 · « **Reply #4 on:** September 15, 2011, 07:46:40 PM »

cleared browsing, cookies, etc

king244 · « **Reply #5 on:** September 15, 2011, 10:57:42 PM »

actually, i cant open any microsoft sites using any browser.....someone sent me a pm saying to upgrade to windows 7, but cant get to microsoft sites anyway

king244 · « **Reply #6 on:** September 16, 2011, 03:33:05 PM »

anyone......anyone.......?

Salmon Trout · « **Reply #7 on:** September 16, 2011, 04:29:46 PM »

Quote from: king244 on September 16, 2011, 03:33:05 PM

anyone......anyone.......?

Evidently not.

patio · « **Reply #8 on:** September 16, 2011, 07:02:07 PM »

Re-set IE to default settings...

Re-boot after...

king244 · « **Reply #9 on:** September 16, 2011, 07:08:35 PM »

the link doesnt work because i cant get to microsoft sites....but i opened ie and reset to default web settings then rebooted and did not fix

patio · « **Reply #10 on:** September 16, 2011, 07:38:54 PM »

i thought you said all other browsers work...

king244 · « **Reply #11 on:** September 17, 2011, 05:43:36 AM »

i did say that , but clarified that in the very next post because i thought what i said didnt come out right and was misleading...

so, while i couldnt follow the link i did go to I.E. and click on tools and from there i reset to default web settings....dont know if there was more to it, but that didnt work....

so to make clear, I cannot open internet explorer, and i cannot open any microsoft websites with any browser

patio · « **Reply #12 on:** September 17, 2011, 08:15:12 AM »

There are many infections out there that exhibit these symptoms...what protection apps do you have ? ?

truenorth · « **Reply #13 on:** September 17, 2011, 10:42:47 AM »

And if and when you do get your browsers back recommend updating your XP to SP 3 ASAP. truenorth

king244 · « **Reply #14 on:** September 17, 2011, 05:34:52 PM »

whats done is done....how can i fix?

patio · « **Reply #15 on:** September 17, 2011, 06:08:24 PM »

Start by answering the questions posed...we are not at your machine.

king244 · « **Reply #16 on:** September 17, 2011, 06:11:08 PM »

zone alarm.....
avast

patio · « **Reply #17 on:** September 17, 2011, 06:17:23 PM »

Dis-able Zone alarm ...re-boot and test.

king244 · « **Reply #18 on:** September 17, 2011, 06:49:54 PM »

ok....did not help

patio · « **Reply #19 on:** September 17, 2011, 06:51:14 PM »

Do the same with Avast...

king244 · « **Reply #20 on:** September 17, 2011, 07:13:26 PM »

avast is running but none of the protection is started....have had it turned off

jason2074 · « **Reply #21 on:** September 17, 2011, 07:20:01 PM »

How is your PC connected to your network devices? Directly by ISP modem(modem and router) or ISP modem then extended router? Post also the exact model/brand of these devices.

king244 · « **Reply #22 on:** September 17, 2011, 07:24:34 PM »

pc is connected to switch (zonenet, i dont know exact model but if need to i can go into basement and look)...switch is connected to actiontec modem/router (i think MI424WR)

jason2074 · « **Reply #23 on:** September 17, 2011, 08:04:58 PM »

Bypass hub switch and wireless connection and direct PC to the ISP modem by ethernet port. Same problem?
You could be having the same problem with this link referring to MTU (Maximum Transmission Unit)preset or settings.
http://www.smallbusinesscomputing.com/webmaster/article.php/3491066/Why-Your-Router-May-Be-Blocking-Web-Sites.htm

king244 · « **Reply #24 on:** September 18, 2011, 01:35:34 PM »

i never mentioned a wireless connection......i guess i will live with problem for a while....i am planning tp replace router and switches anyway so i will see what happens after that

Computer_Commando · « **Reply #25 on:** September 18, 2011, 01:49:06 PM »

Quote from: king244 on September 18, 2011, 01:35:34 PM

....i am planning tp replace router and switches anyway so i will see what happens after that...

You're going to replace hardware to fix a software problem? It's your money. Since you want to throw it away, throw some over here. (LOL)

king244 · « **Reply #26 on:** September 18, 2011, 02:13:01 PM »

i was replacing anyway....just saying i wont waste my time now i'll just wait until then.....by the way, if its a software problem, why is jason2074 telling me to bypass the switch

jason2074 · « **Reply #27 on:** September 18, 2011, 11:47:03 PM »

Quote

MI424WR

The Manual for your ISP modem router -> http://onlinehelp.verizon.net/consumer/bin/pdf/VzMI424WRUserManualv4.pdf
It stated that this modem/router should work on if not most other ISP. Did you happen to have change Internet provider and use the Actiontec router? The MTU settings for this router is on page 66. The MTU default set is at maximum of 1500 for the router. If it happen that you have change provider or not and cannot access certain websites with the same settings, you could change it to automatic dhcp or manually change but not above the maximum(page 67).
Other information here ->I can't access some websites

king244 · « **Reply #28 on:** September 19, 2011, 02:36:46 AM »

thanks, but nothing has changed....just noticed one day that internet explorer didnt work...didnt think much of it for awhile as i dont use internet explorer...then realized i couldnt get to any microsoft sites using ANY browser......

jason2074 · « **Reply #29 on:** September 19, 2011, 07:34:20 AM »

Try this link -> Cannot access some websites in Internet Explorer

king244 · « **Reply #30 on:** September 19, 2011, 07:36:13 AM »

link doesnt work for me

jason2074 · « **Reply #31 on:** September 19, 2011, 07:47:20 AM »

Right-click your IE icon on desktop and run without add-ons and try again. Were you able to access? If not, try booting to safemode with networking.

soybean · « **Reply #32 on:** September 19, 2011, 07:58:22 AM »

Take a look at your hosts file to see whether it has an entry for microsoft.com. Reference: http://allthingsmarked.com/2006/08/28/howto-block-websites-using-the-hosts-file/

patio · « **Reply #33 on:** September 19, 2011, 08:06:38 AM »

I could be wrong here Soybean...but if it were a Hosts file entry wouldn't all browsers be blocked ? ?
Firefox and Opera work properly...

jason2074 · « **Reply #34 on:** September 19, 2011, 08:21:00 AM »

If the OP cannot access Microsoft websites OR any Antivirus websites its possible also that the PC is infected by a Conficker Virus.
http://www.microsoft.com/security/pc-security/conficker.aspx
http://support.microsoft.com/kb/962007

soybean · « **Reply #35 on:** September 19, 2011, 08:22:34 AM »

Quote from: patio on September 19, 2011, 08:06:38 AM

I could be wrong here Soybean...but if it were a Hosts file entry wouldn't all browsers be blocked ? ?
Firefox and Opera work properly...

Yes, an entry in the Hosts file would block all browsers. But, in his last post, he said:

Quote from: king244 on September 19, 2011, 02:36:46 AM

... then realized i couldnt get to any microsoft sites using ANY browser......

truenorth · « **Reply #36 on:** September 19, 2011, 08:27:49 AM »

Which could mean that the browsers DO function but NOT to Microsoft sites. truenorth

patio · « **Reply #37 on:** September 19, 2011, 08:29:01 AM »

Quote from: jason2074 on September 19, 2011, 08:21:00 AM

If the OP cannot access Microsoft websites OR any Antivirus websites its possible also that the PC is infected by a Conficker Virus.
http://www.microsoft.com/security/pc-security/conficker.aspx
http://support.microsoft.com/kb/962007

I mentioned this in Post #3.
And again in Post #12.

He never stated if he updated and ran all scans...

king244 · « **Reply #38 on:** September 19, 2011, 05:39:19 PM »

Quote from: truenorth on September 19, 2011, 08:27:49 AM

Which could mean that the browsers DO function but NOT to Microsoft sites. truenorth

this is true

also, i havent run any scans.....
also, there is no choice to "run without add ons"
ie version 6.0.2900.2180

patio · « **Reply #39 on:** September 19, 2011, 05:55:24 PM »

You need to update IE to a newer version that your ver. of Windows supports...this actually may be the core of the issue.

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Author Topic: Weird problem with I.E. (Read 12524 times)

king244

soybean

patio

king244

king244

king244

king244

Salmon Trout

patio

king244

patio

king244

patio

truenorth

king244

patio

king244

patio

king244

patio

king244

jason2074

king244

jason2074

king244

Computer_Commando

king244

jason2074

king244

jason2074

king244

jason2074

soybean

patio

jason2074

soybean

truenorth

patio

king244

patio