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Author Topic: Can't connect to the internet / Driver/Update issue?  (Read 4303 times)

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LadyViolet

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    Can't connect to the internet / Driver/Update issue?
    « on: November 04, 2011, 12:34:25 PM »
    I'm unable to connect to the internet from my laptop. I've done all the basic modem-end troubleshooting, checked that my network cards and adaptive devices are turned on, and reset my IP a few times, but neither wireless nor wired connections seem to be working. I had heard of a Vista update/network driver compatibility issue, through some friends, but I truthfully have no clue.

    I'm working with a Toshiba Satellite A135, running Windows Vista 32-bit Home Premium (Service Pack 2), with Intel(R) PRO/Wireless 3945ABG Network Connection for my wireless, and Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0) for hardwired ethernet. (And, no, I'm not trying to use both at the same time XD )

    Linux711



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    Re: Can't connect to the internet / Driver/Update issue?
    « Reply #1 on: November 04, 2011, 01:19:53 PM »
    post your ipconfig /all

    open command prompt
    type cd desktop
    type ipconfig /all > results.txt
    find the results file on your desktop
    copy and paste the contents to your next post
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    LadyViolet

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      Re: Can't connect to the internet / Driver/Update issue?
      « Reply #2 on: November 04, 2011, 01:36:15 PM »
      Windows IP Configuration

         Host Name . . . . . . . . . . . . : Laptop
         Primary Dns Suffix  . . . . . . . :
         Node Type . . . . . . . . . . . . : Broadcast
         IP Routing Enabled. . . . . . . . : No
         WINS Proxy Enabled. . . . . . . . : No

      Wireless LAN adapter Wireless Network Connection:

         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
         Description . . . . . . . . . . . : Intel(R) PRO/Wireless 3945ABG Network Connection
         Physical Address. . . . . . . . . : 00-19-D2-42-BE-F8
         DHCP Enabled. . . . . . . . . . . : Yes
         Autoconfiguration Enabled . . . . : Yes

      Ethernet adapter Local Area Connection:

         Media State . . . . . . . . . . . : Media disconnected
         Connection-specific DNS Suffix  . :
         Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS 6.0)
         Physical Address. . . . . . . . . : 00-16-D4-90-A9-96
         DHCP Enabled. . . . . . . . . . . : Yes
         Autoconfiguration Enabled . . . . : Yes

      ... That looks... odd. Suggestions?

      truenorth



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        Re: Can't connect to the internet / Driver/Update issue?
        « Reply #3 on: November 05, 2011, 11:33:24 AM »
        Doing some research on your behalf related to the notation " Media disconnected" which appears twice in your post and i suspect is at the root of your problem i found the web site below which does address that issue. The one entry in the post by "john 3593 " may be of considerable relevance. Please review the item and see if it can help you resolve your issue.
        http://www.anetforums.com/posts.aspx?ThreadIndex=29913
        truenorth