Author Topic: help and support files (Read 2205 times)

simply_dawn · « **on:** September 03, 2005, 10:04:35 PM »

I reformatted my computer..win xp home edition and now I cannot access my help and support files

Flame · « **Reply #1 on:** September 03, 2005, 10:06:55 PM »

Do you see an error message? Have you tried running a Windows Update?

[glb]Flame[/glb]

simply_dawn · « **Reply #2 on:** September 03, 2005, 10:08:00 PM »

I dont get any errors it just wont open when I click on it and I did my updates. do I maybe need service pack 2?

simply_dawn · « **Reply #3 on:** September 03, 2005, 11:00:02 PM »

still nothing

Fed · « **Reply #4 on:** September 03, 2005, 11:56:46 PM »

If it's a recent fresh install of XP I'd do it again.
You don't need problems from the very start.

Raptor · « **Reply #5 on:** September 04, 2005, 05:34:00 AM »

You may need to enable the Support and help files service in

1. Start
2. Run
3. Services.msc

But I would reformat as well if I were you. Unless you allready activated.

Mac · « **Reply #6 on:** September 04, 2005, 11:45:20 AM »

Have you used Easy Cleaner by any chance?

See Kelly's Korner for a fix.

#235

Computer Hope Forum

News:

Author Topic: help and support files (Read 2205 times)

simply_dawn

help and support files

Flame

Re: help and support files

simply_dawn

Re: help and support files

simply_dawn

Re: help and support files

Fed

Re: help and support files

Raptor

Re: help and support files

Mac

Re: help and support files