Hello SuperDave,
I was able to execute your instructions up to and including the loading of remote registries. After that, I was prompted to choose drives to scan. Choosing C drive results in the message that the target must be Windows 2000 or later, and is indicated as not being present in this case. As I could scan C drive via the"Disk Investigator" desktop icon, I did so. Scan of RAMdisk (B drive), could be executed, showing 63 Mb size, File system NTFS, 59Mb free space, 131071 logical sectors, Media Descriptor 248 and Hidden sectors 63, etc., but scan of C Drive resulted in showing 0 Mb size, File system Unknown, 0 logical sectors and all "0"s, save for Media Descriptor 248 and Hidden sectors 63. Trying to "View cluster" results in "Error accessing disk". I could not access the internet through my wi-fi modem/router via the Reatogo desktop control panel, so I could not copy the log record and email it. I believe the log of the scan was not saved to C drive as I could not originally access the scanner as you indicated. As it seems that C drive cannot be accessed, I did not want to try to install the software for the printer for fear of disturbing/overwriting anything that could possibly be saved (?). Do the above scan results help? Should I try something else?