For about a year now, our desktop computer's USB ports have not worked. One day while my dad was using the computer, I connected my iPod to the computer. At that point, all USB ports failed to function. We had a wireless mouse, webcam, and flash drive plugged in. The iPod connector cord is never taken out of the computer. All the USB hubs are fine according to the computer. I'd love to give you specs, but this is where I encountered my second problem.
2 days ago, I finally decided to report the problem (somewhere else). When I went to turn on my computer, it froze at the screen that says Windows XP with the little blue bars loading thing (I've heard it called a splash screen). And when I go to reboot it in any Safe Mode or Lask Known Good Config, it stops loading at this file:
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys
The processor simply stops making sounds. I left the computer on overnight once and it still hadn't loaded past that file.
I will be starting a class that focuses on Repair and Support on Monday, Oct. 24 so when I get more or better info, I'll update this post.
Thanks for any help that you can provide.
