Okay we have a Hp Office Jet J4680 All In One. A few days ago the printer said a paper was jammed so I pulled it out (I found out tonight that you should take it out the back...oops!) anyway I have cleared all paper but it still make a heavy jamming noise!
I don't know if the rolls need to be put in place,oiled or something.
Oh and the screen has a little thing on the bottom that is two balls on top of each other and a lightning bolt type thing coming out ( I don't know if it is the sign for the jam or what)
Any help would be very much appreciated!!!