I think Hopebot is a little oversensitive when it comes to detecting swear words. I'm not banned, but someone could eventually be banned for something like this. Here is a log without any sort of modification:
13:26 <guest_55> Hello quick question what anti virus and malware software would you recommend
13:26 <Hopebot> Both AVG and AVAST are good free anti-virus programs, links to AV review sites can also be found on http://www.computerhope.com/issues/ch000514.htm -- We also suggest having Malwarebytes (http://www.malwarebytes.org) also installed to help protect against malware. However, never install more than one anti-virus on the same computer.
13:26 <Fleexy> There may be websites that help... I currently am not having luck finding them.
13:26 <Fleexy> @55: I recommend avast!
13:26 <Hopebot> *WARNING # 1/3* Fleexy, Please watch your language. Continue to use profanity or inappropriate text (*censored*) and you will be kicked or banned.