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Author Topic: virus or worm or something?  (Read 3549 times)

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mark6822

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Unknown
    virus or worm or something?
    « on: February 04, 2012, 02:30:35 AM »
    I need some help! I have two accounts on my computer my account and the guest account.first i couldn't access my account now i cant access the guest account.I can only get safemode now.I noticed the the free space on my hard drive keeps dropping.I used to have over 300gbs of free space.I deleted almost 75gbs of programs and now i only have 186gbs of free space left.How can i get less free space and not install anything.anyway i can get internet access in safemode but i'm affraid to keep turning my computer off and on because eveytime i do there is less harddrive space.But i'm affraid to leave it on.Please help

    I have ccleaner,melwarebytes,spybot s&d,super anti-spyware,microsoft security essentials,which appears not to be running any more.I have run all of them but my computer is gatting worse.

    I'M running win vista 64bit,6GBs of ram,Pentium core two quad.
    thank you.

    SuperDave

    • Malware Removal Specialist
    • Moderator


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    • Experience: Expert
    • OS: Windows 10
    Re: virus or worm or something?
    « Reply #1 on: February 04, 2012, 11:43:39 AM »
    Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    *************************************************************************
    First let's try this. Do it in Safe mode with NetWorking. Run the scan and try to run the scan in Normal mode and post the log.

    Re-run MBAM:

    Code:
    Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply..
    Windows 8 and Windows 10 dual boot with two SSD's