Author Topic: Installed New Vid Card & Having Issues (Read 8032 times)

mwt808 · « **on:** January 21, 2012, 03:52:23 PM »

Hello, I just installed a vid card on an XP rig and upon firing it on, I got a screen upon start up saying 'BIOS is not installed', then a screen referring to 'Serial _Ch0 & Ch1 Master:No Device', then a blue screen that reads a prob was detected and was shut down to prevent damage w/ MACHINE_CHECK_EXCEPTION as the cause. What is happening here? Below are the sequence of screenshots in which they appear.

mwt808 · « **Reply #1 on:** January 21, 2012, 03:57:50 PM »

The Pics.

[year+ old attachment deleted by admin]

mwt808 · « **Reply #2 on:** January 21, 2012, 03:58:33 PM »

Pic 2

[year+ old attachment deleted by admin]

mwt808 · « **Reply #3 on:** January 21, 2012, 03:59:20 PM »

Pic 3

[year+ old attachment deleted by admin]

Kurtiskain · « **Reply #4 on:** January 22, 2012, 08:00:26 PM »

Looks to me like there were a few cables wiggled themselves loose when the card was installed

Double check all Hard Disk Drive and CD Drive connections, and try again

dexedcp1 · « **Reply #5 on:** January 23, 2012, 01:42:36 AM »

Did you install the driver's before install.

Raptor · « **Reply #6 on:** January 23, 2012, 03:22:16 AM »

It is probably talking about the RAID BIOS. Did you enter that and change settings?

mwt808 · « **Reply #7 on:** January 24, 2012, 02:19:47 AM »

Quote from: Kurtiskain on January 22, 2012, 08:00:26 PM

Looks to me like there were a few cables wiggled themselves loose when the card was installed

Double check all Hard Disk Drive and CD Drive connections, and try again

Kurtiskain, I have checked all wires and connections and found every one to be secure. Booted comp back up and same sequence of screens ensued.

mwt808 · « **Reply #8 on:** January 24, 2012, 02:23:32 AM »

Quote from: dexedcp1 on January 23, 2012, 01:42:36 AM

Did you install the driver's before install.

Dexedcp1, according to the instructions that came with card, it reads to install card then do drivers. I can't get beyond the blue screen to do drivers.

mwt808 · « **Reply #9 on:** January 24, 2012, 02:25:47 AM »

Quote from: Raptor on January 23, 2012, 03:22:16 AM

It is probably talking about the RAID BIOS. Did you enter that and change settings?

Raptor, I doubt it but how would I know if anything had been changed?

Raptor · « **Reply #10 on:** January 24, 2012, 03:56:36 AM »

Quote from: mwt808 on January 24, 2012, 02:25:47 AM

Raptor, I doubt it but how would I know if anything had been changed?

Maybe it is unrelated. Is Windows installed on a PATA or a SATA drive?

mwt808 · « **Reply #11 on:** January 24, 2012, 10:22:24 AM »

Raptor, yes Windows is installed on an IDE drive, it's an older rig.

Raptor · « **Reply #12 on:** January 24, 2012, 10:36:01 AM »

Then it would seem like the BIOS not installed error is unrelated..

Have you diagnosed this hard drive to see if it's still in good working order?

mwt808 · « **Reply #13 on:** January 24, 2012, 01:21:24 PM »

Raptor, I have been able to boot in safe mode, which should tell me the hard drive is fine, right?

patio · « **Reply #14 on:** January 24, 2012, 01:55:01 PM »

Not neccessarily...
DLoad and run the Free HDD diagnostics from the HDD manuf. site...
Post back with your results.

Raptor · « **Reply #15 on:** January 24, 2012, 02:15:07 PM »

Quote from: mwt808 on January 24, 2012, 01:21:24 PM

Raptor, I have been able to boot in safe mode, which should tell me the hard drive is fine, right?

No, that merely tells you that whatever files are needed to boot Windows into safe mode are parked on sectors that are healthy.

Do as Patio suggests or fetch a Ubuntu live CD. Disk management can tell you the S.M.A.R.T read-out.
You should also use Memtest86 to test your RAM.

What are the temperatures at the time of the crash?
Is the blue screen the same every time?

mwt808 · « **Reply #16 on:** January 24, 2012, 07:44:13 PM »

Patio, I booted up in safe mode w networking and nor I don't have access to the internet. I did the other day when I booted the same way. What can I do to rectify this?

mwt808 · « **Reply #17 on:** January 24, 2012, 07:46:38 PM »

Please disregard the post about internet access. I do have internet. Apologies.

mwt808 · « **Reply #18 on:** January 24, 2012, 08:14:31 PM »

Test results. Hopefully this was the test you meant.

Test Option: EXTENDED TEST
Model Number: WDC WD400BB-75JHC0
Unit Serial Number: WD-WMAMC7457367
Firmware Number: 06.01C06
Capacity: 40.00 GB
SMART Status: PASS
Test Result: PASS
Test Time: 16:55:21, January 24, 2012

patio · « **Reply #19 on:** January 24, 2012, 08:26:36 PM »

OK that eliminares one of the culprits...the HDD is fine.
How old is this PC and what make and wattage is the PSU ? ?

mwt808 · « **Reply #20 on:** January 24, 2012, 09:44:29 PM »

Patio, the PC is roughly 6 yrs old and the PSU is Antec at 480w.

patio · « **Reply #21 on:** January 24, 2012, 09:52:20 PM »

If it's possible see if you can borrow one of the same or greater wattage overnite...
That'll eliminate another suspect.

mwt808 · « **Reply #22 on:** January 24, 2012, 09:56:50 PM »

Patio, unfortunately I don't have access to another PSU. The current PSU was put in less than a year ago.

Raptor · « **Reply #23 on:** January 25, 2012, 03:36:34 AM »

Memtest?

mwt808 · « **Reply #24 on:** January 25, 2012, 10:42:06 AM »

Raptor, how would I go about performing such a test? A google search showed a bevy of sites, which one is trustworthy?

Raptor · « **Reply #25 on:** January 25, 2012, 11:32:01 AM »

Quote from: mwt808 on January 25, 2012, 10:42:06 AM

Raptor, how would I go about performing such a test? A google search showed a bevy of sites, which one is trustworthy?

http://www.memtest86.com/ should do.

mwt808 · « **Reply #26 on:** January 25, 2012, 06:14:22 PM »

Raptor, I d/l MagicISO to run the memtest file and I cant get it to run. What am I missing here?

Raptor · « **Reply #27 on:** January 26, 2012, 05:06:31 AM »

Quote from: mwt808 on January 25, 2012, 06:14:22 PM

Raptor, I d/l MagicISO to run the memtest file and I cant get it to run. What am I missing here?

You need to burn it onto a CD and boot from it. It'll take up to 30 minutes to test your system.

Techo · « **Reply #28 on:** January 26, 2012, 08:17:46 PM »

Hi mwt808
is it possible you installed the Video card without turning the power off at the back of the powersupply or before waiting for the 5v standby voltage to discharge. In either of these 2 cases it is possible you rest the cmos and would explain the errors you are getting. I( would suggest the following.

1. check the cmos settings if not sure, Load cmos defaults, and check the computers date and time

2. In safe mode set the video drivers in control panel, hardware , video to standard VGA.

3 Then see if the computer starts in standard mode if so load the CD that came with the card

Lisa

Raptor · « **Reply #29 on:** January 27, 2012, 03:05:16 AM »

Quote

5v standby voltage to discharge.

Are you the same "Girls can do anything" poster? I forgot her name but judging from the advice you're handing out, it's you.

Techo · « **Reply #30 on:** January 28, 2012, 03:21:06 AM »

Hi Raptor

Is there a problem with my advice? , if so then please explain what the problem is. It serves no one a comment like

Quote from: Raptor on January 27, 2012, 03:05:16 AM

Are you the same "Girls can do anything" poster? I forgot her name but judging from the advice you're handing out, it's you.

Regards
Lisa

Raptor · « **Reply #31 on:** January 28, 2012, 03:37:33 AM »

Quote from: Techo on January 28, 2012, 03:21:06 AM

Hi Raptor

Is there a problem with my advice? , if so then please explain what the problem is. It serves no one a comment like

Regards
Lisa

It was an observation. So it's you, then? Why did you delete your account?

Techo · « **Reply #32 on:** January 28, 2012, 10:19:49 PM »

Hi Raptor

I deleted the account because I realised I was silly to use my real name for a forum log on

Raptor · « **Reply #33 on:** January 29, 2012, 03:40:09 AM »

Ah, I thought it was the name of the girl you had as an avatar. I think the moderators could have helped you with this, though.

Anyhow, welcome back.

Computer Hope Forum

News:

Author Topic: Installed New Vid Card & Having Issues (Read 8032 times)

mwt808

mwt808

mwt808

mwt808

Kurtiskain

dexedcp1

Raptor

mwt808

mwt808

mwt808

Raptor

mwt808

Raptor

mwt808

patio

Raptor

mwt808

mwt808

mwt808

patio

mwt808

patio

mwt808

Raptor

mwt808

Raptor

mwt808

Raptor

Techo

Raptor

Techo

Raptor

Techo

Raptor