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Author Topic: Computer Keeps Crashing  (Read 21042 times)

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jewelz

    Topic Starter


    Rookie

    • Experience: Beginner
    • OS: Unknown
    Re: Computer Keeps Crashing
    « Reply #15 on: February 05, 2012, 11:51:01 AM »
    ==================================================
    Dump File         : Mini020512-02.dmp
    Crash Time        : 05/02/2012 04:45:11
    Bug Check String  : ATTEMPTED_WRITE_TO_READONLY_MEMORY
    Bug Check Code    : 0x000000be
    Parameter 1       : 0x835b0d01
    Parameter 2       : 0x43d02121
    Parameter 3       : 0x88f6fa50
    Parameter 4       : 0x0000000b
    Caused By Driver  : netbt.sys
    Caused By Address : netbt.sys+26d01
    File Description  : MBT Transport driver
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.0.6002.18005 (lh_sp2rtm.090410-1830)
    Processor         : 32-bit
    Crash Address     : ntkrnlpa.exe+98379
    Stack Address 1   : ntkrnlpa.exe+4ddd4
    Stack Address 2   : netbt.sys+26d01
    Stack Address 3   : TDI.SYS+2f02
    Computer Name     :
    Full Path         : C:\Windows\Minidump\Mini020512-02.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 6002
    Dump File Size    : 139,080
    ==================================================

    ==================================================
    Dump File         : Mini020512-01.dmp
    Crash Time        : 05/02/2012 03:58:04
    Bug Check String  : MEMORY_MANAGEMENT
    Bug Check Code    : 0x0000001a
    Parameter 1       : 0x00000030
    Parameter 2       : 0x86d5d968
    Parameter 3       : 0xa7056000
    Parameter 4       : 0x8b804030
    Caused By Driver  : ntkrnlpa.exe
    Caused By Address : ntkrnlpa.exe+cdb3f
    File Description  : NT Kernel & System
    Product Name      : Microsoft® Windows® Operating System
    Company           : Microsoft Corporation
    File Version      : 6.0.6002.18533 (vistasp2_gdr.111025-0338)
    Processor         : 32-bit
    Crash Address     : ntkrnlpa.exe+cdb3f
    Stack Address 1   : ntkrnlpa.exe+1e0fa8
    Stack Address 2   : ntkrnlpa.exe+203838
    Stack Address 3   : ntkrnlpa.exe+7cb68
    Computer Name     :
    Full Path         : C:\Windows\Minidump\Mini020512-01.dmp
    Processors Count  : 2
    Major Version     : 15
    Minor Version     : 6002
    Dump File Size    : 139,080
    ==================================================

    SuperDave

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    Re: Computer Keeps Crashing
    « Reply #16 on: February 05, 2012, 12:00:42 PM »

    Please do this even if you don't have your OS disk. Please let me know what happens.

    1/ Click the Start button.

    2/ From the Start Menu, Click All programs followed by Accessories.

    3/ In the Accessories menu, Right Click on the Command Prompt option.

    4/ From the drop down menu that appears, Click on the Run as administrator option.

    5/ If you have the User Account Control (UAC) enabled you will be asked for authorisation prior to the command prompt opening. You may simply need to press the Continue button if you are the administrator or insert the administrator password etc.

    6/ In the Command Prompt window, type: sfc /scannow and then press Enter.

    7/ A message will appear stating that the system scan will begin.

    8/ Be patient because the scan may take some time.

    9/ If any files require replacing SFC will replace them. You may be asked to insert your Vista DVD for this process to continue.

    10/ If everything is okay you should, after the scan, see the following message Windows resource protection did not find any integrity violations.

    11/ After the scan has completed, Close the command prompt window.
    Windows 8 and Windows 10 dual boot with two SSD's

    jewelz

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      Re: Computer Keeps Crashing
      « Reply #17 on: February 05, 2012, 12:39:22 PM »
      I followed the instructions above, when complete it gave the following message:

      Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS.Log.  For example C:\Windows\Logs\CBS\CBS.log

      (I was not asked to provide the disk)

      I located the file, but it's too big to attach, should I post here?

      SuperDave

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      Re: Computer Keeps Crashing
      « Reply #18 on: February 05, 2012, 07:11:03 PM »
      I followed the instructions above, when complete it gave the following message:

      Windows Resource Protection found corrupt files but was unable to fix some of them. Details are included in the CBS.Log windir\Logs\CBS.Log.  For example C:\Windows\Logs\CBS\CBS.log

      (I was not asked to provide the disk)

      I located the file, but it's too big to attach, should I post here?
      Yes, please. I would like to see it. You may need to break it up into multiple posts if it's that large.
      Windows 8 and Windows 10 dual boot with two SSD's

      jewelz

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        Re: Computer Keeps Crashing
        « Reply #19 on: February 06, 2012, 12:23:31 AM »
        Tried to post in the message but am having problems, as it's cutting out bits,  so I have attached in two parts to two messages, hope that is OK.

        [year+ old attachment deleted by admin]
        « Last Edit: February 06, 2012, 01:22:22 AM by jewelz »

        jewelz

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          Re: Computer Keeps Crashing
          « Reply #20 on: February 06, 2012, 12:23:56 AM »
          Part 2

          [year+ old attachment deleted by admin]
          « Last Edit: February 06, 2012, 01:23:01 AM by jewelz »

          SuperDave

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          Re: Computer Keeps Crashing
          « Reply #21 on: February 06, 2012, 12:34:41 PM »
          Is your computer still crashing? Do you have the OS disk or can you borrow one? It will have to be the same OS that's on your machine.
          Windows 8 and Windows 10 dual boot with two SSD's

          jewelz

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            Re: Computer Keeps Crashing
            « Reply #22 on: February 07, 2012, 02:13:12 AM »
            Yes still crashing.  I have a Vista re-installation disk which came with the machine.

            SuperDave

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            Re: Computer Keeps Crashing
            « Reply #23 on: February 07, 2012, 10:54:26 AM »
            Yes still crashing.  I have a Vista re-installation disk which came with the machine.
            Boot from the disk and see if you can do a repair.
            Windows 8 and Windows 10 dual boot with two SSD's

            jewelz

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              Rookie

              • Experience: Beginner
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              Re: Computer Keeps Crashing
              « Reply #24 on: February 09, 2012, 12:05:04 AM »
              Ok, I changed the settings to boot from disc, and re-started the machine but it is struggling to boot from the re-install disc (also tried selecting to boot from disc (F12) when re-starting ).  When it can't it just runs Windows as normal. 

              Initially I was unable to see the disc in Computer/E:, but it shows up fine now and I can explore what's on the disc, but still will not allow me to boot from it at start-up.


              I don't think that there is a problem with the DVD/CD Drive as I've tried other discs in it and it plays all of them fine.  Any other ideas please?

              SuperDave

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              Re: Computer Keeps Crashing
              « Reply #25 on: February 09, 2012, 11:41:18 AM »
              I will check with a colleague to see if he has any suggestions.
              Windows 8 and Windows 10 dual boot with two SSD's

              SuperDave

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              Re: Computer Keeps Crashing
              « Reply #26 on: February 09, 2012, 04:42:41 PM »
              Open the Start Menu.

              2. Click on the Computer button.

              3. Right click on your hard drive and click on Properties.

              4. Click on the Tools tab.

              5. Click on Check Now under the Error checking section. (See circled in red below)



              . Click on Continue in the UAC prompt.

              7. Make sure both options are checked. (See screenshot below)
              NOTE: The Automatically fix file system errors box will be checked by default.

              8. Click on the Start button.



              9. You will get a pop-up window saying, "Windows can't check this disk while it's use". (See screenshot below)

              10. Click on the Schedule disk check button for chkdsk to run the next time you restart your computer.



              11. Restart your computer.
              ********************************************
              Download Combofix from any of the links below, and save it to your desktop

              Link 1
              Link 2
              Link 3

              To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.
              • Close any open windows and double click ComboFix.exe to run it.

                You will see the following image:


              Click I Agree to start the program.

              ComboFix will then extract the necessary files and you will see this:



              As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

              It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

              If you did not have it installed, you will see the prompt below. Choose YES.



              Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

              **Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

              Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



              Click on Yes, to continue scanning for malware.

              When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

              Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

              Note: Please Do NOT mouseclick combofix's window while its running because it may call it to stall.
              Windows 8 and Windows 10 dual boot with two SSD's

              jewelz

                Topic Starter


                Rookie

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                Re: Computer Keeps Crashing
                « Reply #27 on: February 10, 2012, 02:29:24 AM »
                Thanks for your reply,

                My machine came partitioned, so I have (C:) with my files on and (D:) Recovery with the system files, I ran Check Disc on (D:) a few days ago:  Tools > Check Now, etc (No re-scheduled disc check/restart asked for)  and when it completed it said that it had found and fixed some errors.

                I ran it again on both drives  this morning and this was the result:

                (D:) After clicking on the Check Now button, checking the box and starting, the check ran and I received a message box telling me that no faults were found.

                (C:) As per your description it asked for a re-scheduled restart, when I re-started the machine Check Disc ran, got to 73% and stopped.  I ran this twice and both times stopped at exactly the same point.

                I downloaded and installed ComboFix, text file content posted below:


                ComboFix 12-02-09.04 - Jewelz 10/02/2012   7:25.1.2 - x86
                Running from: c:\users\Jewelz\Downloads\ComboFix.exe
                .
                .
                (((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
                .
                .
                c:\users\Jewelz\Desktop\msg.txt
                c:\windows\security\Database\tmp.edb
                .
                .
                (((((((((((((((((((((((((   Files Created from 2012-01-10 to 2012-02-10  )))))))))))))))))))))))))))))))
                .
                .
                2012-02-10 07:32 . 2012-02-10 07:32   --------   d-----w-   c:\users\Default\AppData\Local\temp
                2012-02-10 07:23 . 2012-02-10 07:23   29904   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EC2CA020-99FA-422A-89BC-F4989B237BF3}\MpKsl7a499d79.sys
                2012-02-09 21:56 . 2012-01-17 04:39   6557240   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{EC2CA020-99FA-422A-89BC-F4989B237BF3}\mpengine.dll
                2012-02-06 20:04 . 2012-01-17 04:39   6557240   ----a-w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
                2012-02-05 01:50 . 2011-10-04 17:22   703824   ------w-   c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{CF20F389-2B2F-4D64-8273-01AECBA278C1}\gapaengine.dll
                2012-02-05 01:43 . 2012-02-05 01:44   --------   d-----w-   c:\program files\Microsoft Security Client
                2012-02-05 01:42 . 2010-04-05 20:00   221568   ----a-w-   c:\windows\system32\drivers\netio.sys
                2012-02-03 20:16 . 2012-02-03 20:16   --------   d-----w-   c:\programdata\Kaspersky Lab
                2012-02-02 21:04 . 2012-02-05 09:20   40776   ----a-w-   c:\windows\system32\drivers\mbamswissarmy.sys
                2012-02-02 07:44 . 2012-02-02 07:44   --------   d-----w-   C:\found.000
                2012-02-01 21:59 . 2012-02-01 21:59   --------   d--h--w-   c:\programdata\Common Files
                2012-02-01 21:56 . 2012-02-05 01:32   --------   d-----w-   c:\programdata\MFAData
                2012-02-01 02:16 . 2012-02-01 02:16   56200   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{BE294A22-1FDF-4B31-B650-EB71856DD724}\offreg.dll
                2012-02-01 02:12 . 2012-01-06 04:19   6557240   ----a-w-   c:\programdata\Microsoft\Windows Defender\Definition Updates\{BE294A22-1FDF-4B31-B650-EB71856DD724}\mpengine.dll
                2012-01-26 00:49 . 2012-01-26 00:49   --------   d-----w-   c:\users\Jewelz\AppData\Roaming\Template
                2012-01-25 21:39 . 2011-11-16 16:23   278528   ----a-w-   c:\windows\system32\schannel.dll
                2012-01-25 21:39 . 2011-11-17 06:48   440192   ----a-w-   c:\windows\system32\drivers\ksecdd.sys
                2012-01-25 21:39 . 2011-11-16 16:21   1259008   ----a-w-   c:\windows\system32\lsasrv.dll
                2012-01-25 21:39 . 2011-11-16 16:23   377344   ----a-w-   c:\windows\system32\winhttp.dll
                2012-01-25 21:39 . 2011-11-16 16:23   72704   ----a-w-   c:\windows\system32\secur32.dll
                2012-01-25 21:39 . 2011-11-16 14:12   9728   ----a-w-   c:\windows\system32\lsass.exe
                2012-01-25 15:14 . 2011-11-10 05:54   476904   ----a-w-   c:\program files\Mozilla Firefox\plugins\npdeployJava1.dll
                2012-01-13 07:52 . 2012-01-13 07:53   --------   d-----w-   c:\users\Jewelz\AppData\Roaming\Maxthon3
                2012-01-13 07:52 . 2012-01-13 07:52   --------   d-----w-   c:\program files\Maxthon3
                2012-01-12 19:36 . 2012-01-30 03:03   --------   d-----w-   c:\users\Jewelz\AppData\Local\Apple Computer
                2012-01-12 19:35 . 2012-01-12 19:35   --------   d-----w-   c:\program files\Safari
                2012-01-11 16:49 . 2011-10-14 16:03   189952   ----a-w-   c:\windows\system32\winmm.dll
                2012-01-11 16:49 . 2011-10-14 16:00   23552   ----a-w-   c:\windows\system32\mciseq.dll
                2012-01-11 16:49 . 2011-11-18 20:23   1205064   ----a-w-   c:\windows\system32\ntdll.dll
                2012-01-11 16:49 . 2011-11-18 17:47   66560   ----a-w-   c:\windows\system32\packager.dll
                2012-01-11 16:49 . 2011-11-25 15:59   376320   ----a-w-   c:\windows\system32\winsrv.dll
                2012-01-11 16:49 . 2011-12-01 15:21   2409784   ----a-w-   c:\program files\Windows Mail\OESpamFilter.dat
                2012-01-11 16:49 . 2011-10-25 15:58   1314816   ----a-w-   c:\windows\system32\quartz.dll
                2012-01-11 16:49 . 2011-10-25 15:58   497152   ----a-w-   c:\windows\system32\qdvd.dll
                .
                .
                .
                ((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
                .
                2012-01-31 12:44 . 2011-11-29 03:11   237072   ------w-   c:\windows\system32\MpSigStub.exe
                2012-01-12 19:06 . 2011-11-29 04:16   414368   ----a-w-   c:\windows\system32\FlashPlayerCPLApp.cpl
                2011-12-10 15:24 . 2011-11-30 13:38   20464   ----a-w-   c:\windows\system32\drivers\mbam.sys
                2011-12-03 17:55 . 2011-12-03 17:55   161792   ----a-w-   c:\windows\system32\msls31.dll
                2011-12-03 17:55 . 2011-12-03 17:55   86528   ----a-w-   c:\windows\system32\iesysprep.dll
                2011-12-03 17:55 . 2011-12-03 17:55   76800   ----a-w-   c:\windows\system32\SetIEInstalledDate.exe
                2011-12-03 17:55 . 2011-12-03 17:55   74752   ----a-w-   c:\windows\system32\RegisterIEPKEYs.exe
                2011-12-03 17:55 . 2011-12-03 17:55   63488   ----a-w-   c:\windows\system32\tdc.ocx
                2011-12-03 17:55 . 2011-12-03 17:55   48640   ----a-w-   c:\windows\system32\mshtmler.dll
                2011-12-03 17:55 . 2011-12-03 17:55   367104   ----a-w-   c:\windows\system32\html.iec
                2011-12-03 17:55 . 2011-12-03 17:55   74752   ----a-w-   c:\windows\system32\iesetup.dll
                2011-12-03 17:55 . 2011-12-03 17:55   23552   ----a-w-   c:\windows\system32\licmgr10.dll
                2011-12-03 17:55 . 2011-12-03 17:55   152064   ----a-w-   c:\windows\system32\wextract.exe
                2011-12-03 17:55 . 2011-12-03 17:55   150528   ----a-w-   c:\windows\system32\iexpress.exe
                2011-12-03 17:55 . 2011-12-03 17:55   420864   ----a-w-   c:\windows\system32\vbscript.dll
                2011-12-03 17:55 . 2011-12-03 17:55   142848   ----a-w-   c:\windows\system32\ieUnatt.exe
                2011-12-03 17:55 . 2011-12-03 17:55   11776   ----a-w-   c:\windows\system32\mshta.exe
                2011-12-03 17:55 . 2011-12-03 17:55   101888   ----a-w-   c:\windows\system32\admparse.dll
                2011-12-03 17:55 . 2011-12-03 17:55   35840   ----a-w-   c:\windows\system32\imgutil.dll
                2011-12-03 17:55 . 2011-12-03 17:55   110592   ----a-w-   c:\windows\system32\IEAdvpack.dll
                2011-11-23 13:37 . 2011-12-13 22:04   2043904   ----a-w-   c:\windows\system32\win32k.sys
                2011-11-21 04:21 . 2011-11-29 02:12   134104   ----a-w-   c:\program files\mozilla firefox\components\browsercomps.dll
                .
                .
                (((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
                .
                .
                *Note* empty entries & legit default entries are not shown
                REGEDIT4
                .
                [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                "WindowsWelcomeCenter"="oobefldr.dll" [2009-04-11 2153472]
                .
                [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
                "Apoint"="c:\program files\DellTPad\Apoint.exe" [2008-02-22 159744]
                "RtHDVCpl"="RtHDVCpl.exe" [2008-02-22 4907008]
                "Google Desktop Search"="c:\program files\Google\Google Desktop Search\GoogleDesktop.exe" [2008-06-14 29744]
                "Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2007-05-11 40048]
                "dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2008-03-11 16384]
                "PDVDDXSrv"="c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe" [2008-02-26 128296]
                "APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2011-11-01 59240]
                "QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
                "IgfxTray"="c:\windows\system32\igfxtray.exe" [2008-02-11 141848]
                "HotKeysCmds"="c:\windows\system32\hkcmd.exe" [2008-02-11 166424]
                "Persistence"="c:\windows\system32\igfxpers.exe" [2008-02-11 133656]
                "SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2009-03-20 1451304]
                "WinampAgent"="c:\program files\Winamp\winampa.exe" [2011-12-09 74752]
                "DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
                "SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2011-06-09 254696]
                "MSC"="c:\program files\Microsoft Security Client\msseces.exe" [2011-06-15 997920]
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
                "EnableUIADesktopToggle"= 0 (0x0)
                .
                [hkey_local_machine\software\microsoft\windows\currentversion\explorer\ShellExecuteHooks]
                "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "c:\program files\SUPERAntiSpyware\SASSEH.DLL" [2011-07-19 113024]
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
                2011-05-04 17:54   551296   ----a-w-   c:\program files\SUPERAntiSpyware\SASWINLO.DLL
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\windows]
                "AppInit_DLLs"=c:\progra~1\Google\GOOGLE~2\GoogleDesktopNetwork3.dll
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
                "aux"=wdmaud.drv
                .
                [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
                @=""
                .
                [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
                @="Service"
                .
                [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
                @="Driver"
                .
                [HKLM\~\startupfolder\C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^McAfee Security Scan Plus.lnk]
                path=c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\McAfee Security Scan Plus.lnk
                backup=c:\windows\pss\McAfee Security Scan Plus.lnk.CommonStartup
                backupExtension=.CommonStartup
                .
                [HKLM\~\startupfolder\C:^Users^Jewelz^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^OpenOffice.org 3.3.lnk]
                path=c:\users\Jewelz\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\OpenOffice.org 3.3.lnk
                backup=c:\windows\pss\OpenOffice.org 3.3.lnk.Startup
                backupExtension=.Startup
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\ECenter]
                2008-02-29 03:59   17920   ----a-w-   c:\dell\E-Center\EULALauncher.exe
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\NokiaSuite.exe]
                2011-11-01 15:40   1053056   ----a-w-   c:\program files\Nokia\Nokia Suite\NokiaSuite.exe
                .
                S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE.EXE [2011-08-11 116608]
                S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2008-02-22 77824]
                .
                .
                --- Other Services/Drivers In Memory ---
                .
                *NewlyCreated* - MPKSL7A499D79
                .
                [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
                LocalServiceNoNetwork   REG_MULTI_SZ      PLA DPS BFE mpssvc
                LocalServiceAndNoImpersonation   REG_MULTI_SZ      FontCache
                .
                Contents of the 'Scheduled Tasks' folder
                .
                2012-02-10 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
                - c:\program files\Google\Update\GoogleUpdate.exe [2011-11-29 02:10]
                .
                2012-02-10 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
                - c:\program files\Google\Update\GoogleUpdate.exe [2011-11-29 02:10]
                .
                2012-02-05 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1900899137-3597166765-57595471-1000Core.job
                - c:\users\Jewelz\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-29 03:26]
                .
                2012-02-10 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1900899137-3597166765-57595471-1000UA.job
                - c:\users\Jewelz\AppData\Local\Google\Update\GoogleUpdate.exe [2011-11-29 03:26]
                .
                .
                ------- Supplementary Scan -------
                .
                uStart Page = hxxp://partnerpage.google.com/smallbiz.dell.com/en_uk?hl=en&client=dell-usuk&channel=uk-smb&ibd=2080614
                TCP: DhcpNameServer = 192.168.1.254
                FF - ProfilePath - c:\users\Jewelz\AppData\Roaming\Mozilla\Firefox\Profiles\5ato6w99.default\
                FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
                .
                .
                **************************************************************************
                .
                catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
                Rootkit scan 2012-02-10 07:32
                Windows 6.0.6002 Service Pack 2 NTFS
                .
                scanning hidden processes ... 
                .
                scanning hidden autostart entries ...
                .
                scanning hidden files ... 
                .
                scan completed successfully
                hidden files: 0
                .
                **************************************************************************
                .
                Completion time: 2012-02-10  07:35:08
                ComboFix-quarantined-files.txt  2012-02-10 07:34
                .
                Pre-Run: 115,614,625,792 bytes free
                Post-Run: 115,545,063,424 bytes free
                .
                - - End Of File - - BAC03D71C12A54AD819D612ED5E600F2

                SuperDave

                • Malware Removal Specialist
                • Moderator


                • Genius
                • Thanked: 1020
                • Certifications: List
                • Experience: Expert
                • OS: Windows 10
                Re: Computer Keeps Crashing
                « Reply #28 on: February 10, 2012, 11:25:51 AM »
                SysProt Antirootkit

                Download
                SysProt Antirootkit from the link below (you will find it at the bottom
                of the page under attachments, or you can get it from one of the
                mirrors).

                http://sites.google.com/site/sysprotantirootkit/

                Unzip it into a folder on your desktop.
                • Double click Sysprot.exe to start the program.
                • Click on the Log tab.
                • In the Write to log box select the following items.
                  • Process << Selected
                  • Kernel Modules << Selected
                  • SSDT << Selected
                  • Kernel Hooks << Selected
                  • IRP Hooks << NOT Selected
                  • Ports << NOT Selected
                  • Hidden Files << Selected
                • At the bottom of the page
                  • Hidden Objects Only << Selected
                • Click on the Create Log button on the bottom right.
                • After a few seconds a new window should appear.
                • Select Scan Root Drive. Click on the Start button.
                • When it is complete a new window will appear to indicate that the scan is finished.
                • The log will be saved automatically in the same folder Sysprot.exe was extracted to. Open the text file and copy/paste the log here.
                Windows 8 and Windows 10 dual boot with two SSD's

                jewelz

                  Topic Starter


                  Rookie

                  • Experience: Beginner
                  • OS: Unknown
                  Re: Computer Keeps Crashing
                  « Reply #29 on: February 10, 2012, 01:36:14 PM »
                  Done....


                  SysProt AntiRootkit v1.0.1.0
                  by swatkat

                  ******************************************************************************************
                  ******************************************************************************************

                  No Hidden Processes found

                  ******************************************************************************************
                  ******************************************************************************************
                  Kernel Modules:
                  Module Name: \SystemRoot\System32\Drivers\dump_iaStor.sys
                  Service Name: ---
                  Module Base: 8830B000
                  Module End: 883D2000
                  Hidden: Yes

                  ******************************************************************************************
                  ******************************************************************************************
                  No SSDT Hooks found

                  ******************************************************************************************
                  ******************************************************************************************
                  No Kernel Hooks found

                  ******************************************************************************************
                  ******************************************************************************************
                  Hidden files/folders:
                  Object: D:\System Volume Information\tracking.log
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\AppData.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Cache.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Cookies.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Desktop.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Favorites.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\History.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\LocalAppData.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\LocalSettings.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Music.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\NetHood.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Personal.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Pictures.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\PrintHood.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Profiles.Folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Profiles.Folder.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Programs.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Recent.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\SendTo.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\SetPath.bat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\StartMenu.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\StartUp.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\SysPath.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\Templates.folder.dat
                  Status: Access denied

                  Object: C:\Qoobox\BackEnv\VikPev00
                  Status: Access denied

                  Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTDiagLog.etl
                  Status: Access denied

                  Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-Application.etl
                  Status: Access denied

                  Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventlog-Security.etl
                  Status: Access denied

                  Object: C:\Windows\System32\LogFiles\WMI\RtBackup\EtwRTEventLog-System.etl
                  Status: Access denied