Raptor, If that question is directed at me.I have NOT yet used the CC Cleaner route re Adobe Reader (but it is my intention to do so). I decided in the interim to rejuvenate a desktop Compaq xp that i had acquired about 1 year ago and while doing so found that there were warnings popping up from Symantec re Norton products. Even though none were listed in add/remove programs but however did show up in a windows search (2 items) tried many methods of removal including going into Symantec in the registry. Was able to remove some bits but some refused to be removed even via the registry. I keep getting advisories that i am NOT permitted to remove the entries until i remove the program from add/remove (which as stated already is NOT there). The specific Symantec tool for removal says the same thing. Some of these programs must have strains of pitbull in their genes as they never want to let go. truenorth