limited connectivity

[hansberry]

I'm using Internet Explorer 8




Farbar Service Scanner Version: 14-02-2012
Ran by Hansberry (administrator) on 15-02-2012 at 19:57:14
Running from "C:\Users\Hansberry\Desktop"
Microsoft® Windows Vista™ Home Basic  Service Pack 2 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is blocked.
There is no connection to network.
Google IP is accessible.
Yahoo IP is accessible.


File Check:
========
C:\Windows\system32\nsisvc.dll => MD5 is legit
C:\Windows\system32\Drivers\nsiproxy.sys => MD5 is legit
C:\Windows\system32\dhcpcsvc.dll => MD5 is legit
C:\Windows\system32\Drivers\afd.sys => MD5 is legit
C:\Windows\system32\Drivers\tdx.sys => MD5 is legit
C:\Windows\system32\Drivers\tcpip.sys => MD5 is legit
C:\Windows\system32\dnsrslvr.dll => MD5 is legit
C:\Windows\system32\svchost.exe => MD5 is legit
C:\Windows\system32\rpcss.dll => MD5 is legit


**** End of log ****



I hope the following log for gmer is what you needed.  It didn't give me a message in the end.  It just stopped and did nothing so I clicked the save button.

GMER 1.0.15.15641 - http://www.gmer.net
Rootkit scan 2012-02-15 22:25:17
Windows 6.0.6002 Service Pack 2 Harddisk0\DR0 -> \Device\00000062 ST316081 rev.4.AA
Running: upltoohq.exe; Driver: C:\Users\HANSBE~1\AppData\Local\Temp\fwddquow.sys


---- System - GMER 1.0.15 ----

SSDT            872A9828                                                                                                 ZwAlertResumeThread
SSDT            874B24D0                                                                                                 ZwAlertThread
SSDT            872E9800                                                                                                 ZwAllocateVirtualMemory
SSDT            872B1D10                                                                                                 ZwAlpcConnectPort
SSDT            87056FC0                                                                                                 ZwCreateMutant
SSDT            872A91B8                                                                                                 ZwCreateThread
SSDT            874B80A8                                                                                                 ZwDebugActiveProcess
SSDT            872A8900                                                                                                 ZwFreeVirtualMemory
SSDT            872AE690                                                                                                 ZwImpersonateAnonymousToken
SSDT            872A5E70                                                                                                 ZwImpersonateThread
SSDT            872B1D78                                                                                                 ZwMapViewOfSection
SSDT            87056F40                                                                                                 ZwOpenEvent
SSDT            872B5D68                                                                                                 ZwOpenProcessToken
SSDT            86FE6A60                                                                                                 ZwOpenThreadToken
SSDT            90E82540                                                                                                 ZwResumeThread
SSDT            872E9150                                                                                                 ZwSetContextThread
SSDT            86FE6F90                                                                                                 ZwSetInformationProcess
SSDT            90DFFED0                                                                                                 ZwSetInformationThread
SSDT            874B8008                                                                                                 ZwSuspendProcess
SSDT            871E6798                                                                                                 ZwSuspendThread
SSDT            \??\C:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS                                                       ZwTerminateProcess [0x90348640]
SSDT            87082A18                                                                                                 ZwTerminateThread
SSDT            871E60A8                                                                                                 ZwUnmapViewOfSection
SSDT            872A6FC0                                                                                                 ZwWriteVirtualMemory

---- Devices - GMER 1.0.15 ----

AttachedDevice  \Driver\tdx \Device\Tcp                                                                                  SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \Driver\tdx \Device\Udp                                                                                  SYMTDI.SYS (Network Dispatch Driver/Symantec Corporation)
AttachedDevice  \FileSystem\fastfat \Fat                                                                                 fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)

---- Registry - GMER 1.0.15 ----

Reg             HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.
   \OpenWithProgids@\1\22\t_auto_file 

---- EOF - GMER 1.0.15 ----

[SuperDave]

We're going to try something else.

Go Start>Run (Start search in Vista and 7), type in:
cmd
Click OK (in Vista and 7, while holding CTRL, and SHIFT, press Enter).

At Command Prompt, type in:
netsh int ip reset reset.log
Hit Enter.
Type in:
netsh winsock reset catalog
Hit Enter.

Restart computer.

[hansberry]

ok, did that...still no full connection.

For some reason my netgear wizard with not start when I click it (I've been using the computer/internet icon in the tray rather than the wizard).  Neither will the itunes.  The windows dont show up (except with the itunes it takes about 30 seconds for a ghost window to appear and then a couple more minutes for the full itunes window to appear.  Sometimes it never appears.  The netgear never appears.  The strange thing is that even though they dont show up, they are still shown as running in the task manager. 

I don't have that problem with other programs such as windows mail (though of course I dont have a connection but the program comes up fine), quichen and internet explorer...so it doesnt seem as though the computer is just being slow.  It apparently is internet related somehow (as is the Rosetta stone that hasnt been working either).

[SuperDave]

I don't have that problem with other programs such as windows mail (though of course I dont have a connection but the program comes up fine), quichen and internet explorer...so it doesnt seem as though the computer is just being slow.  It apparently is internet related somehow (as is the Rosetta stone that hasnt been working either).

Unfortunately, neither myself or my colleague  are familiar with the hookup that you have to access the internet. I'm afraid I can't go any further with this procedure. I'm sure that problem is with the Galaxy Tablet. Why not try to connect the computer to the modem?
We should cleanup before I let you go.

To uninstall ComboFix

• Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  
• In the field, type in ComboFix /uninstall
  

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

• Then, press Enter, or click OK.
  
• This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
  

*****************************************************
Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.

Double-click TFC.exe to run it.

Note: If you are running on Vista, right-click on the file and choose Run As Administrator

TFC will close all programs when run, so make sure you have saved all your work before you begin.

* Click the Start button to begin the cleaning process.
* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.
* Please let TFC run uninterrupted until it is finished.

Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.

[hansberry]

I find it pretty strange that nobody on here is familiar with this connection..it is simply a wireless connection just as if you went to McD's or something.  My computer catches the signal and connects to the wireless signal my TAB is sending.  The tab gets the signal from the verizon cloud and sends it out to anything in the house that can catch it.  Basic wireless signal.  The tab is working just fine and the who other computers in my house are connecting without a problem.  So the problem cant be the TAB.  I have also changed the netgear adapter on the non-connecting computer and it is the same so the problem is not the Netgear either.  Everything was working just fine until my son did something in a setting possibly that he cant remember.  At that time he had also downloaded something so a virus could have been the problem though he never opened it on that computer and we have already dealt with virus/mallware issues so that leaves either a setting or driver issue from what I can understand of the situation.

Do you think restoring the computer to the factory settings would help?  I don't see any other possibility if we are to the end of knowledge on this board.

Whatever the case, I greatly appreciate your time and effort you have put into helping me.


Thank you

[hansberry]

PS....I cant hook in through a modem because my internet connection is wireless not through a phone cord.  I dont have dsl or any of that.  It comes straight from the cloud ..like in the Mickey D's example.

Hope that makes sense.  It's a pretty common senario. 

[SuperDave]

PS....I cant hook in through a modem because my internet connection is wireless not through a phone cord.  I dont have dsl or any of that.  It comes straight from the cloud ..like in the Mickey D's example.

Something has happened with the signal from the Tablet to your laptop and I can't help much with that. Either it's not transmitting a signal or your laptop is not receiving the signal. I would suggest that you could start a new thread in the this forum.

[hansberry]

OK, thanks.  This has taught me to stick with regular ISPs.  When this originally happened I tried to talk to Verizon's tech support but they said they cant look at anything on my computer..they only cover the tablet which seemed to be fine to them.  I had great support with local dsl back when I had it.  I've still got another year on the contract with verizon. 

Thanks again for your help!

[SuperDave]

You're welcome. It taught me about a new way to connect. Good luck.