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Author Topic: No sound??  (Read 6155 times)

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Zo

  • Guest
No sound??
« on: September 15, 2005, 07:16:16 PM »
There must be some secret to installing the sound card drivers that I have not found.  After installing Windows 98 on an IBM 300GL, I tried three different sound cards, one I took from another 300GL that works on the other machine.  I cannot get it to load the driver...the yellow question mark stays on the device manager.  I've tried opening and extracting the files, browsing to the temporary folder, and it just will not accept the driver (which I downloaded three different times).  I even read the information on sound cards on the computer hope page.  Can anyone give me more advice?

Thanks for taking the time...I'm flustered again.
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Fed

  • Moderator


    • Sage
    • Thanked: 35
    • Experience: Experienced
    • OS: Windows XP
    Re: No sound??
    « Reply #1 on: September 16, 2005, 12:25:12 AM »
    Are you sure you downloaded the correct driver?
    What soundcard, what driver?
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    vibhor_agarwalin



      Adviser

      Re: No sound??
      « Reply #2 on: September 16, 2005, 02:21:06 AM »
      Yup,

      Matching a sound card with its driver is often a tricky thing.
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      Vibhor Kumar Agarwal

      Zo

      • Guest
      Re: No sound??
      « Reply #3 on: September 16, 2005, 04:04:44 AM »
      The sound card has a model number on it, so I searched for the model number and downloaded the version for Windows 98.
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      Fed

      • Moderator


        • Sage
        • Thanked: 35
        • Experience: Experienced
        • OS: Windows XP
        Re: No sound??
        « Reply #4 on: September 16, 2005, 03:47:47 PM »
        Quote
        Are you sure you downloaded the correct driver?
        What soundcard, what driver?

        Get Everest Home Edition to see what sound card you have.
        http://www.lavalys.com/
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        Mac

        • Guest
        Re: No sound??
        « Reply #5 on: September 16, 2005, 05:15:16 PM »
        Quote
        There must be some secret to installing the sound card drivers that I have not found.  After installing Windows 98 on an IBM 300GL, I tried three different sound cards, one I took from another 300GL that works on the other machine.  I cannot get it to load the driver...the yellow question mark stays on the device manager.  I've tried opening and extracting the files, browsing to the temporary folder, and it just will not accept the driver (which I downloaded three different times).  I even read the information on sound cards on the computer hope page.  Can anyone give me more advice?

        Thanks for taking the time. I'm flustered again.


        Did you try uninstalling the old driver where the yellow exclamation mark is showing?

        Card is properly seated and all wiring in the box is in place.
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        Raptor

        • Guest
        Re: No sound??
        « Reply #6 on: September 17, 2005, 06:40:40 AM »
        How are you trying to install these drivers?
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        pcdoc4christ

        • Guest
        Re: No sound??
        « Reply #7 on: September 17, 2005, 12:55:28 PM »
        Quote
        The sound card has a model number on it, so I searched for the model number and downloaded the version for Windows 98.


        Did you get the drivers from the sound card manufacturer's own Web site, or from some other driver download site?


        Logged

        Zo

        • Guest
        Re: No sound??
        « Reply #8 on: September 17, 2005, 03:59:52 PM »
        Thanks for the suggestions.  
        Under configuration, it says audio support enabled.
        The sound card has imprinted on it:  CT2960.  When I go to driverguide.com to find a driver, the link takes me to creative drivers.  (I also went to the creative site to try.)  I save the file on the desktop.  Extract the files to a folder on C.  Open device manager, try to install the driver by browsing to the location I extracted the file and I get:  Windows was unable to locate a driver for this device.

        dxdiag in run gives the following message: cannot find the file dxdiag.  Make sure the filename and the path are correct and that all required libraries are available.
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        Raptor

        • Guest
        Re: No sound??
        « Reply #9 on: September 17, 2005, 04:05:28 PM »
        Quote
        Open device manager, try to install the driver by browsing to the location I extracted the file and I get:  Windows was unable to locate a driver for this device.


        There's the problem.

        What type of files are there extracted?

        If is an .exe, it can not be found by the device manager.
        Logged

        Zo

        • Guest
        Re: No sound??
        « Reply #10 on: September 17, 2005, 05:04:42 PM »
        We may be getting somewhere.  There is no volume icon.  When I go to prog. acc. entertainment. volume, nothing comes up.
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        Raptor

        • Guest
        Re: No sound??
        « Reply #11 on: September 17, 2005, 05:17:49 PM »
        Quote
        We may be getting somewhere.  There is no volume icon.  When I go to prog. acc. entertainment. volume, nothing comes up.


        I asked you a question.
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        pcdoc4christ

        • Guest
        Re: No sound??
        « Reply #12 on: September 17, 2005, 07:16:02 PM »
        Quote
        ...
        dxdiag in run gives the following message: cannot find the file dxdiag.  Make sure the filename and the path are correct and that all required libraries are available.


        The Windows 98 DXDIAG.EXE utility should be in the C:\WINDOWS\System folder.  You may browse to that folder using Windows Explorer or My Computer and double-click on DXDIAG.EXE to start it.  It's represented by a purple circle with a yellow X through it.

        The utility will test the DirectSound capability once Raptor helps you install the correct drivers, or otherwise fix your problem. 

        Regards,
        Doc


        « Last Edit: September 17, 2005, 07:19:34 PM by pcdoc4christ »
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        GX1_Man

        • Guest
        Re: No sound??
        « Reply #13 on: September 17, 2005, 11:53:20 PM »
        Quote
        Thanks for the suggestions.  
        Under configuration, it says audio support enabled.
        The sound card has imprinted on it:  CT2960.  When I go to driverguide.com to find a driver, the link takes me to creative drivers.  (I also went to the creative site to try.)  I save the file on the desktop.  Extract the files to a folder on C.  Open device manager, try to install the driver by browsing to the location I extracted the file and I get:  Windows was unable to locate a driver for this device.



        Personally I don't believe those models used creative sound chips. I believe they were all Crystal Audio (BIG difference). That is why the most important thing is to get the correct driver for the chip. I do not believe you will get the creative driver to work. If there is a sound card present and the onboard sound has not been disabled in the BIOS there will be a conflict there.  

        So first, check the BIOS (F1 during boot) to see if there is onboard sound, If so it must be disabled, then you can try to reload the creative drivers. The alternative is to use the onboard sound and remove the audio card). You can also see if there are 2 audio input/outputs on the back of the computer IN ADDITION to those on the sound card.

        Post back and let us know

        Let us know the outcome.
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        Zo

        • Guest
        Re: No sound??
        « Reply #14 on: September 18, 2005, 01:14:49 PM »
        Raptor,
        Sorry I missed your question.  The file is .exe.  Not a driver?  What should the suffix be?  I am very amatuer when it comes to this stuff.

        You're correct, GX_1, it is not the sound card that came with the computer.  There is no onboard sound card.  It came with a Sound Blaster CT4170 (which is still 'Creative', isn't it?).  It wasn't working so I swapped it with the same brand that worked in another computer, still no results, so I tried this third, different card.
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        Fed

        • Moderator


          • Sage
          • Thanked: 35
          • Experience: Experienced
          • OS: Windows XP
          Re: No sound??
          « Reply #15 on: September 18, 2005, 02:33:45 PM »
          You only need to double click on the .exe file.
          I would first use Everest to confirm the sound card.
          http://www.lavalys.com/
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          Raptor

          • Guest
          Re: No sound??
          « Reply #16 on: September 18, 2005, 02:57:39 PM »
          Quote
          The file is .exe.  Not a driver?  What should the suffix be?  I am very amatuer when it comes to this stuff.


          The .exe is an executeable. Meaning that it will do all the work for you once you double click.

          Before you double click, like Fed said, verify that you have downloaded the correct drivers.
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          GX1_Man

          • Guest
          Re: No sound??
          « Reply #17 on: September 19, 2005, 03:57:40 AM »
          The point then is that the sound must be disabled in the BIOS if that is an option. Yes that sounds like a creative card by your description.
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          Fed

          • Moderator


            • Sage
            • Thanked: 35
            • Experience: Experienced
            • OS: Windows XP
            Re: No sound??
            « Reply #18 on: September 19, 2005, 04:35:20 AM »
            Everest will tell you which sound device is active.
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            kittykasey

            • Guest
            Re: No sound??
            « Reply #19 on: October 02, 2005, 01:16:35 PM »
            What would be compatible with the Harman/Kardon?  I could not understand any of the above suggestions.    Maybe I have just been sitting here too long.  I've been trying to troubleshoot from the PC and nothing seems to work.
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            GX1_Man

            • Guest
            Re: No sound??
            « Reply #20 on: October 02, 2005, 03:27:44 PM »
            Quote
            What would be compatible with the Harman/Kardon?  I could not understand any of the above suggestions.    Maybe I have just been sitting here too long.  I've been trying to troubleshoot from the PC and nothing seems to work.


            It looks like you just found a similar topic to your problem and jumped in here. You should really post a anew topic to get prompt response, and don't forget to specify your equipment.

            Harmon Karden makes speakers, not soundcards.
            :o :o :o :o :o
            If you cannot get sound either your sound card is not configured correctly, WIndows settings have the sound muted, or your speakers are not plugged in correctly or turned on.

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