Confused about Voice Modems, SIP and TAPI

[SuzanG]

I am trying to buy a software that will allow my calls to go through it-for an auto attendant feature.  The software requires a VOICE modem that is either SIP or TAPI.  I currently use OOMA and cannot find anyone at OOMA that know if I can still use their Voip through one of these VOICE modems and have the software work.

Has anyone out there tried this or have experience with using a modem to redirect phone through PC?

I have spent hours trying to figure this out.

Thank you

[soybean]

What type of Internet service are you using?  Is it DSL or cable or dialup?

[SuzanG]

Cable

[soybean]

Exactly what is the auto attendant feature? 

[SuzanG]

Evoice is one, http://www.voicent.com/pbx.php this is a software I am looking at buying...i just don't understand what I need.  Thanks

[rthompson80819]

I'm guessing you are buying this for an office.  How many lines or stations are involved?

[SuzanG]

I want to have one at my location and one at my assistants house.

[soybean]

Evoice is one, http://www.voicent.com/pbx.php this is a software I am looking at buying...i just don't understand what I need.  Thanks

After reading the info on that website, I have the impression that you could use Skype with that service and, if so, you would not need a voice modem.  I'm not absolutely sure about this but it's what I gather from the website.  Have you seen the videos at http://www.voicent.com/slide/pbx.htm?  If not, I think they may clear your mind of some of your confusion.