assistance to connect laptop to router

[eliot]

my mother  has bought a laptop , HP Compaq NC6320 Laptop im trying to connect it to the router (wireless)
but all i seem to get is acquiring network address then it says im connected with excallent strenght but
when i  try to bring  a web page up it says im not connected im not that good with computers any help would be appreciated
thank you

[Geek-9pm]

Welcome!
Computer Hope is the number one location for free computer help.
The forum will help everyone with all computer questions.

Here are one general tips gout Wireless Network.
http://www.computerhope.com/jargon/w/wifi.htm

Please look over the instructions that came with the laptop. It normally is not that had to connect with a new computer.

You may have to do a 'repair' to the connection. This simply means the the computer will try again to proper connection l for the router.
See if this helps any:
How to Repair a Network Connection in Windows 7
Please check back here for more information.

[eliot]

thank you for assistrance another friend said i might have messed the router up some how and to try factory defaults
which i did and everything is good now thank you for replies     

[laptoplady62]

since this topic is already here I'll make use of it. I got a laptop and I'm trying to connect to the router.  All it is saying is validating identity even though the signal strength is very good. So it's basically not connecting to the router. I went into the control panel in network connections. under connection manager it says unavailable device is missing. does that have anything to do with it? We had another router and it worked very well. but we now we changed the router and the laptop just won't connect.  help

[soybean]

You should have started a new topic.  That is generally preferred in the forum even though your question is closely related to the original post in this discussion.

Anyway, regarding your problem, did you have your wireless connection protected by WEP or WPA encryption with your old router?  If so, then you need to set up the same type of encryption and the password for the encrypted connection in your new router. 

What make and model is your router?

[laptoplady62]

belkin  N450DB

[soybean]

did you have your wireless connection protected by WEP or WPA encryption with your old router?  If so, then you need to set up the same type of encryption and the password for the encrypted connection in your new router. 

And ...?

[laptoplady62]

no none of it was encrypted.

[soybean]

no none of it was not encrypted.

Did you intend the double negative in your sentence?  If none of it was not encrypted, that means it was encrypted.  Is that what your meant?

[laptoplady62]

didn't mean to type a double negative

[soybean]

According to http://en-us-support.belkin.com/app/answers/detail/a_id/6912/~/belkin-n450-db-wireless-router---user-guide, "By default your Belkin N450 DB includes a unique network name (SSID) and password (WPA Key).  You can change these though to something more personal and easy to remember if you like."

When you first tried getting a wireless connection with your router, were you prompted to enter a password in your computer?  Regardless, you will need to either set the same password in your computer's connection settings as the default password for the router or create a password and set it in both the router and your computer.