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Author Topic: Not BSOD  (Read 2157 times)

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Papanight

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    Not BSOD
    « on: March 15, 2012, 07:56:20 AM »
    I have an issue where my screen is turning blue (NOT THE BLUE SCREEN of DEATH) when I am using the computer. It looks like a desktop screen without icons, taskbar, no curser. I am not able to do anything after this. It does not matter what I'm doing. Could be logging in after it's asleep, burning a cd/dvd, or running a program. Up to a week ago it was working just fine. What might this be?
    « Last Edit: March 15, 2012, 08:06:38 AM by Papanight »

    Allan

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    Re: Not BSOD
    « Reply #1 on: March 15, 2012, 08:47:29 AM »
    1) What is new or different since the last time everything worked properly (ie, new hw, new sw, virus, error, etc)?

    2) Have you run full system scans with both your AV and MalwareBytes?

    3) Does the same thing happen in safe mode?

    Raptor

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    Re: Not BSOD
    « Reply #2 on: March 15, 2012, 09:54:31 AM »
    Sounds like a virus infestation. You should report to the spyware section.

    Either that or your shell was corrupted (Most likely due to). Make sure HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\Shell  has "explorer.exe" as a value.

    Allan

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    Re: Not BSOD
    « Reply #3 on: March 15, 2012, 10:17:52 AM »
    According to the first post, it isn't booting to a blank screen, it's turning blank after a period of use. And if indeed that's the case, it has nothing to do with the shell being corrupted.

    Papanight

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      Re: Not BSOD
      « Reply #4 on: March 15, 2012, 12:11:45 PM »
      I have run a system scan with pctools anti software. There have been not new additions to hardware or programs. I will check in safe mode when I get home. If safe mode does work what do you think it is?Virus?

      Allan

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      Re: Not BSOD
      « Reply #5 on: March 15, 2012, 12:17:19 PM »
      I don't think anything at this point - just going through standard troubleshooting steps to try to find out.

      giardmi09



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      Re: Not BSOD
      « Reply #6 on: March 19, 2012, 07:41:33 AM »
      Any more information? OS? computer make/model?