Windows 7 Computer Turns Off Every Time ANY Folder Is Opened

[franklucas]

I Have Windows 7 Gateway SX2851

Its been a couple months now when i was gone, someone was using computer when i came back it was messed up. no previous problems. Now anytime i open ANY folder (new folder, my documents, my computer etc.) the computer turns off within 1-5 seconds and goes to blue screen, But I can run any program and open control panel, start menu, internet, play music or movies and open files on the desktop, the only way to access files off desktop is through start menu search. Originally I Only Had AVG Free, and CCleaner, Since problem I have ran many security programs (Norton, Avira, Avast, Superanti Spyware, Malware Bytes, Ad Aware, Boot Scans Etc.) Also have performed ChkDsk disk check, SFC Scannow from Command Prompt, Data Lifeguard Diagnostic for windows, Uniblue Registry Booster.

Please someone give any advice to help fix this. Even if i can access the folders temporarily it will give me time to back up my files on external hd and restore the computer. Thank You

[Allan]

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

[franklucas]

Becuase of the problem i cant even save anything because it opens the save as folder and turns off, so i had to copy it by hand

Dump File -040712-17768-01.dmp
Crash Time -4/7/2012 12:07:49 PM
Bug Check String -KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code -0x0000001e
Paramater 1 -ffffffff`c0000005
Paramater 2 -fffff880`0578d5d0
Parameter 3 -00000000`00000000
Paramater 4 -00000000`00000000
Caused By Driver -ntoskrnl.exe
Caused By Address - ntoskrnl.exe+7cd40
File Description -NT Kernel & System
Product Name -Microsoft® Windows® Operating System
Company -Microsoft Corporation
File Version -6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor -x64
Crash Address -ntoskrnl.exe+7cd40
Stack Address 1 -
Stack Address 2 -
Stack Address 3 -
Computer Name -
Full Path - C:\Windows\Minidump\040712-17768-01.dmp
Processors Count -4
Major Version - 15
Minor Version - 7601
Dump File Size - 262,144






Dump File -040712-18314-01.dmp
Crash Time -4/7/2012 12:00:16 PM
Bug Check String -KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code -0x0000001e
Paramater 1 -ffffffff`c0000005
Paramater 2 -fffff880`06f0a5d0
Parameter 3 -00000000`00000000
Paramater 4 -00000000`00000000
Caused By Driver -ntoskrnl.exe
Caused By Address -ntoskrnl.exe+7cd40
File Description - NT Kernel & System
Product Name -Microsoft® Windows® Operating System
Company -Microsoft Corporation
File Version -6.1.7601.17727 (win7sp1_gdr.111118-2330)
Processor -
Crash Address -ntoskrnl.exe+7cd40
Stack Address 1 -
Stack Address 2 -
Stack Address 3 -
Computer Name -
Full Path - C:\Windows\Minidump\040712-18314-01.dmp
Processors Count -4
Major Version - 15
Minor Version - 7601
Dump File Size - 262,144

[Allan]

Does the same thing happen if you boot to safe mode?

Have you recently updated any drivers?

Do you still have multiple antivirus apps installed? If so, please pick one and delete all of the rest. You should never have more than one installed.

Open device manager - any yellow or red symbols?

See if anything here helps: http://support.microsoft.com/kb/275678

[franklucas]

i also cant boot in safe mode, while starting up it freezes and will not boot all the way

Not that i know of manually, maybe if set for auto

No i have uninstalled the extras

Nothing Red Or Yellow in Device Manager

And ill be working on trying the suggestions on that link

[franklucas]

 i ended up fixing it! I restarted my computer in selevtive startup, got access to folders and backed up all my files on external hd and restored the computer to new thank you for the help

[Allan]

Okay, thanks for the follow up. Glad you're all sorted out. I'm a little surprised a selective startup worked since you could not boot to safe mode.