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Author Topic: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.  (Read 3535 times)

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Bazzi

    Topic Starter


    Starter

    • Experience: Beginner
    • OS: Unknown
    Hey guys ive been experiencing these two blue screens.

    Error: SYSTEM_SERVICE_EXCEPTION

    Error: IRQL_NOT_LESS_OR_EQUAL.

    I have updated my drivers, downgraded done a clean install of drives etc...

    I also ran my pc in safe mode for sometime to determine the source being hardware or software and its obviously software since it didn't occur in safe mode.

    I also go the following information using whocrashed program for the SYSTEM SERVICE error:

    crash dump file: C:\Windows\Minidump\040812-18891-01.dmp
    This was probably caused by the following module: ntoskrnl.exe (nt+0x70540)
    Bugcheck code: 0x3B (0xC0000005, 0xFFFFF80002ADE41F, 0xFFFFF8800A1250D0, 0x0)
    Error: SYSTEM_SERVICE_EXCEPTION
    file path: C:\Windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
    This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
    The crash took place in the Windows kernel. Possibly this problem is caused by another driver which cannot be identified at this time.

    truenorth



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      Thanked: 253
      Re: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.
      « Reply #1 on: April 08, 2012, 09:10:02 AM »
      What happens if you shut the computer down and restart as is pertinent to this issue?truenorth

      Allan

      • Moderator

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      • Thanked: 1260
      • Experience: Guru
      • OS: Windows 10
      Re: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.
      « Reply #2 on: April 08, 2012, 09:16:30 AM »
      Download BlueScreenView:
      http://www.nirsoft.net/utils/blue_screen_view.html
      unzip downloaded file and double click on BlueScreenView.exe to run the program.
      when scanning is done, go to EDIT - Select All
      Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
      Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

      Bazzi

        Topic Starter


        Starter

        • Experience: Beginner
        • OS: Unknown
        Re: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.
        « Reply #3 on: April 08, 2012, 05:25:16 PM »
        ==================================================
        Dump File         : 040812-18891-01.dmp
        Crash Time        : 4/8/2012 11:53:27 PM
        Bug Check String  : SYSTEM_SERVICE_EXCEPTION
        Bug Check Code    : 0x0000003b
        Parameter 1       : 00000000`c0000005
        Parameter 2       : fffff800`02ade41f
        Parameter 3       : fffff880`0a1250d0
        Parameter 4       : 00000000`00000000
        Caused By Driver  : ntoskrnl.exe
        Caused By Address : ntoskrnl.exe+70540
        File Description  : NT Kernel & System
        Product Name      : Microsoft® Windows® Operating System
        Company           : Microsoft Corporation
        File Version      : 6.1.7600.16917 (win7_gdr.111118-2330)
        Processor         : x64
        Crash Address     : ntoskrnl.exe+70540
        Stack Address 1   :
        Stack Address 2   :
        Stack Address 3   :
        Computer Name     :
        Full Path         : C:\Windows\Minidump\040812-18891-01.dmp
        Processors Count  : 2
        Major Version     : 15
        Minor Version     : 7600
        Dump File Size    : 290,816
        ==================================================

        Allan

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        • OS: Windows 10
        Re: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.
        « Reply #4 on: April 09, 2012, 05:43:16 AM »
        Just the one blue screen error? You said there were multiple errors.

        truenorth



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          Thanked: 253
          Re: BSOD PLEASE HELP SYSTEM_SERVICE_EXCEPTION and IRQL_NOT_LESS_OR_EQUAL.
          « Reply #5 on: April 09, 2012, 07:15:32 AM »
          Which was why i asked as i did in my earlier post.I saw more than "one"= "experiencing these two blue screens.". However even two does not make the phenomenon a regular event and i was interested to know the likelihood of repetition if the computer were shut down and restarted.This on the thought that it could be a specific program related.truenorth