Hello again! I want to thank you for your help. I wasn't able to use alt ctr and the arrow keys and make it work. I don't know enough to check on anything inside my computer so that didn't work. I was alble to go to restore and get the computer to go back to day one. It has taken me almost a full day to remove Norton Security, McAfee and the rest of the programs I never use. I then had to install Avast and my favorites, but I now have a computer working properly. Many thanks for your help!
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