Thank you for your reply, however, the HP 6500 and the HP 6500A Plus have totally different Solution Center pages. I had the HP 6500 before this printer and had no problem putting multiple documents in one file, but this one is totally different. Actually, when I click the Solution Center Icon on my desktop, it tells me that my printer isn't connected to the computer, however, if I click on another HP Icon on the desktop, it brings up the Solution Center.
Weird. I did finally find a solution to the problem at this link:
http://bit.ly/HPscan2011 It takes a while to load the webpage, but it is the solution to the problem the manual does not cover. Thanks again