Word Docs saving with a new folder with the same name.

[Cliffmarcum]

Ok got a problem here never seen this before.  I have two clients that is saving word documents and the file is saving but it is also making a folder with the same name and it has three files in the folder. The file names are  colorschememapping its a xml document,  filelist its a xml document and themedata is a Microsoft Office Theme. No clue why it is doing this they are both using Word 2007 and saving as the default file type for word. one computer is Win 7 home and one computer is Vista Biz. any ideas or help on this would be great. thanks.
Cliff

[soybean]

Have you actually observed how these clients use their computer?  Do you use TeamViewer to assist them?  Seeing what they are actually doing might reveal something that is not clear to you yet.

[Cliffmarcum]

Have you actually observed how these clients use their computer?  Do you use TeamViewer to assist them?  Seeing what they are actually doing might reveal something that is not clear to you yet.

Sorry it took so long to reply yes I have actually Observed both computers doing this.  they open anything in word 2007 and when they hit save it saves the file but also makes a folder with the same name of the file. if you delete the folder the file wont open. very strange.

[Salmon Trout]

It sounds like they are being saved as .docx files and not .doc files. Those extra files and folders are normal for docx files with images in, or docx files saved as web pages etc. I suggest investigating the affected users Word settings to see what the default save type is, and maybe find out if they are doing Save as... and picking the wrong file type.

[soybean]

It sounds like they are being saved as .docx files and not .doc files. Those extra files and folders are normal for docx files with images in, or docx files saved as web pages etc. I suggest investigating the affected users Word settings to see what the default save type is, and maybe find out if they are doing Save as... and picking the wrong file type.

I created a test in which I inserted a photo and saved as a .docx, file, a .rtf file, and an .htm file.  I see no such extra folders being created.  Word simply saves wherever I specify, as usual.

[Salmon Trout]

http://stackoverflow.com/questions/3415310/how-to-stop-server-generated-word-docs-from-saving-with-files-folders

http://help.lockergnome.com/office/Word-07-htm-xml-wmz-gif-thmx-files-saving-page--ftopict932179.html

http://www.wordbanter.com/showthread.php?t=117502

http://social.technet.microsoft.com/Forums/en/word/thread/8c5443cf-3f17-4de7-b663-0951fd34120f

http://us.generation-nt.com/2007-outlook-creating-folder-when-saving-html-email-attachm-help-198125351.html

[soybean]

Well, I see I overlooked something.  Saving as an .htm file did, indeed, create a folder.  The file I saved was named Test file.htm.  The folder that was created was named Test file_files.