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Author Topic: MS Essentials won't update  (Read 6234 times)

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artbuc

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    Apprentice

    MS Essentials won't update
    « on: May 22, 2012, 08:47:42 AM »
    I run WinXP with MS Essentials. I had the yellow shield telling me I had updates. They seemed to install ok but after installation the yellow shield came back telling me to install the same updates. I ran a quick Malwarebyte scan and found 3 adware items which I removed. I installed the 3 MS Essentials updates again and got the same result. After installing the updates, I was not asked to restart the computer. I am not sure but I thought I was asked to restart on previous updates. I don't usually do updates manually because I am set up for auto updates. Right now I am running a full MS Essentials scan even though MS Essentials says everything is ok.

    Any ideas why these updates are apparently installing ok but within a few minutes seem to magically uninstall? Thanks for your help.
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    patio

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    Re: MS Essentials won't update
    « Reply #1 on: May 22, 2012, 09:00:12 AM »
    Have you updated to the latest version yet ? ?
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    artbuc

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      Apprentice

      Re: MS Essentials won't update
      « Reply #2 on: May 22, 2012, 10:02:21 AM »
      Quote from: patio on May 22, 2012, 09:00:12 AM
      Have you updated to the latest version yet ? ?

      I'll check when the scan is complete although I'm not sure I understand your question. Doesn't Essentials update to the latest version automatically?
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      artbuc

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        Apprentice

        Re: MS Essentials won't update
        « Reply #3 on: May 22, 2012, 10:53:25 AM »
        Oops. Sorry, I didn't see that a thread had already been started on this problem. Hopefully MS will get this solved asap.
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        artbuc

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          Apprentice

          Re: MS Essentials won't update
          « Reply #4 on: May 22, 2012, 02:03:20 PM »
          I did a Custom Install and the yellow badge has not reappeared.
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          Computer_Commando



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          Re: MS Essentials won't update
          « Reply #5 on: May 22, 2012, 04:22:10 PM »
          Quote from: artbuc on May 22, 2012, 10:53:25 AM
          Oops. Sorry, I didn't see that a thread had already been started on this problem. Hopefully MS will get this solved asap.
          It's your thread.
          http://www.computerhope.com/forum/index.php/topic,130879.0.html
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          patio

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          Re: MS Essentials won't update
          « Reply #6 on: May 22, 2012, 04:58:03 PM »
          As i hope you have discovered the update fixes that issue....
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          " Anyone who goes to a psychiatrist should have his head examined. "

          artbuc

            Topic Starter


            Apprentice

            Re: MS Essentials won't update
            « Reply #7 on: May 22, 2012, 05:26:49 PM »
            Quote from: Computer_Commando on May 22, 2012, 04:22:10 PM
            It's your thread.
            http://www.computerhope.com/forum/index.php/topic,130879.0.html

            I was referring to the other thread started by Helpmeh. I started this thread to ask about 32 vs 64 bit.
            « Last Edit: May 22, 2012, 05:45:03 PM by artbuc »
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            artbuc

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              Apprentice

              Re: MS Essentials won't update
              « Reply #8 on: May 22, 2012, 05:33:43 PM »
              Quote from: patio on May 22, 2012, 04:58:03 PM
              As i hope you have discovered the update fixes that issue....

              I don't think it had anything to do with the update fix, although I don't know what that is. I uninstalled/reinstalled MS Essentials but it was the same version as far as I know. After doing this, I still had the yellow badge icon telling me I had updates to install. I installed the updates and the yellow badge icon came back in a couple minutes. Decided to try again. When I click on the yellow icon, I am asked if I want to install updates or do a custom install. This time I picked custom. All 3 updates where already checked and I simply hit the install button. The yellow badge icon has not come back for a few hours now.
              « Last Edit: May 22, 2012, 05:46:51 PM by artbuc »
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              artbuc

                Topic Starter


                Apprentice

                Re: MS Essentials won't update
                « Reply #9 on: May 22, 2012, 06:55:00 PM »
                Scratch everything I said - the yellow badge icon is back telling me I have updates. Yikes!
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                Allan

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                Re: MS Essentials won't update
                « Reply #10 on: May 23, 2012, 04:46:39 AM »
                It's a bug with the updates. Don't worry about it.
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                artbuc

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                  Apprentice

                  Re: MS Essentials won't update
                  « Reply #11 on: May 23, 2012, 07:56:06 AM »
                  Quote from: Allan on May 23, 2012, 04:46:39 AM
                  It's a bug with the updates. Don't worry about it.

                  Thanks - I needed that. Yellow icon is still off so looks like issue may be resolved.
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