What's a good, free, anti-malware program ?

[sherry!]

My ISP promotes Malware Bytes as being a good one, but i have a lot of trouble trying to install it ; getting answers from them, almost anything !  I hear the free programs aren't very helpful; no money involved. Surely, there's another out there that works well ?

[Allan]

MalwareBytes is the best - Super AntiSpyware is 2nd. What type of trouble are you having installing MB? It should be a simple, straightforward install.

[sherry!]

OK, Allan, I'll try to explain. I have registered, see my name when I got to the forums to post, but see a message saying I don't have permission to post. I try to contact them, didn't get an answer. I think they're tired of me writing ! Could you possibly give me a quick rundown as to how to register properly.Maybe I could take it from there. This is the only program I can't seem to get a handle on. Thanks !

[truenorth]

There is no registration required for the free version of MB. I am not absolutely certain but often (and this could be the case here). You are only allowed to register with an upgraded paid version. That is usually required to enable access to the software support service. Which is often NOT available with free versions which is why they don't reply to you. The free version should be adequate for most users and there is no limitation because you cannot register it. truenorth

[sherry!]

So, how do I get where I want to go with this program

[SuperDave]

Please download Malwarebytes Anti-Malware from here.
Double Click mbam-setup.exe to install the application.

• Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
  
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
• Please save the log to a location you will remember.
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.