I'm not a techie or even close.
Naturally, just as the other times my PC became useless--tax time, times when online term paper overdue and FINALLY got a day off to study/finsh, like today--and other similarly glorious times, my PC is useless again.
I spent all last weekend and the one before fixing SOMEthing and having to reinstall my OS last weekend after a geek wrecked my PC trying to install AV software for me (when I asked to do it myself) by remote! Of course I had to install the software myself after all, after first saving that PC.
And now, a "critical update" overnight by windows killed my access to the Net from my laptop, and the error message is what other sites say is a corrupted driver for my Realtek Network Driver(s).
I can't use this PC I'm connected to the Net with for studying, for medical reasons. If I can't get back on with my laptop, I'm in serious trouble.
I went to Dell, downloaded all onto a disc for my 1564 Inspiron Windows 7 64 bit EXACTLY as instructed, and it seemed to go okay, but the "Download Manager" that comes with it is all that shows up on the disc. I can't see any others (actual driver) files.
I tried doing the zipped and unzipped, and when I put them in my laptop disc drive, it hums and then informs me the install has failed. I saved the message, which is about dll.serve or something not being found.
I have had 3 weekends like this and am thus 3-4 weeks behind in school and don't know whether to puke, cry, or go postal. I am over the edge with this.
Please tell me what if anything I can do that isn't 16 hazardous steps.