Beware of Cleverbridge BIOS updater

[japiejo]

I wanted to give my DFI Lanparty box a second change and replaced most of the hardware. DFI went out of the Lanparty business and stopped providing firmware updates such as the appropriate BIOS updates; PHOENIX referred me to  BIOSAGENT.
I did the test and yes i did need the BIOS update,  I shelled out the nearly 30 Euros and after two days got an email that unfortunately they had mistaken my motherboard for something very similar, there was no update for me, but i could consider myself a member for one year.
I asked the full and immediate refund for their failing to deliver,  but no success so far. I will file a complaint with their chamber of commerce once i find out which city they are in in GERMANY.

STAY CLEAR.  THIS APPEARS NOT TO BE AN HONEST COMPANY, BUT AN ORDINARY RIP-OFF.

Anyway,  i got a site and a password now which gives me access to ten BIOS updates i do not need within the year. Anyone?
Cheers!
 

[truenorth]

Just a bit of advice. Don't know how your Chamber of Commerce work in your country but in Canada going to them for dissatisfaction issues with a company would be an absolute waste of time. Instead if you can find a TV station that has a customer complaint person that will investigate your complaint with the concerned retailer and intercede on your behalf that is often an effective method. Generally the last thing a company wants is bad publicity and once the media gets involved that brings them in line.truenorth

[patio]

Any site/service that asks for money for updated drivers or BIOS's is just a scam...

[japiejo]

Today, a few weeks into the argument with BIOSAGENT i got confirmation that they accept the claim and will refund. 

[patio]

They're still a ripoff...