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Author Topic: why this BLUE screen often comes on my laptop..pls help  (Read 5228 times)

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mahboobmaster

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    why this BLUE screen often comes on my laptop..pls help
    « on: July 03, 2012, 10:11:09 PM »
    some time suddenly this blue screen appears = http://i48.tinypic.com/4sb4sy.jpg

    technicle detail= Problem signature:
      Problem Event Name:   BlueScreen
      OS Version:   6.1.7600.2.0.0.256.1
      Locale ID:   1033

    Additional information about the problem:
      BCCode:   1000007e
      BCP1:   FFFFFFFFC0000005
      BCP2:   0000071409080808
      BCP3:   FFFFF88002E50658
      BCP4:   FFFFF88002E4FEB0
      OS Version:   6_1_7600
      Service Pack:   0_0
      Product:   256_1

    Files that help describe the problem:
      C:\Windows\Minidump\070412-26067-01.dmp
      C:\Users\MMA\AppData\Local\Temp\WER-55411-0.sysdata.xml

    Read our privacy statement online:
      http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
      C:\Windows\system32\en-US\erofflps.txt

    IS THIS ANY HARDWARE PROBLEM?? PLS TELL ME WHY THIS BLUE SCREEN COME ON MY LAPTOP??

    Allan

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    Re: why this BLUE screen often comes on my laptop..pls help
    « Reply #1 on: July 04, 2012, 04:29:46 AM »
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    mahboobmaster

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      Re: why this BLUE screen often comes on my laptop..pls help
      « Reply #2 on: July 04, 2012, 04:36:13 AM »
      this is the screen shot of bsod ==  http://i48.tinypic.com/4sb4sy.jpg

      Allan

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      Re: why this BLUE screen often comes on my laptop..pls help
      « Reply #3 on: July 04, 2012, 04:58:01 AM »
      Download BlueScreenView:
      http://www.nirsoft.net/utils/blue_screen_view.html
      unzip downloaded file and double click on BlueScreenView.exe to run the program.
      when scanning is done, go to EDIT - Select All
      Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
      Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

      mahboobmaster

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        Re: why this BLUE screen often comes on my laptop..pls help
        « Reply #4 on: July 04, 2012, 05:06:14 AM »
        ==================================================
        Dump File         : 070412-26067-01.dmp
        Crash Time        : 04-Jul-12 8:32:28 AM
        Bug Check String  : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
        Bug Check Code    : 0x1000007e
        Parameter 1       : ffffffff`c0000005
        Parameter 2       : 00000714`09080808
        Parameter 3       : fffff880`02e50658
        Parameter 4       : fffff880`02e4feb0
        Caused By Driver  : asmtxhci.sys
        Caused By Address : asmtxhci.sys+1edcf
        File Description  :
        Product Name      :
        Company           :
        File Version      :
        Processor         : x64
        Crash Address     :
        Stack Address 1   :
        Stack Address 2   :
        Stack Address 3   :
        Computer Name     :
        Full Path         : C:\Windows\Minidump\070412-26067-01.dmp
        Processors Count  : 4
        Major Version     : 15
        Minor Version     : 7600
        Dump File Size    : 262,144
        ==================================================

        Allan

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        Re: why this BLUE screen often comes on my laptop..pls help
        « Reply #5 on: July 04, 2012, 01:06:58 PM »
        It appears this is the first and only blue screen error you've had. For now, don't worry about it.

        mahboobmaster

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          Re: why this BLUE screen often comes on my laptop..pls help
          « Reply #6 on: July 04, 2012, 02:17:21 PM »
          sir,can i know why this screen come?

          Computer_Commando



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          Re: why this BLUE screen often comes on my laptop..pls help
          « Reply #7 on: July 04, 2012, 02:52:28 PM »
          sir,can i know why this screen come?
          asmtxhci.sys
          USB 3.0 Host Driver

          vikrant singh

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          Re: why this BLUE screen often comes on my laptop..pls help
          « Reply #8 on: July 04, 2012, 08:15:08 PM »
          hi there
          make sure u keep the drivers and windows updated!
          because this error because something goes wrong with O.S. , i mean misconfigured windows.
          cheers
          vik :D
          check this link


          SPAM link removed.
          « Last Edit: July 04, 2012, 08:23:33 PM by patio »

          Allan

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          Re: why this BLUE screen often comes on my laptop..pls help
          « Reply #9 on: July 05, 2012, 05:47:22 AM »
          Ignore the above post.