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Author Topic: Samsung laptop only boots to Vista when disc is in the drive.  (Read 6522 times)

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Saxon2012

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    Hi all,

    Here's hoping someone can help me please.

    I have a Samsung R505 laptop that was brought to me for a simple Windows reinstall, I was even supplied with the original recovery media (always a bonus). The problem I am having is that after completing the Vista installation, which runs with no errors and goes to the desktop, and then rebooting the laptop, it will not boot without the Vista disc in the DVD Drive.  I have tried several HDD's, different CD Drive, different versions of Windows (original Vista and  tried installing Win 7 and get exactly same result.), BIOS updates, swap tested RAM, nothing makes any difference, it will only boot to Windows if i leave the Vista, or other bootable disc, in the drive and ignore the 'Press any key to boot from CD' message. If the disc is ejected when the prompt is on screen, it will continue to boot normally, but will not boot if the disc is not in the drive when the laptop is 1st powered on.

    There are no options to change any relevant settings in BIOS. I have been repairing laptops for over 10 years and this is by far the biggest challenge to date.

    If anyone else out there has any other ideas i would gladly try them, having exhausted everything i can think of.

    Many thanks in advance.

    Tony

    hartbeatmr



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    Re: Samsung laptop only boots to Vista when disc is in the drive.
    « Reply #1 on: July 30, 2012, 12:27:07 PM »
    Good afternoon Saxon2012

    Go into the bios and make sure the 1st boot device is the HD and then look and see if "network / pxe" booting is enabled if it is disable the PXE booting this will not disable the network devices it just will stop it from network booting.

    Maybe the simple windows install was the reason of why you got it and there is a underlying issue that you were not made of.

    If there is an option for "booting from other devices"like e-sata. If they are there just disabling them also.

    When you are booting is there any usb / Bluetooth devices plugged in.

    Another thought is there any cards in the card reader? 

    If I can think of anything else I will let you know, Mike

     
    Statement of the day.  The IT person asked. What kind of computer do you have and the customer replied a white one why?

    Allan

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    Re: Samsung laptop only boots to Vista when disc is in the drive.
    « Reply #2 on: July 30, 2012, 12:28:11 PM »
    So you are sure the mbr is correct (you've run fixboot and fixmbr?) and hd is first device in the bios boot order (I know it shouldn't matter, but given the circumstances of this problem......)?

    patio

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    " Anyone who goes to a psychiatrist should have his head examined. "

    Saxon2012

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      Re: Samsung laptop only boots to Vista when disc is in the drive.
      « Reply #4 on: July 31, 2012, 01:50:33 PM »
      Thanks for the responses guys,

      However, none of the suggestions work. I have tried all of them before i resorted to asking for help (i hate being beat by a machine ???)

      It has had 3 different HDD's fitted, so i can rule out a physical failure there, or even mbr issues. PXE boot is disabled by default, no eSata, no 'external' devices plugged in, even removed the DVD drive so there is only 1 physical device it can boot from, still fails.

      Completely stumped and about to admit defeat  :'( :'( :'(

      Tony

      Computer_Commando



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      Re: Samsung laptop only boots to Vista when disc is in the drive.
      « Reply #5 on: July 31, 2012, 05:12:31 PM »
      Modify the Boot Configuration Data (BCD) with BCDEdit.exe or Easy BCD.
      Bootloader must be missing from HD.
      http://neosmart.net/EasyBCD/

      I suspect that you did not use the Recovery Partition & the recovery media corrupted the System Partition.  Vista & Win7 do not have a boot.ini like XP had.  They also have a System, Boot, (likely a Recovery), & Tools (maybe) Partitions.

      [year+ old attachment deleted by admin]
      « Last Edit: July 31, 2012, 05:25:26 PM by Computer_Commando »

      patio

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      Re: Samsung laptop only boots to Vista when disc is in the drive.
      « Reply #6 on: July 31, 2012, 07:15:05 PM »
      3 HDD's...probably part of the issue here...
      Remove all but the Vista HDD and run the repair i linked to above....re-boot after.
      " Anyone who goes to a psychiatrist should have his head examined. "

      Computer_Commando



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      Re: Samsung laptop only boots to Vista when disc is in the drive.
      « Reply #7 on: July 31, 2012, 07:20:21 PM »
      3 HDD's...probably part of the issue here...
      Remove all but the Vista HDD and run the repair i linked to above....re-boot after.
      It's a laptop, only 1 drive installed at a time.

      Saxon2012

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        Re: Samsung laptop only boots to Vista when disc is in the drive.
        « Reply #8 on: August 01, 2012, 04:30:23 AM »
        Commando,

        Surely using 3 different HDD'S & different recovery media will rule out any problem with the BCD and/or recovery partition? but just to test the theory, i had already used Easy BCD, made no difference.

        It's last chance saloon for this machine today, spent 4 days on it now and got nowhere. I am suspecting some kind of MB fault, just never seen anything like this before.

        and Patio, Commando is right, it's a laptop so only ever one drive fitted at any one time.


        Computer_Commando



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        Re: Samsung laptop only boots to Vista when disc is in the drive.
        « Reply #9 on: August 01, 2012, 09:30:06 AM »
        If you haven't already done so, I would flash the BIOS with the latest version; 08VA, 5 Jan, 2010
        http://www.samsung.com/uk/support/model/NP-R505-FA02UK-downloads

        If you have, then try removing or disconnecting the CD drive.

        Saxon2012

          Topic Starter


          Greenhorn

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          Re: Samsung laptop only boots to Vista when disc is in the drive.
          « Reply #10 on: August 01, 2012, 09:39:08 AM »
          Already updated BIOS to 08VA, and tried booting with DVD drive removed.

          I've decided 4 days is enough and I'm giving up on it. Have come to the conclusion that there is some wierd kind of MB fault, so am giving it back to customer.

          I'll give them the option that they can use it perfectly fine if they don't mind leaving the disc in the drive when booting.

          Thanks for all your contributions and suggestions guys, and if anyone ever comes across a similar thing and finds a solution, please let me know just so I know what it was that beat me  ???  ???

          patio

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          Re: Samsung laptop only boots to Vista when disc is in the drive.
          « Reply #11 on: August 01, 2012, 07:42:14 PM »
          You are stating that the Vista Repair Install did not work ??
          " Anyone who goes to a psychiatrist should have his head examined. "

          Saxon2012

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            Re: Samsung laptop only boots to Vista when disc is in the drive.
            « Reply #12 on: August 02, 2012, 02:57:54 AM »
            Yes I am, Vista Install repair failed, as did Win 7 when i installed that.

            mikef666666



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              Re: Samsung laptop only boots to Vista when disc is in the drive.
              « Reply #13 on: September 02, 2012, 07:11:26 AM »
              Hi Mate,

              Did you manage to get this problem sorted ?

              Cheers Mike.