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Author Topic: Windows Registry Deletes Keys on Restart  (Read 3258 times)

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EchoSRP

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    Windows Registry Deletes Keys on Restart
    « on: August 31, 2012, 03:18:31 AM »
    OS: Windows 7 x64 Home Premium SP 1

    I recently got hit by a drive-by download of some sort of malware that really screwed up a lot of things in my computer.

    Here are the details:

    Initial registry keys deleted from HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services - bfe, bits, mpssvc, sharedaccess, wscsvc, wuauserv

    I managed to run a few malware scanners, but only the first one I ran detected the malware as a trojan and deleted it. I don't remember which one detected it because I downloaded a bunch of different scanners and ran them all (not at the same time). I'm pretty sure some of what I tried were Malwarebytes and microsoft malicious software removal tool.

    I then ran the sfc /scannow from cmd. It said a few files that it found were corrupted and that it fixed them.

    I also replaced each of the registry keys listed above with clean ones found from a computer with the exact same OS, and then I fixed permissions for each of the keys that required it by adding NT SERVICE/mpssvc (if I remember that string of characters correctly) and Everyone and setting full control for both. Then I ran some batch files to re-register dll's such as:

    regsvr32 wuapi.dll
    regsvr32 wuaueng.dll
    regsvr32 wups.dll
    regsvr32 wups2.dll
    regsvr32 wuwebv.dll
    regsvr32 wucltux.dll

    (There were others but i don't remember at the moment)

    Windows Update isn't even listed in the services listing until I run this command after every time I restart the computer:

    regsvr32 wuaueng.dll

    or else it just tells me that the service isn't running when I try to use Windows Update.

    Although, my only other evident problem now is that the BITS registry key is auto-deleted when I restart the computer. The other keys I replaced remain, but I can't use Windows Update without this BITS key, as I get error code 80246008 when attempting to download new updates. I continue to receive the same error even after re-adding the BITS key to the registry, but I think the system needs to be restarted for the change in registry to actually take effect? So it ends up being a looping problem. Restart to have changes take effect, but delete the key that's supposed to be making the changes...*censored*?

    Everything I did in attempt to fix this problem was under instruction of websites I searched for solutions for about 9 hours straight. I can't find anything to solve these last remaining problems. Any help that doesn't involve a restore/recover is much appreciated! Really, I don't have any restore points and a recover would take days of tweaking all the settings of the numerous programs I'd have to get back onto my computer...

    Allan

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    Re: Windows Registry Deletes Keys on Restart
    « Reply #1 on: August 31, 2012, 05:45:46 AM »
    Please follow the instructions in the following link and post your logs in the thread you create (NOT in this thread):
    http://www.computerhope.com/forum/index.php/topic,46313.0.html