premature restart

[bluedog1245]

 ..problem..computer goes into restart mode when ever your try to play the sims game.

system windows 98, ram 256, cpu 750mhz, graphic ATI 100 vdm,  the hard drive 60gb, cdrom and audio cards are all new.  The drivers are all up to date.  There is no heat issue or memory...system more than meets spec required for Sims game.  The game install fine and it is the only game that will not run..Check EA site to see if anyone else had similar problems..negative...same with windows site for issue with win 98...nothing there..have run all sorts of diagnostics but have not been able to find and issue that with cause the premature restarts...the game start to load them the it goes into restart and scandisk starts indicating illegal shutdown...this is a tough one!  Any ideas  tks

[dl65]

bluedog1245.... Well it sounds like there's nothing wrong with your pc ....... the issue is with the game or possibly you vid card or graphic setup .


dl65  

[Hopester Doofus]

I speak from experience here. Take a good look at your video card and make sure it's firmly seated. If there's wiggle room, that could be your problem.

[Fed]

Test your ram.
Use either or both programs.
http://www.memtest.org/
http://oca.microsoft.com/en/windiag.asp
Have a floppy ready, download the file to your computer, double click & let it install to the floppy, boot your computer to the floppy & let it rip.  

[bluedog1245]

Good suggestion...however if it was effecting most or all of the software this could be the problem.  However, since it is only effecting a couple of games it has to be something in common with only those two and how they run...I was thinking that it could be because norton system works runs all the time monitoring the computer it could be the problem...will try turning it off and see if the programs run....another possiblility is to disable the autorestart mode in the config file....what do you think?

[Flame]

I just want to confirm that your video card has 100 MB of RAM on it... Correct? Also, were you ever able to play this game? Direct X up to date? Windows Updates in check?

[glb]Flame[/glb]

[Fed]

I think both your ideas are very good.
Do things one at a time, testing the game between changes.

[RudgeWorks]

for what its worth....

my daughter uses Sims, and the pc ALWAYS crashes during the session AFTER shes used it.

No idea why!

T

[Raptor]

Make certain the drivers are properly installed.

What are the system temperatures at the time of the crash?

[bluedog1245]

thanks for the replies, sorry have taken so long to go back to you all....The ATI rage card has 100 mb vram and there is no heat problem,,,,I have removed the game from the computer and have not reinstalled it yet...maybe this weekend...One thing that has occurred to me is that I have Norton system works running on the computer I am going to disable it and see if that could be the problem...it always run the back ground and could be causing the computer recycle the start..Thanks again if you have any more suggestion pls let me know.

[Fed]

If you resolve it please let us know.

[patio]

System Works does indeed gobble up some resources...

patio.