Cannot connect to wired internet

[lindsayb]

Hi all,

I have a brand new Dell laptop that cannot connect to a wired internet connection. It was working for two days previous and this morning for no apparent reason it stopped working. I have tried it with other wired connection to no avail. I troubleshooted and it came up as that my adapters were not working properly. After conversations and tests using the computerhope online chat we had established that the adapters were working fine. I checked the dell website and it said there that my recent installation of MacAfee might cause loss of connectivity. I uninstalled MacAfee but it has made no change. Can anybody help me ?
I cannot contact Dell support until tomorrow as they are not open at weekends 

Regards,
 
Lindsay Burns

[luck of the irish]

Hello,
 Have you tried resetting your network settings?

To Reset network Settings
Go to command prompt, to get to command prompt go the start menu --> accessories --> command prompt

once there do the following commands pressing the enter key after each one.
 
ipconfig /flushdns
ipconfig /registerdns
ipconfig /release
ipconfig /renew
Restart the computer
type into command prompt the following pressing the enter key after each one:
netsh int ip reset reset.log
netsh winsock reset catalog