Problem 1: I inherited a Dell D520 Latitude running on Windows XP with Starter Pack 3. Windows Media Player will not work; the error message says I'm not online. The problem is that I am and I know for a fact that I am because of what I have to go through to get it online (problem 2). In order to get online, I have to click Start, Run, enter "%SystemRoot%\system32\services.msc /s", OK, Wired AutoConfig, Starter Type: Automatic, Start, OK. Then I click Start again, Run, enter "ncpa.cpl", OK, Wireless Area Connection, Change settings of this connection, Wireless Networks, Use Windows to reconfigure... and OK. Please don't let that sequence confuse you into thinking I know the first thing about computers; that is just something I learned out of necessity. How do I a) get Windows Media Player to recognize a pre-established, existing internet connection and b) get my system to remember and automatically connect to my modem? If it helps, I use a mobile hot spot from Clear and I am NOT required to enter the password again. Thanks to anyone who can provide any assistance and know that I envy your mad computin' skillz! LOL