Help urgently needed after system restore

[starlight50]

I upgraded to internet explorer 8. My computer started to freeze so I got the idea to do a system restore to a time before upgrade. Oh my I now have big problems. I cannot open IE, its as if it has been wiped from my computer. I can open firefox. Please someone help me.

[Allan]

First of all, IE is still there - it's integrated with the OS. Second, is that the only problem -- IE? And last, instead of system restore why didn't you just uninstall IE 8?

[starlight50]

Thank you for replying. How do I get into OS? Another problem in when I click on my yahoo icon on my desktop the first word ( open) is missing. And yes indeed why didnt I just uninstall IE8 because I'm stupid. Oh can you help me please.

[Allan]

Look in C:\Program Files\Internet Explorer and double-click on iexplore.exe. Does it work?

[starlight50]

Hi Allan,
I already did that but it wont open from there either

[Allan]

Okay. I suggest you either run sfc /scannow or do a repair install.

If you choose the latter, here's how:
Boot to the XP CD and choose the SECOND repair option, allowing XP to install on top of itself. After completion you'll need to go to Windows Update and download & install all updates (except for hardware & driver related updates, which should never be downloaded from Windows Update - only from the OEM websites). Here is a clear tutorial on how to perform a repair install: http://www.geekstogo.com/forum/topic/138-how-to-repair-windows-xp/

[starlight50]

OH my Allen, I dont have a CD for xp. It all sounds very serious but I will indeed give all a try

[Allan]

No, it's really not serious. But it sounds as though something is corrupt and a repair install will, hopefully, get everything back to normal. Done properly, all programs and settings will remain intact.

[starlight50]

Allan I have been reading through geekstogo. I dont have a CD for my windows xp. I guess I cant try what they say, so what else can I do

[Allan]

Well, at some point you'll almost certainly need one, but let's keep trying some things.

EXACTLY what happens when you try to open IE? Also, please do a search on your system for iexplore.exe. Do you see it anywhere other than the location we have already tries?

[starlight50]

Hi Allan,
Im back. I had a good look around. This is what I found.

I see it in all programs, I right click on properties.

I see it in System Information under Software Enviroment - running tasks - iexplore.exe
                                    also           under Internet Settings

I hope this helps
                                                   

[Allan]

I really don't understand your last post, but okay.

It sounds as though IE us running but you can't see it. Open task manager. Look on the properties tab. Does it show iexplore.exe? If so, right-click on it and END TASK. Now go to START - RUN and type: iexplore -extoff
Press ENTER. What happens?

[starlight50]

Allan,
I n task manager I can click on processes. I can see iexploreexe, when I right click it says end process. Will I do this?

[Allan]

yes

[starlight50]

I did all that and A notice comes on my screen saying, Windows cannot find file