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Author Topic: Help with Zeroaccess, ransomware objects and PUP's  (Read 3741 times)

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NeedHelp5

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows XP
    Help with Zeroaccess, ransomware objects and PUP's
    « on: November 06, 2012, 05:11:21 AM »
    Hello,

    I really need help.  I had a virus that has been removed, but I was told I still have leftover Zeroaccess, ransomware objects and PUP's. 

    I did get some help removing the virus, but I made a mistake of running the adwcleaner from download folder instead of desktop and afterwards I was abandoned. :(

    I'm really afraid to go to any banking sites, etc. because I am afraid that my info may get stolen...Will someone be able to help me, since I've ran it from the download folder?   

    Please help....

    OS is Windows 7 64bit


    « Last Edit: November 06, 2012, 05:26:28 AM by NeedHelp5 »

    Dr Jay

    • Malware Removal Specialist


    • Specialist
    • Moderator emeritus
    • Thanked: 119
    • Experience: Guru
    • OS: Windows 10
    Re: Help with Zeroaccess, ransomware objects and PUP's
    « Reply #1 on: November 06, 2012, 11:38:08 AM »
    Hi there. Welcome :)

    Follow instructions here and post logs please: http://www.computerhope.com/forum/index.php/topic,46313.0.html
    ~Dr Jay