first i turned off computer, unpluged it , then i removed fan & metal square with slots on it, this is where the dust was. Then like a dummy I remover the chip, I thought i might be able to up grade it so i removed it to get the information off of it. Put the chip back in lowered the locking bar, replaced fan & metal thing. plugged back up the computer, pressed the power button, fan on chip has power and is running, but hard drive is not kicking in. I get a slight humming sound, but no hard drive activity.