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Author Topic: Virus Was "Removed" but Still seems to be around  (Read 13586 times)

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SuperDave

  • Malware Removal Specialist
  • Moderator


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  • Experience: Expert
  • OS: Windows 10
Re: Virus Was "Removed" but Still seems to be around
« Reply #15 on: December 05, 2012, 01:26:37 PM »
Quote
was also having a problem where the 1/3rd top of my screen would go really light and the mouse pointer would slow if you went up in that area but it keeps coming and going. any ideas?
That sounds like a monitor or video card problem. Can you borrow a monitor from someone to try to isolate the problem. If another monitor works then it could be your video card.

Download this program and run it Uninstall ComboFix .It will remove ComboFix for you

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To set a new Restore Point.

Click Start button , click Control Panel, click System and Maintenance, and then clicking System. In the left pane, click System Protection.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation. To turn off System Protection for a hard disk, clear the check box next to the disk, and then click OK. Reboot to Normal Mode.
Click the Start button , click Control Panel, click System and Maintenance, and then click System.
In the left pane, click System Protection.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To turn on System Protection for a hard disk, select the check box next to the disk, and then click OK.
This will give you a new, clean Restore Point.
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Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
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Go to Microsoft Windows Update and get all critical updates.

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I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!
Windows 8 and Windows 10 dual boot with two SSD's

TheRift

    Topic Starter


    Rookie

    Re: Virus Was "Removed" but Still seems to be around
    « Reply #16 on: December 08, 2012, 07:19:47 PM »
    i got a new monitor so that problem is gone. however I am still getting redirected to other websites....thought this was gone but it still seems to be there

    SuperDave

    • Malware Removal Specialist
    • Moderator


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    • Thanked: 1020
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    • OS: Windows 10
    Re: Virus Was "Removed" but Still seems to be around
    « Reply #17 on: December 09, 2012, 07:09:48 PM »
    Re-run MBAM:

    Code:
    Please re-open Malwarebytes, click the Update tab, and click Check for Updates. Then, click the Scanner tab, select Perform Quick Scan, and press Scan. Remove selected, and post the log in your next reply..

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    Also, please run adwCleaner again and post the log.
    Windows 8 and Windows 10 dual boot with two SSD's

    TheRift

      Topic Starter


      Rookie

      Re: Virus Was "Removed" but Still seems to be around
      « Reply #18 on: December 14, 2012, 02:52:00 PM »
      been away....I'll run those programs and post the logs tonight. I called best buy and bitched to them about it and they acted clueless

      TheRift

        Topic Starter


        Rookie

        Re: Virus Was "Removed" but Still seems to be around
        « Reply #19 on: December 14, 2012, 04:27:29 PM »
        Malwarebytes' Anti-Malware 1.46
        www.malwarebytes.org

        Database version: 912121411

        Windows 6.1.7601 Service Pack 1
        Internet Explorer 9.0.8112.16421

        12/14/2012 6:38:17 PM
        mbam-log-2012-12-14 (18-38-17).txt

        Scan type: Full scan (C:\|)
        Objects scanned: 553631
        Time elapsed: 1 hour(s), 40 minute(s), 8 second(s)

        Memory Processes Infected: 0
        Memory Modules Infected: 0
        Registry Keys Infected: 0
        Registry Values Infected: 0
        Registry Data Items Infected: 0
        Folders Infected: 0
        Files Infected: 0

        Memory Processes Infected:
        (No malicious items detected)

        Memory Modules Infected:
        (No malicious items detected)

        Registry Keys Infected:
        (No malicious items detected)

        Registry Values Infected:
        (No malicious items detected)

        Registry Data Items Infected:
        (No malicious items detected)

        Folders Infected:
        (No malicious items detected)

        Files Infected:
        (No malicious items detected)