P. C Power Speed: fake? Malware? did homework; logs below

[DennisT]

Well, here goes:  This is my wife's computer.  She does not use it much; has poor health; uses her iPhone mostly.  Older sons and granddaughter use this computer at times.  If wife sees >anything< unusual, she calls me in.  She does now complain of this desktop being slow.  Computer info is:
MS XP svc. Pk 3
Pentium 3.00Ghz
1Gb RAM
AVE 2011 - kept up to date
IE 7
Malwarebytes run yesterday when I began this.

Two days ago she came in and asked me to look at a double window that had popped up.  It was, "P C Power Speed," saying it had found a zillion problems and did we want to click the box for PCPS to fix it or, "continue," to receiving problems.  (Ha - that last part is a red flag to me)

I had to do a hard shutdown to get rid of the windows.  I went to my computer and did search for P C Power Speed and it appers it, "can," be a fake version of some poorly-rated software.  Some info to get rid of it, but admission of it's being stubborn.  I see on this computer it is listed proudly when I pull up, "all programs," and has a nice white, "PC," letters-in-black background icon on the desktop.  Reference to, "computer optimizer,"  I have NOT clicked on it's icon or brought up it's window on this computer. 

I immediately came here, read, "do this first," etc., and ran CClearner, AdwCleaner,Malwarebytes, (again) and DDS.  Logs are pasted below, (sorry, they are long).   

I did see under, "all programs," within the P C Power Speed line, an, "uninstall," option, but did not click on it. 

Here are logs, tips appreciated:

# AdwCleaner v2.009 - Logfile created 11/29/2012 at 10:28:02
# Updated 24/11/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : User - RCI-E295BA48E47
# Boot Mode : Normal
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner.exe
# Option [Search]


***** [Services] *****

Found : 24x7HelpSvc

***** [Files / Folders] *****

File Found : C:\Documents and Settings\All Users\Desktop\24x7 Help.lnk
File Found : C:\Documents and Settings\All Users\Desktop\RebateGiant.com.url
File Found : C:\Documents and Settings\All Users\Desktop\RebateInformer.lnk
Folder Found : C:\Documents and Settings\All Users\Start Menu\Programs\24x7 Help
Folder Found : C:\Documents and Settings\All Users\Start Menu\Programs\AppGraffiti
Folder Found : C:\Documents and Settings\All Users\Start Menu\Programs\Inbox Toolbar
Folder Found : C:\Documents and Settings\All Users\Start Menu\Programs\RebateInformer
Folder Found : C:\Documents and Settings\User\Application Data\24x7 Help
Folder Found : C:\Documents and Settings\User\Application Data\AppGraffiti
Folder Found : C:\Documents and Settings\User\Application Data\Inbox Toolbar
Folder Found : C:\Documents and Settings\User\Application Data\RebateInformer
Folder Found : C:\Program Files\AppGraffiti
Folder Found : C:\Program Files\Inbox Toolbar
Folder Found : C:\Program Files\Inbox.com
Folder Found : C:\Program Files\RebateInformer

***** [Registry] *****

Key Found : HKCU\Software\24x7HELP
Key Found : HKCU\Software\AppGraffiti
Key Found : HKCU\Software\CToolbar
Key Found : HKCU\Software\Inbox Toolbar
Key Found : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Search
Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
Key Found : HKLM\Software\24x7HELP
Key Found : HKLM\Software\AppGraffiti
Key Found : HKLM\SOFTWARE\Classes\AppGraffiti.AppGraffitiJS
Key Found : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{183643C8-EE67-4574-9A38-927852E34163}
Key Found : HKLM\SOFTWARE\Classes\CShared.TB4Client
Key Found : HKLM\SOFTWARE\Classes\CShared.TB4Script
Key Found : HKLM\SOFTWARE\Classes\CShared.TB4Server
Key Found : HKLM\SOFTWARE\Classes\CShared.TB4Server2
Key Found : HKLM\SOFTWARE\Classes\Inbox.AppServer
Key Found : HKLM\SOFTWARE\Classes\Inbox.IBX404
Key Found : HKLM\SOFTWARE\Classes\Inbox.JSServer
Key Found : HKLM\SOFTWARE\Classes\Inbox.Toolbar
Key Found : HKLM\SOFTWARE\Classes\Interface\{01C78433-6FDF-4E5A-A82D-B535C32E03DF}
Key Found : HKLM\SOFTWARE\Classes\Interface\{022C9F90-2E96-47D6-A971-107650154563}
Key Found : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox
Key Found : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo
Key Found : HKLM\SOFTWARE\Classes\RebateI.Rebate Informer BHO
Key Found : HKLM\SOFTWARE\Classes\RebateI.RebateInformImageGen
Key Found : HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj
Key Found : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Found : HKLM\Software\CToolbar
Key Found : HKLM\Software\Inbox Toolbar
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4EF645BD-65B0-4F98-AD56-D0437B7045F6}_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}_is1
Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1
Value Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [RebateInformer]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [24x7HELP]
Value Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [InboxToolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v7.0.5730.13

[HKCU\Software\Microsoft\Internet Explorer\Main - Start Page] = hxxp://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^9N^xdm003^S01918^us&ptb=EAFC9AFE-5313-4197-8D0D-BFA6C91D27AE&si=CPr46IPqvLECFaMaQgodShwABg
[HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://www2.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language

*************************

AdwCleaner[R1].txt - [4469 octets] - [29/11/2012 10:28:02]

########## EOF - C:\AdwCleaner[R1].txt - [4529 octets] ##########


Malwarebytes result (had already run yesterday)
Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.28.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
User :: RCI-E295BA48E47 [administrator]

11/29/2012 10:31:42 AM
mbam-log-2012-11-29 (10-39-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 197375
Time elapsed: 5 minute(s), 7 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 1
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.MyWebsearch) -> Bad: (http://home.mywebsearch.com/index.jhtml?n=77DE8857&p2=^9N^xdm003^S01918^us&ptb=EAFC9AFE-5313-4197-8D0D-BFA6C91D27AE&si=CPr46IPqvLECFaMaQgodShwABg) Good: (http://www.google.com) -> No action taken.

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)


DDS

DDS (Ver_2012-11-20.01) - NTFS_x86
Internet Explorer: 7.0.6000.17114
Run by User at 10:52:57 on 2012-11-29
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1023.212 [GMT -8:00]
.
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ================
.
\??\C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\ASUSTeK\ASUSDVD\PDVDServ.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Inbox Toolbar\Inbox.exe
C:\Program Files\24x7Help\App24x7Help.exe
C:\Program Files\PCPowerSpeed\PCPowerTray.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\REBATE~1\REBATE~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\24x7Help\App24x7Hook.exe
C:\Program Files\24x7Help\App24x7Svc.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
\??\C:\PROGRA~1\AVG\AVG10\avgrsx.exe
\??\C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Program Files\MSN Toolbar\Platform\4.0.0357.1\mswinext.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SCServer\SCServer.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\WINDOWS\system32\wbem\wmiprvse.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\system32\svchost.exe -k HPService
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\svchost.exe -k imgsvc
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com
uSearch Bar = hxxp://www2.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language
uURLSearchHooks: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - c:\program files\inbox toolbar\Inbox.dll
uURLSearchHooks: <No Name>: {b3b5c47e-61f7-4d81-af06-461fc86686ce} -
BHO: Yahoo! Toolbar Helper: {02478D38-C3F9-4EFB-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - c:\program files\avg\avg10\avgssie.dll
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: AppGraffiti: {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - c:\program files\appgraffiti\AppGraffiti.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: <No Name>: {CCB69577-088B-4004-9ED8-FF5BCC83A039} - c:\program files\rebateinformer\RebateI.dll
BHO: MSN Toolbar BHO: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn toolbar\platform\4.0.0357.1\npwinext.dll
BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - c:\program files\inbox toolbar\Inbox.dll
BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - c:\program files\inbox toolbar\Inbox.dll
TB: My Scrap Nook: {FE6F06FB-0FC0-4499-828F-EE48088F504F} -
TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
TB: MSN Toolbar: {8dcb7100-df86-4384-8842-8fa844297b3f} - c:\program files\msn toolbar\platform\4.0.0357.1\npwinext.dll
TB: My Scrap Nook: {fe6f06fb-0fc0-4499-828f-ee48088f504f} -
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - c:\program files\inbox toolbar\Inbox.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - c:\program files\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RebateInformer] c:\progra~1\rebate~1\REBATE~1.EXE /STARTUP
mRun: [High Definition Audio Property Page Shortcut] HDAShCut.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [RemoteControl] "c:\program files\asustek\asusdvd\PDVDServ.exe"
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [MSN Toolbar] "c:\program files\msn toolbar\platform\4.0.0357.1\mswinext.exe"
mRun: [Microsoft Default Manager] "c:\program files\microsoft\search enhancement pack\default manager\DefMgr.exe" -resume
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"
mRun: [AppleSyncNotifier] c:\program files\common files\apple\mobile device support\AppleSyncNotifier.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [InboxToolbar] "c:\program files\inbox toolbar\Inbox.exe" /STARTUP
mRun: [24x7HELP] "c:\program files\24x7help\App24x7Help.exe" /STARTUP
mRun: [PCPowerSpeed] "c:\program files\pcpowerspeed\PCPowerTray.exe" /startup
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\nkbmon~1.lnk - c:\program files\nikon\pictureproject\NkbMonitor.exe
uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
mPolicies-Windows\System: Allow-LogonScript-NetbiosDisabled = dword:1
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: &Search - http://tbedits.myscrapnook.com/one-toolbaredits/menusearch.jhtml?s=200781283&p2=^9N^xdm003^S01918^us&si=CPr46IPqvLECFaMaQgodShwABg&a=EAFC9AFE-5313-4197-8D0D-BFA6C91D27AE&n=2012072813&cv=1
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503}
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3E68E405-C6DE-49FF-83AE-41EE9F4C36CE} - hxxp://office.microsoft.com/officeupdate/content/opuc3.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
TCP: NameServer = 192.168.2.1
TCP: Interfaces\{26874646-4D6E-432E-A954-A0DE591018D9} : DHCPNameServer = 192.168.2.1
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - c:\program files\inbox toolbar\Inbox.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: rebinfo - {AF808758-C780-404C-A4EE-4526323FD9B6} - c:\program files\rebateinformer\RebateI.dll
Notify: AtiExtEvent - Ati2evxx.dll
SecurityProviders: SecurityProviders = msapsspc.dll, schannel.dll, digest.dll, msnsspc.dll, digiwet.dll
LSA: Notification Packages =  scecli mfidbdv.dll
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-9 297168]
R2 24x7HelpSvc;24x7HelpService;c:\program files\24x7help\App24x7Svc.exe [2012-7-28 394392]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2012-1-31 7391072]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]
.
=============== Created Last 30 ================
.
2012-11-29 17:54:53   --------   d-----w-   c:\program files\CCleaner
.
==================== Find3M  ====================
.
2012-10-22 08:37:31   1866368   ----a-w-   c:\windows\system32\win32k.sys
2012-10-02 18:04:21   58368   ----a-w-   c:\windows\system32\synceng.dll
2012-09-30 03:54:26   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
.
============= FINISH: 10:58:39.62 ===============

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 10/9/2006 3:45:32 PM
System Uptime: 11/29/2012 9:29:36 AM (1 hours ago)
.
Motherboard: http://www.abit.com.tw/ |  | IL8 (Intel LakePort-ICH7)
Processor:               Intel(R) Pentium(R) D CPU 3.00GHz | Socket 775 | 3056/204mhz
.
==== Disk Partitions =========================
.
A: is Removable
C: is FIXED (NTFS) - 149 GiB total, 127.481 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
Class GUID: {4D36E971-E325-11CE-BFC1-08002BE10318}
Description: Photosmart Prem C310 series
Device ID: ROOT\MULTIFUNCTION\0000
Manufacturer: HP
Name: Photosmart Prem C310 series
PNP Device ID: ROOT\MULTIFUNCTION\0000
Service:
.
==== System Restore Points ===================
.
RP1336: 9/8/2012 1:00:43 PM - before downloading spybot search & destroy and doing scan
RP1337: 9/8/2012 11:32:17 PM - Software Distribution Service 3.0
RP1338: 10/1/2012 11:41:13 PM - Software Distribution Service 3.0
RP1339: 11/12/2012 2:13:27 PM - System Checkpoint
RP1340: 11/12/2012 11:11:44 PM - Software Distribution Service 3.0
RP1341: 11/27/2012 12:48:15 PM - System Checkpoint
RP1342: 11/27/2012 10:20:26 PM - Software Distribution Service 3.0
RP1343: 11/28/2012 2:10:12 PM - Software Distribution Service 3.0
.
==== Installed Programs ======================
.
24x7 Help
32 Bit HP CIO Components Installer
Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player 11 ActiveX
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AppGraffiti
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ASUSDVD
ATI Display Driver
AVG 2011
Bonjour
BufferChm
C310
CCleaner
Coupon Printer for Windows
Destinations
DeviceDiscovery
GPBaseService2
High Definition Audio Driver Package - KB888111
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Media Format SDK (KB902344)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB2570791)
Hotfix for Windows XP (KB2633952)
Hotfix for Windows XP (KB2756822)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Customer Participation Program 14.0
HP Imaging Device Functions 14.0
HP Photo Creations
HP Photosmart Prem C310 All-In-One Driver Software 14.0 Rel. 7
HP Smart Web Printing 4.60
HP Solution Center 14.0
HP Update
HPAppStudio
HPProductAssistant
HPSSupply
Inbox Toolbar
iTunes
LightScribe  1.4.39.1
Malwarebytes Anti-Malware version 1.65.1.1000
MarketResearch
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2656370)
Microsoft .NET Framework 1.1 Security Update (KB2698023)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Default Manager
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office File Validation Add-In
Microsoft Office Standard Edition 2003
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
MobileMe Control Panel
Motorola SM56 Speakerphone Modem
MSN Toolbar
MSN Toolbar Platform
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Nero Suite
Network
Nikon Message Center
PC Power Speed 1.0.0.27
PictureProject
PictureProject In Touch Downloader 1.0
PS_AIO_07_C310_SW_Min
QuickTime
QuickTransfer
REALTEK Gigabit and Fast Ethernet NIC Driver
Realtek High Definition Audio Driver
RebateInformer
Safari
Scan
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows Internet Explorer 7 (KB2530548)
Security Update for Windows Internet Explorer 7 (KB2544521)
Security Update for Windows Internet Explorer 7 (KB2559049)
Security Update for Windows Internet Explorer 7 (KB2586448)
Security Update for Windows Internet Explorer 7 (KB2618444)
Security Update for Windows Internet Explorer 7 (KB2647516)
Security Update for Windows Internet Explorer 7 (KB2675157)
Security Update for Windows Internet Explorer 7 (KB2699988)
Security Update for Windows Internet Explorer 7 (KB2722913)
Security Update for Windows Internet Explorer 7 (KB2744842)
Security Update for Windows Internet Explorer 7 (KB982381)
Security Update for Windows Media Encoder (KB2447961)
Security Update for Windows Media Encoder (KB954156)
Security Update for Windows Media Encoder (KB979332)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2183461)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360131)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2393802)
Security Update for Windows XP (KB2412687)
Security Update for Windows XP (KB2416400)
Security Update for Windows XP (KB2419632)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB2476490)
Security Update for Windows XP (KB2476687)
Security Update for Windows XP (KB2478960)
Security Update for Windows XP (KB2478971)
Security Update for Windows XP (KB2479628)
Security Update for Windows XP (KB2479943)
Security Update for Windows XP (KB2481109)
Security Update for Windows XP (KB2482017)
Security Update for Windows XP (KB2483185)
Security Update for Windows XP (KB2485376)
Security Update for Windows XP (KB2485663)
Security Update for Windows XP (KB2497640)
Security Update for Windows XP (KB2503658)
Security Update for Windows XP (KB2503665)
Security Update for Windows XP (KB2506212)
Security Update for Windows XP (KB2506223)
Security Update for Windows XP (KB2507618)
Security Update for Windows XP (KB2507938)
Security Update for Windows XP (KB2508272)
Security Update for Windows XP (KB2508429)
Security Update for Windows XP (KB2509553)
Security Update for Windows XP (KB2510581)
Security Update for Windows XP (KB2511455)
Security Update for Windows XP (KB2524375)
Security Update for Windows XP (KB2530548)
Security Update for Windows XP (KB2535512)
Security Update for Windows XP (KB2536276-v2)
Security Update for Windows XP (KB2536276)
Security Update for Windows XP (KB2544521)
Security Update for Windows XP (KB2544893-v2)
Security Update for Windows XP (KB2544893)
Security Update for Windows XP (KB2555917)
Security Update for Windows XP (KB2562937)
Security Update for Windows XP (KB2566454)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2567680)
Security Update for Windows XP (KB2570222)
Security Update for Windows XP (KB2570947)
Security Update for Windows XP (KB2584146)
Security Update for Windows XP (KB2585542)
Security Update for Windows XP (KB2592799)
Security Update for Windows XP (KB2598479)
Security Update for Windows XP (KB2603381)
Security Update for Windows XP (KB2618451)
Security Update for Windows XP (KB2619339)
Security Update for Windows XP (KB2620712)
Security Update for Windows XP (KB2621440)
Security Update for Windows XP (KB2624667)
Security Update for Windows XP (KB2631813)
Security Update for Windows XP (KB2633171)
Security Update for Windows XP (KB2639417)
Security Update for Windows XP (KB2641653)
Security Update for Windows XP (KB2646524)
Security Update for Windows XP (KB2647518)
Security Update for Windows XP (KB2653956)
Security Update for Windows XP (KB2655992)
Security Update for Windows XP (KB2659262)
Security Update for Windows XP (KB2660465)
Security Update for Windows XP (KB2661637)
Security Update for Windows XP (KB2676562)
Security Update for Windows XP (KB2685939)
Security Update for Windows XP (KB2686509)
Security Update for Windows XP (KB2691442)
Security Update for Windows XP (KB2695962)
Security Update for Windows XP (KB2698365)
Security Update for Windows XP (KB2705219)
Security Update for Windows XP (KB2707511)
Security Update for Windows XP (KB2712808)
Security Update for Windows XP (KB2718523)
Security Update for Windows XP (KB2719985)
Security Update for Windows XP (KB2723135)
Security Update for Windows XP (KB2724197)
Security Update for Windows XP (KB2727528)
Security Update for Windows XP (KB2731847)
Security Update for Windows XP (KB2761226)
Security Update for Windows XP (KB913433)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950759)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953838)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956390)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958215)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960714)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB963027)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969897)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982381)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Shop for HP Supplies
SmartWebPrinting
SolutionCenter
Status
Toolbox
TrayApp
Ulead DVD MovieFactory 4.0 SE
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB2541763)
Update for Windows XP (KB2616676-v2)
Update for Windows XP (KB2641690)
Update for Windows XP (KB2661254-v2)
Update for Windows XP (KB2718704)
Update for Windows XP (KB2736233)
Update for Windows XP (KB2749655)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971029)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VoiceOver Kit
WebFldrs XP
WebReg
Windows Genuine Advantage Notifications (KB905474)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Internet Explorer 7
Windows Live ID Sign-in Assistant
Windows Media Encoder 9 Series
Windows Media Format Runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 10
Windows XP Service Pack 3
Yahoo! Toolbar
.
==== End Of File =========

[SuperDave]

Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Remove the Adware:

• Please close all open programs and internet browsers.
• Double click on adwcleaner.exe to run the tool.
  
• Click on Delete.
  
• Confirm each time with OK
  
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile in your reply.
• You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
  

************************************************
Please run MBAM again and, this time, clean the infections.

Download Security Check by screen317 from one of the following links and save it to your desktop.

Link 1
Link 2

* Double-click Security Check.bat
* Follow the on-screen instructions inside of the black box.
* A Notepad document should open automatically called checkup.txt
* Post the contents of that document in your next reply.

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.
*********************************************
Download Combofix from any of the links below, and save it to your DESKTOP. 

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

[DennisT]

Thank you, Dave.
What is the, "MBAM," you wish me to re-run?

Meanwhile, I'll head back to re-run AdwCleaner and do the deletes, saving resulting file.

Dennis

[DennisT]

Dave:
First, I figured out what MBAM means...MalWarebytes.  Yes, I will re-run and clean the infections.
Second, pasted below is the result after doing the deletions within AdwCleaner.

AdwCleaner report after deleting

# AdwCleaner v2.009 - Logfile created 11/29/2012 at 11:47:28
# Updated 24/11/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : User - RCI-E295BA48E47
# Boot Mode : Normal
# Running from : C:\Documents and Settings\User\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****

Stopped & Deleted : 24x7HelpSvc

***** [Files / Folders] *****

File Deleted : C:\Documents and Settings\All Users\Desktop\24x7 Help.lnk
File Deleted : C:\Documents and Settings\All Users\Desktop\RebateGiant.com.url
File Deleted : C:\Documents and Settings\All Users\Desktop\RebateInformer.lnk
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\24x7 Help
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\AppGraffiti
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\Inbox Toolbar
Folder Deleted : C:\Documents and Settings\All Users\Start Menu\Programs\RebateInformer
Folder Deleted : C:\Documents and Settings\User\Application Data\24x7 Help
Folder Deleted : C:\Documents and Settings\User\Application Data\AppGraffiti
Folder Deleted : C:\Documents and Settings\User\Application Data\Inbox Toolbar
Folder Deleted : C:\Documents and Settings\User\Application Data\RebateInformer
Folder Deleted : C:\Program Files\AppGraffiti
Folder Deleted : C:\Program Files\Inbox Toolbar
Folder Deleted : C:\Program Files\Inbox.com
Folder Deleted : C:\Program Files\RebateInformer

***** [Registry] *****

Key Deleted : HKCU\Software\24x7HELP
Key Deleted : HKCU\Software\AppGraffiti
Key Deleted : HKCU\Software\CToolbar
Key Deleted : HKCU\Software\Inbox Toolbar
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\MenuExt\&Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKLM\Software\24x7HELP
Key Deleted : HKLM\Software\AppGraffiti
Key Deleted : HKLM\SOFTWARE\Classes\AppGraffiti.AppGraffitiJS
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{042DA63B-0933-403D-9395-B49307691690}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{183643C8-EE67-4574-9A38-927852E34163}
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Client
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Script
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Server
Key Deleted : HKLM\SOFTWARE\Classes\CShared.TB4Server2
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.AppServer
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.IBX404
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.JSServer
Key Deleted : HKLM\SOFTWARE\Classes\Inbox.Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{01C78433-6FDF-4E5A-A82D-B535C32E03DF}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{022C9F90-2E96-47D6-A971-107650154563}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\inbox
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\rebinfo
Key Deleted : HKLM\SOFTWARE\Classes\RebateI.Rebate Informer BHO
Key Deleted : HKLM\SOFTWARE\Classes\RebateI.RebateInformImageGen
Key Deleted : HKLM\SOFTWARE\Classes\RebateInf.RebateInfObj
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
Key Deleted : HKLM\Software\CToolbar
Key Deleted : HKLM\Software\Inbox Toolbar
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4EF645BD-65B0-4F98-AD56-D0437B7045F6}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{612AD33D-9824-4E87-8396-92374E91C4BB}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF}_is1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A957F04C-49F4-4375-8C8A-D04B769EFE47}_is1
Value Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Run [RebateInformer]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [24x7HELP]
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [InboxToolbar]

***** [Internet Browsers] *****

-\\ Internet Explorer v7.0.5730.13

Replaced : [HKCU\Software\Microsoft\Internet Explorer\Main - Search Bar] = hxxp://www2.inbox.com/search/dispatcher.aspx?tp=aus&qkw=%s&tbid=%tb_id&%language --> hxxp://www.google.com

*************************

AdwCleaner[R1].txt - [4598 octets] - [29/11/2012 10:28:02]
AdwCleaner[R2].txt - [4447 octets] - [29/11/2012 11:47:02]
AdwCleaner[S1].txt - [4533 octets] - [29/11/2012 11:47:28]

########## EOF - C:\AdwCleaner[S1].txt


Thank you, Dennis

[DennisT]

Next reports:

MalWarebytes report after second run today.


“No malicious items were detected.” 

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.28.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
User :: RCI-E295BA48E47 [administrator]

11/29/2012 11:57:08 AM
mbam-log-2012-11-29 (11-57-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 197306
Time elapsed: 5 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Security check by screen results:

Malwarebytes Anti-Malware 1.65.1.1000
www.malwarebytes.org

Database version: v2012.11.28.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 7.0.5730.13
User :: RCI-E295BA48E47 [administrator]

11/29/2012 11:57:08 AM
mbam-log-2012-11-29 (11-57-08).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 197306
Time elapsed: 5 minute(s), 2 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Combo fix log

ComboFix 12-11-29.02 - User 11/29/2012  12:30:35.1.2 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1023.445 [GMT -8:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\NkbMonitor.exe.lnk
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
.
.
(((((((((((((((((((((((((   Files Created from 2012-10-28 to 2012-11-29  )))))))))))))))))))))))))))))))
.
.
2012-11-29 17:54 . 2012-11-29 17:54   --------   d-----w-   c:\program files\CCleaner
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-22 08:37 . 2006-02-28 12:00   1866368   ----a-w-   c:\windows\system32\win32k.sys
2012-10-02 18:04 . 2006-02-28 12:00   58368   ----a-w-   c:\windows\system32\synceng.dll
2012-09-30 03:54 . 2012-09-08 20:11   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"RTHDCPL"="RTHDCPL.EXE" [2005-08-17 14820864]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"RemoteControl"="c:\program files\ASUSTeK\ASUSDVD\PDVDServ.exe" [2004-11-03 32768]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-05-24 188416]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2012-08-01 2345592]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0357.1\mswinext.exe" [2009-11-16 240992]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-08 421776]
"PCPowerSpeed"="c:\program files\PCPowerSpeed\PCPowerTray.exe" [2012-07-12 385696]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute   REG_MULTI_SZ      autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL]
2005-06-06 09:40   544768   -c--a-r-   c:\windows\sm56hlpr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgemcx.exe"=
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 3:27 PM 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 248656]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [11/9/2010 10:20 PM 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [1/31/2012 3:02 PM 7391072]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [2/8/2011 4:33 AM 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 8:42 PM 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 8:42 PM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 8:42 PM 27216]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
HPService   REG_MULTI_SZ      HPSLPSVC
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 00:57]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - c:\progra~1\APPGRA~1\APPGRA~1.DLL
BHO-{CCB69577-088B-4004-9ED8-FF5BCC83A039} - c:\progra~1\REBATE~1\RebateI.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-11-29 12:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(788)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(1160)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG10\avgchsvx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\RTHDCPL.EXE
c:\program files\AVG\AVG10\avgnsx.exe
c:\program files\AVG\AVG10\avgemcx.exe
c:\program files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\progra~1\AVG\AVG10\avgrsx.exe
c:\program files\AVG\AVG10\avgcsrvx.exe
.
**************************************************************************
.
Completion time: 2012-11-29  12:45:21 - machine was rebooted
ComboFix-quarantined-files.txt  2012-11-29 20:45
.
Pre-Run: 136,804,864,000 bytes free
Post-Run: 137,103,745,024 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - B9E18A7AAD39727DD381ABF34BE7D237

I believe that is all you asked for at this time.

Thank you, Dennis

[SuperDave]

Download Combofix from any of the links below, and save it to your DESKTOP. 

Link 1
Link 2
Link 3

To prevent your anti-virus application interfering with  ComboFix we need to disable it. See here for a tutorial regarding how to do so if you are unsure.

• Close any open windows and double click ComboFix.exe to run it.
  
  You will see the following image:
  

Click I Agree to start the program.

ComboFix will then extract the necessary files and you will see this:



As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to  have this pre-installed on your machine before doing any malware  removal. This will not occur in Windows Vista and 7

It will allow you to boot up into a special recovery/repair  mode that will allow us to more easily help you should your computer  have a problem after an attempted removal of malware.

If you did not have it installed, you will see the prompt below. Choose YES.



Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.

Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).

Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.

Note: Please Do NOT mouseclick combofix's window while its running because it may cause it to stall.

[DennisT]

Hi Dave:

Thank you again for your reply. 

Hmmm.  I did the ComboFix as requested earlier today.  The last section in my previous note was the result........or did I do something wrong? 

The Recovery Consol was NOT installed on wife's computer, so it did that without complaint just as you said it would. 

If I have sent an incomplete ComboFix report, or need to do it again, please advise.

PS:  on this surprise, "P C Power Speed," ....we've never downloaded such a thing.  Knowing that and the manner in which it presented itself, is why I became so suspicious.  I'll be interested later in learning what the devil this thing is....

Dennis

[SuperDave]

I need to see the ComboFix log.

[DennisT]

Sorry, Dave.  I thought that last part was the right one.  Novice here, but trying.  Let's try this one; I did have it saved here on her desktop:

Combo fix log

ComboFix 12-11-29.02 - User 11/29/2012  12:30:35.1.2 - x86
Microsoft Windows XP Home Edition  5.1.2600.3.1252.1.1033.18.1023.445 [GMT -8:00]
Running from: c:\documents and settings\User\Desktop\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2011 *Disabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
.
(((((((((((((((((((((((((((((((((((((((   Other Deletions   )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\NkbMonitor.exe.lnk
c:\windows\system32\URTTemp
c:\windows\system32\URTTemp\fusion.dll
c:\windows\system32\URTTemp\mscoree.dll
c:\windows\system32\URTTemp\mscoree.dll.local
c:\windows\system32\URTTemp\mscorsn.dll
c:\windows\system32\URTTemp\mscorwks.dll
c:\windows\system32\URTTemp\msvcr71.dll
c:\windows\system32\URTTemp\regtlib.exe
.
.
(((((((((((((((((((((((((   Files Created from 2012-10-28 to 2012-11-29  )))))))))))))))))))))))))))))))
.
.
2012-11-29 17:54 . 2012-11-29 17:54   --------   d-----w-   c:\program files\CCleaner
.
.
.
((((((((((((((((((((((((((((((((((((((((   Find3M Report   ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2012-10-22 08:37 . 2006-02-28 12:00   1866368   ----a-w-   c:\windows\system32\win32k.sys
2012-10-02 18:04 . 2006-02-28 12:00   58368   ----a-w-   c:\windows\system32\synceng.dll
2012-09-30 03:54 . 2012-09-08 20:11   22856   ----a-w-   c:\windows\system32\drivers\mbam.sys
.
.
(((((((((((((((((((((((((((((((((((((   Reg Loading Points   ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"High Definition Audio Property Page Shortcut"="HDAShCut.exe" [2005-01-08 61952]
"RTHDCPL"="RTHDCPL.EXE" [2005-08-17 14820864]
"NeroFilterCheck"="c:\windows\system32\NeroCheck.exe" [2001-07-09 155648]
"RemoteControl"="c:\program files\ASUSTeK\ASUSDVD\PDVDServ.exe" [2004-11-03 32768]
"HPDJ Taskbar Utility"="c:\windows\system32\spool\drivers\w32x86\3\hpztsb05.exe" [2002-05-24 188416]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"AVG_TRAY"="c:\program files\AVG\AVG10\avgtray.exe" [2012-08-01 2345592]
"MSN Toolbar"="c:\program files\MSN Toolbar\Platform\4.0.0357.1\mswinext.exe" [2009-11-16 240992]
"Microsoft Default Manager"="c:\program files\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" [2009-07-17 288080]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2011-05-10 49208]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-05-31 59280]
"AppleSyncNotifier"="c:\program files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe" [2011-10-06 59240]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-06-08 421776]
"PCPowerSpeed"="c:\program files\PCPowerSpeed\PCPowerTray.exe" [2012-07-12 385696]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2009-11-18 275072]
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute   REG_MULTI_SZ      autocheck autochk *\0c:\progra~1\AVG\AVG10\avgchsvx.exe /sync\0c:\progra~1\AVG\AVG10\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SMSERIAL]
2005-06-06 09:40   544768   -c--a-r-   c:\windows\sm56hlpr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusOverride"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgmfapx.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpfcCopy.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpiscnapp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgplgtupl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqgpc01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgm.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqusgh.exe"=
"c:\\Program Files\\HP\\HP Software Update\\hpwucli.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\smart web printing\\SmartWebPrintExe.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\Common Files\\Apple\\Apple Application Support\\WebKit2WebProcess.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgdiagex.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgnsx.exe"=
"c:\\Program Files\\AVG\\AVG10\\avgemcx.exe"=
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [9/13/2010 3:27 PM 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [9/7/2010 3:48 AM 32592]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [9/7/2010 3:48 AM 248656]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [11/9/2010 10:20 PM 297168]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe [1/31/2012 3:02 PM 7391072]
R2 avgwd;AVG WatchDog;c:\program files\AVG\AVG10\avgwdsvc.exe [2/8/2011 4:33 AM 269520]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [8/19/2010 8:42 PM 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [8/19/2010 8:42 PM 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [8/19/2010 8:42 PM 27216]
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12   REG_MULTI_SZ      Pml Driver HPZ12 Net Driver HPZ12
HPService   REG_MULTI_SZ      HPSLPSVC
hpdevmgmt   REG_MULTI_SZ      hpqcxs08 hpqddsvc
.
Contents of the 'Scheduled Tasks' folder
.
2012-11-28 c:\windows\Tasks\AppleSoftwareUpdate.job
- c:\program files\Apple Software Update\SoftwareUpdate.exe [2011-06-02 00:57]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.2.1
.
- - - - ORPHANS REMOVED - - - -
.
BHO-{6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - c:\progra~1\APPGRA~1\APPGRA~1.DLL
BHO-{CCB69577-088B-4004-9ED8-FF5BCC83A039} - c:\progra~1\REBATE~1\RebateI.dll
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2012-11-29 12:39
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ... 
.
scanning hidden autostart entries ...
.
scanning hidden files ... 
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'winlogon.exe'(788)
c:\windows\system32\Ati2evxx.dll
.
- - - - - - - > 'explorer.exe'(1160)
c:\windows\system32\WININET.dll
c:\windows\system32\ieframe.dll
.
------------------------ Other Running Processes ------------------------
.
c:\progra~1\AVG\AVG10\avgchsvx.exe
c:\windows\system32\Ati2evxx.exe
c:\windows\system32\Ati2evxx.exe
c:\program files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files\Bonjour\mDNSResponder.exe
c:\program files\Common Files\LightScribe\LSSrvc.exe
c:\program files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
c:\windows\system32\wdfmgr.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
c:\windows\RTHDCPL.EXE
c:\program files\AVG\AVG10\avgnsx.exe
c:\program files\AVG\AVG10\avgemcx.exe
c:\program files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
c:\program files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
c:\program files\iPod\bin\iPodService.exe
c:\program files\HP\Digital Imaging\bin\hpqSTE08.exe
c:\program files\HP\Digital Imaging\bin\hpqbam08.exe
c:\program files\HP\Digital Imaging\bin\hpqgpc01.exe
c:\progra~1\AVG\AVG10\avgrsx.exe
c:\program files\AVG\AVG10\avgcsrvx.exe
.
**************************************************************************
.
Completion time: 2012-11-29  12:45:21 - machine was rebooted
ComboFix-quarantined-files.txt  2012-11-29 20:45
.
Pre-Run: 136,804,864,000 bytes free
Post-Run: 137,103,745,024 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
.
- - End Of File - - B9E18A7AAD39727DD381A

[SuperDave]

Please download aswMBR.exe ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it



Click the "Scan" button to start scan

Note: Do not take action against any **Rootkit** entries until I have reviewed the log. Often there are false positives



On completion of the scan click save log, save it to your desktop and post in your next reply
*********************************************
SysProt Antirootkit

Download
SysProt Antirootkit from the link below (you will find it at the bottom
of the page under attachments, or you can get it from one of the
mirrors).

http://sites.google.com/site/sysprotantirootkit/

Unzip it into a folder on your desktop.

• Double click Sysprot.exe to start the program.
• Click on the Log tab.
• In the Write to log box select the following items.
• Process << Selected
  
• Kernel Modules << Selected
  
• SSDT << Selected
  
• Kernel Hooks << Selected
  
• IRP Hooks << NOT Selected
  
• Ports << NOT Selected
  
• Hidden Files << Selected
  
• At the bottom of the page
• Hidden Objects Only << Selected
  
• Click on the Create Log button on the bottom right.
• After a few seconds a new window should appear.
• Select Scan Root Drive. Click on the Start button.
• When it is complete a new window will appear to indicate that the scan is finished.
• The log will be saved automatically in the same folder Sysprot.exe was extracted to. Open the text file and copy/paste the log here.

[DennisT]

Thanks again, Dave.  A few hairs lost over this one.........

aswMBR version 0.9.9.1707 Copyright(c) 2011 AVAST Software
Run date: 2012-11-30 16:38:51
-----------------------------
16:38:51.421    OS Version: Windows 5.1.2600 Service Pack 3
16:38:51.421    Number of processors: 2 586 0x604
16:38:51.421    ComputerName: RCI-E295BA48E47  UserName: User
16:38:54.281    Initialize success
16:39:30.453    Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
16:39:30.453    Disk 0 Vendor: WDC_WD1600JS-60MHB5 10.02E04 Size: 152627MB BusType: 3
16:39:30.484    Disk 0 MBR read successfully
16:39:30.484    Disk 0 MBR scan
16:39:30.484    Disk 0 Windows XP default MBR code
16:39:30.484    Disk 0 Partition 1 80 (A) 07    HPFS/NTFS NTFS       152617 MB offset 63
16:39:30.484    Disk 0 scanning sectors +312560640
16:39:30.562    Disk 0 scanning C:\WINDOWS\system32\drivers
16:39:38.015    Service scanning
16:39:50.687    Modules scanning
16:39:57.359    Disk 0 trace - called modules:
16:39:57.375    ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll atapi.sys pciide.sys PCIIDEX.SYS
16:39:57.375    1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x86f4aab8]
16:39:57.375    3 CLASSPNP.SYS[f755bfd7] -> nt!IofCallDriver -> \Device\0000005e[0x86fa8640]
16:39:57.375    5 ACPI.sys[f73f2620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-3[0x86f4c940]
16:39:57.375    Scan finished successfully
16:40:10.843    Disk 0 MBR has been saved successfully to "C:\Documents and Settings\User\Desktop\MBR.dat"
16:40:10.859    The log file has been saved successfully to "C:\Documents and Settings\User\Desktop\aswMBR.txt"



next...

SysProt AntiRootkit v1.0.1.0
by swatkat

******************************************************************************************
******************************************************************************************

No Hidden Processes found

******************************************************************************************
******************************************************************************************
Kernel Modules:
Module Name: \SystemRoot\System32\Drivers\dump_atapi.sys
Service Name: ---
Module Base: A9C86000
Module End: A9C9E000
Hidden: Yes

Module Name: \SystemRoot\System32\Drivers\dump_WMILIB.SYS
Service Name: ---
Module Base: F7AB3000
Module End: F7AB5000
Hidden: Yes

Module Name: \??\C:\DOCUME~1\User\LOCALS~1\Temp\aswMBR.sys
Service Name: aswMBR
Module Base: A6478000
Module End: A6484000
Hidden: Yes

******************************************************************************************
******************************************************************************************
SSDT:
Function Name: ZwOpenProcess
Address: F786C738
Driver Base: F786B000
Driver End: F7870000
Driver Name: \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys

Function Name: ZwTerminateProcess
Address: F786C7DC
Driver Base: F786B000
Driver End: F7870000
Driver Name: \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys

Function Name: ZwTerminateThread
Address: F786C878
Driver Base: F786B000
Driver End: F7870000
Driver Name: \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys

Function Name: ZwWriteVirtualMemory
Address: F786C914
Driver Base: F786B000
Driver End: F7870000
Driver Name: \SystemRoot\system32\DRIVERS\AVGIDSShim.Sys

******************************************************************************************
******************************************************************************************
No Kernel Hooks found

******************************************************************************************
******************************************************************************************
No IRP Hooks found

******************************************************************************************
******************************************************************************************
Ports:
Local Address: RCI-E295BA48E47.BELKIN:1277
Remote Address: PB-IN-F189.1E100.NET:HTTPS
Type: TCP
Process: C:\Program Files\Internet Explorer\iexplore.exe
State: CLOSE_WAIT

Local Address: RCI-E295BA48E47.BELKIN:1274
Remote Address: PB-IN-F189.1E100.NET:HTTPS
Type: TCP
Process: C:\Program Files\Internet Explorer\iexplore.exe
State: CLOSE_WAIT

Local Address: RCI-E295BA48E47.BELKIN:NETBIOS-SSN
Remote Address: 0.0.0.0:0
Type: TCP
Process: System
State: LISTENING

Local Address: RCI-E295BA48E47:27015
Remote Address: LOCALHOST:1028
Type: TCP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:27015
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
State: LISTENING

Local Address: RCI-E295BA48E47:5354
Remote Address: LOCALHOST:1029
Type: TCP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:5354
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: LISTENING

Local Address: RCI-E295BA48E47:1081
Remote Address: LOCALHOST:1080
Type: TCP
Process: C:\Program Files\Internet Explorer\iexplore.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:1080
Remote Address: LOCALHOST:1081
Type: TCP
Process: C:\Program Files\Internet Explorer\iexplore.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:1036
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\WINDOWS\system32\alg.exe
State: LISTENING

Local Address: RCI-E295BA48E47:1029
Remote Address: LOCALHOST:5354
Type: TCP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:1028
Remote Address: LOCALHOST:27015
Type: TCP
Process: C:\Program Files\iTunes\iTunesHelper.exe
State: ESTABLISHED

Local Address: RCI-E295BA48E47:MICROSOFT-DS
Remote Address: 0.0.0.0:0
Type: TCP
Process: System
State: LISTENING

Local Address: RCI-E295BA48E47:EPMAP
Remote Address: 0.0.0.0:0
Type: TCP
Process: C:\WINDOWS\system32\svchost.exe
State: LISTENING

Local Address: RCI-E295BA48E47.BELKIN:5353
Remote Address: NA
Type: UDP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: NA

Local Address: RCI-E295BA48E47.BELKIN:1900
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: RCI-E295BA48E47.BELKIN:427
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: RCI-E295BA48E47.BELKIN:138
Remote Address: NA
Type: UDP
Process: System
State: NA

Local Address: RCI-E295BA48E47.BELKIN:NETBIOS-NS
Remote Address: NA
Type: UDP
Process: System
State: NA

Local Address: RCI-E295BA48E47.BELKIN:123
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: RCI-E295BA48E47:1900
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: RCI-E295BA48E47:1082
Remote Address: NA
Type: UDP
Process: C:\Program Files\Internet Explorer\iexplore.exe
State: NA

Local Address: RCI-E295BA48E47:1042
Remote Address: NA
Type: UDP
Process: C:\Program Files\MSN Toolbar\Platform\4.0.0357.1\mswinext.exe
State: NA

Local Address: RCI-E295BA48E47:1032
Remote Address: NA
Type: UDP
Process: C:\Program Files\iTunes\iTunesHelper.exe
State: NA

Local Address: RCI-E295BA48E47:1031
Remote Address: NA
Type: UDP
Process: C:\Program Files\iTunes\iTunesHelper.exe
State: NA

Local Address: RCI-E295BA48E47:1027
Remote Address: NA
Type: UDP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
State: NA

Local Address: RCI-E295BA48E47:1026
Remote Address: NA
Type: UDP
Process: C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
State: NA

Local Address: RCI-E295BA48E47:123
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

Local Address: RCI-E295BA48E47:4500
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\lsass.exe
State: NA

Local Address: RCI-E295BA48E47:1030
Remote Address: NA
Type: UDP
Process: C:\Program Files\Bonjour\mDNSResponder.exe
State: NA

Local Address: RCI-E295BA48E47:500
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\lsass.exe
State: NA

Local Address: RCI-E295BA48E47:MICROSOFT-DS
Remote Address: NA
Type: UDP
Process: System
State: NA

Local Address: RCI-E295BA48E47:427
Remote Address: NA
Type: UDP
Process: C:\WINDOWS\system32\svchost.exe
State: NA

******************************************************************************************
******************************************************************************************
Hidden files/folders:
Object: C:\Qoobox\BackEnv\AppData.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Cache.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Cookies.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Desktop.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Favorites.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\History.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\LocalAppData.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\LocalSettings.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Music.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\NetHood.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Personal.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Pictures.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\PrintHood.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Profiles.Folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Profiles.Folder.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Programs.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Recent.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\SendTo.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\SetPath.bat
Status: Access denied

Object: C:\Qoobox\BackEnv\StartMenu.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\StartUp.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\SysPath.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\Templates.folder.dat
Status: Access denied

Object: C:\Qoobox\BackEnv\VikPev00
Status: Access denied


OK !!!!

[SuperDave]

How's your computer working now?

I'd like to scan your machine with ESET OnlineScan

•Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan
•Click the button.
•For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)

• Click on to download the ESET Smart Installer. Save it to your desktop.
  
• Double click on the icon on your desktop.
  

•Check
•Click the button.
•Accept any security warnings from your browser.
•Check
•Push the Start button.
•ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
•When the scan completes, push
•Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
•Push the button.
•Push
A log file will be saved here: C:\Program Files\ESET\ESET Online Scanner\log.txt

[DennisT]

Hi Dave:

I ran the ESET scanner which found NO infections.  I guess that is why there were no options at the end to make a log.  Good deal.

You asked how this computer was working....  Were I not still concerned with this P C Power Speed program, I'd say it is running really well.  Lots faster than when wife complained about it. 

I wonder if I should pull up the real or fake P C Power Speed, and click on the listed un-install?  I had not done that because at the outset, I was nervous about touching it at all.  What I read was that it was difficult to get rid of, and that and my suspicions that it was malware, brought me to you.  At the very least, it's one of those annoying programs that frequently pops up trying to get the user to do something with it.  I don't know how it got in here.

Next?

Thanks,
Dennis

[SuperDave]

I wonder if I should pull up the real or fake P C Power Speed, and click on the listed un-install?

Yes, please try to uninstall it and let me know what happens. If you have problems, I can help you remove it.

[DennisT]

Thanks, Dave.  Will do.

Question: do you want me to use the program's listed, "uninstaller," or go into Control Panel and use, "add/remove," programs? 

Dennis

[DennisT]

I went ahead and pulled up add/remove programs and deleted P. C. Power Speed, (which showed itself as version 1.0.0.27).  It seemed to work quickly and the undesired program no longer shows up as a desktop icon or in all programs. 

I wonder if it really did completely remove it???  Could something still be buried in the registry?  (I don't know much about working in the registry)

??

Follow up point:  my wife has an iPad she likes.  Along with her iPhome and iPod, she has put them all on Apple's, "iCloud."  Which she updates regularly from HER desktop computer.  Did you see any problems in her computer that were significant in the first place?  (regardless of P C Power Speed)  Do you see any reason that her other devices are infected with anything because of what you found in her computer?

Anything left to do?

Dennis

[SuperDave]

Question: do you want me to use the program's listed, "uninstaller," or go into Control Panel and use, "add/remove," programs?

Check if the program has it's own uninstaller. If not, use the second method.

[DennisT]

Yes, it had it's own un-installer.  However, last night I decided that if there was one bad way to uninstall, you'd have said so.  Soooo..., in a quick note above,

"I went ahead and pulled up add/remove programs and deleted P. C. Power Speed, (which showed itself as version 1.0.0.27).  It seemed to work quickly and the undesired program no longer shows up as a desktop icon or in 'all programs.' 

I wonder if it really did completely remove it???  Could something still be buried in the registry?  (I don't know much about working in the registry)

??

Follow up point:  my wife has an iPad she likes.  Along with her iPhone and iPod, she has put them all on Apple's, "iCloud."  Which she updates regularly from the desktop computer you are working on here.  Did you see any problems in her computer that were significant in the first place
(regardless of P C Power Speed)?  Do you see any reason that her other devices could be infected with anything because of what you found in her computer?

Anything left to do?"

Dennis

[SuperDave]

I wonder if it really did completely remove it???  Could something still be buried in the registry?  (I don't know much about working in the registry)

Please run another scan with adwCleaner and post the log.

Do you see any reason that her other devices are infected with anything because of what you found in her computer?

No, there wasn't anything dangerous on the computer.

[DennisT]

Thank you again, Dave.  My wife and I both are getting pretty excited about this.

If I did it right again, here's the AdwCleaner log:

# AdwCleaner v2.011 - Logfile created 12/02/2012 at 18:48:42
# Updated 02/12/2012 by Xplode
# Operating system : Microsoft Windows XP Service Pack 3 (32 bits)
# User : User - RCI-E295BA48E47
# Boot Mode : Normal
# Running from : C:\Documents and Settings\User\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{37540F19-DD4C-478B-B2DF-C19281BCAF27}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{4EF645BD-65B0-4F98-AD56-D0437B7045F6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{54ECA872-DB2A-4C6B-BBB2-F3777C6786CC}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{612AD33D-9824-4E87-8396-92374E91C4BB}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{8736C681-37A0-40C6-A0F0-4C083409151C}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AF808758-C780-404C-A4EE-4526323FD9B6}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{CC99A798-FD3D-4AB4-969E-6071612524F9}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{D7E97865-918F-41E4-9CD0-25AB1C574CE8}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DB35C569-5624-4CFC-8043-E5139F55A073}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{28C3737A-32D1-492D-B76B-8D75EBBFB887}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{41349826-5C7F-4BF0-8279-5DAF1DE6E9AE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{604EA016-1EDE-41E6-A23E-76CF8F2A4808}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{B3BA5582-79A9-464D-A7FA-711C5888C6E9}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{CE057E0D-2D7E-4DFF-A890-07BA69B8C762}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{E9BBD270-4B87-4EE2-912F-6635674986C0}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{438B047C-C041-4D15-98CF-A97C6B366C28}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{506F578A-91E1-46CE-830F-E2F4268E9966}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{615E8AA1-6BB8-4A3D-A1CC-373194DB612C}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{CBEF8724-D080-4737-88DA-111EEC6651AA}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{DB02BC6B-B0F0-4074-99E6-884B70FCB6AE}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D3D233D5-9F6D-436C-B6C7-E63F77503B30}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{D3D233D5-9F6D-436C-B6C7-E63F77503B30}]
Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{D7E97865-918F-41E4-9CD0-25AB1C574CE8}]

***** [Internet Browsers] *****

-\\ Internet Explorer v7.0.6000.17114

[OK] Registry is clean.



OK? 

Dennis

[SuperDave]

Ok. We should do some cleanup.

To uninstall ComboFix

• Click the Start button. Click Run. For Vista: type in Run in the Start search, and click on Run in the results pane.
  
• In the field, type in ComboFix /uninstall
  

(Note: Make sure there's a space between the word ComboFix and the forward-slash.)

• Then, press Enter, or click OK.
  
• This will uninstall ComboFix, delete its folders and files, hides System files and folders, and resets System Restore.
  

********************************************
Click Start> Computer> right click the C Drive and choose Properties> enter
Click Disk Cleanup from there.



Click OK on the Disk Cleanup Screen.
Click Yes on the Confirmation screen.



This runs the Disk Cleanup utility along with other selections if you have chosen any. (if you had a lot System Restore points, you will see a significant change in the free space in C drive)
********************************************
Go to Microsoft Windows Update and get all critical updates.

----------

I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.

SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.
* Using SpywareBlaster to protect your computer from Spyware and Malware
* If you don't know what ActiveX controls are, see here

Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ

Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.

Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.
Safe Surfing!

[DennisT]

Dave:

I've done everything up to getting the Web of Trust which will be next.  I'll work through your suggestions for maintenance now.

I'm guessing that about winds it up.    ?? 

I really appreciate your help and my wife appreciates it even more !

Thank you,
Dennis

[SuperDave]

You're welcome. I will lock this thread. If you need it re-opened, please send me a pm.