Author Topic: Visa will not start (Read 11011 times)

allan1957 · « **on:** January 07, 2013, 02:30:06 PM »

I have a blue screen saying STOP: 0x00008086
Can anybody help on this one, I have a toshiba laptop with Vista - model satellite pro L300

patio · « **Reply #1 on:** January 07, 2013, 04:24:03 PM »

I don't see that in my list of error codes...
Post the entire BSOD including the gibberish.

allan1957 · « **Reply #2 on:** January 08, 2013, 02:14:02 AM »

i have a screen shot as a jpeg, can i email this to you

allan1957 · « **Reply #3 on:** January 08, 2013, 02:37:27 AM »

Follow the link below for error message & info on screen

http://imageshack.us/photo/my-images/208/photo1oa.jpg/

Allan · « **Reply #4 on:** January 08, 2013, 05:22:46 AM »

Download BlueScreenView:
http://www.nirsoft.net/utils/blue_screen_view.html
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

allan1957 · « **Reply #5 on:** January 08, 2013, 06:05:41 AM »

Many thanks for the reply, I cannot get by the blue screen

Allan · « **Reply #6 on:** January 08, 2013, 06:23:13 AM »

Why don't you start at the beginning and explain the problem you are having IN DETAIL, including what led up to it?

allan1957 · « **Reply #7 on:** January 08, 2013, 06:38:54 AM »

My Vista laptop was working fine right up until the point it would not load the operating system, every time i switch the laptop on, it only takes me to this blue screen

Allan · « **Reply #8 on:** January 08, 2013, 06:51:43 AM »

No new drivers installed, no malware, no new software installed, etc?

Can you boot to safe mode? Please try. Also try "last known good configuration".

allan1957 · « **Reply #9 on:** January 08, 2013, 06:55:43 AM »

Nothing new installed, I went to safe mode, went to last configuration, nothing happened

Allan · « **Reply #10 on:** January 08, 2013, 07:15:28 AM »

You need to stop with the one sentence posts. What do you mean you went to safe mode and nothing happened?

allan1957 · « **Reply #11 on:** January 08, 2013, 08:00:49 AM »

went to safe mode, i see various options, one of these is go last known configuration, enter this mode, but nothing happens

allan1957 · « **Reply #12 on:** January 08, 2013, 08:05:43 AM »

Did the link below help in any way, this is the blue screen the laptop goes to.

http://imageshack.us/photo/my-images/208/photo1oa.jpg/

patio · « **Reply #13 on:** January 08, 2013, 08:36:30 AM »

I'll ask...since noone has...do you have your Vista CD ? ?

allan1957 · « **Reply #14 on:** January 08, 2013, 09:04:11 AM »

i do not have my vista CD

patio · « **Reply #15 on:** January 08, 2013, 09:08:12 AM »

See if you can borrow one...the versions need to match.
If you can the fix is 30 minutes away...

Allan · « **Reply #16 on:** January 08, 2013, 09:37:39 AM »

Quote from: allan1957 on January 08, 2013, 08:00:49 AM

went to safe mode, i see various options, one of these is go last known configuration, enter this mode, but nothing happens

That's not safe mode. That's the advanced boot options screen. One of the options there is SAFE MODE. What happens when you select SAFE MODE?

Also, I'd like you to check your hard drive:

http://www.tacktech.com/display.cfm?ttid=287

Make sure, you select tool which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
For Toshiba drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

allan1957 · « **Reply #17 on:** January 08, 2013, 10:20:10 AM »

i press F8, THEN GO INTO SAFE MODE, the lap top then loads all the drivers, then takes me to a windows error recovery page, gives me 2 x options
1 - Launch startup repair
2 - start windows normally

i try both of the above, but takes me to the blue screen with the error message

allan1957 · « **Reply #18 on:** January 08, 2013, 10:27:07 AM »

if i press F2 on start up, i have the following options

main
advanced
display
security
boot
exit

allan1957 · « **Reply #19 on:** January 08, 2013, 10:32:45 AM »

i am confused with the test i have to do on my hard drive, sorry i seem a bit slow

my hard disc drive says - hitachi HTS543225L9SA00 (S1)

Allan · « **Reply #20 on:** January 08, 2013, 10:40:32 AM »

Okay, tell you what. Try Seatools for DOS - it should work with most drives: http://www.seagate.com/support/internal-hard-drives/consumer-electronics/ld25-series/seatools-dos-master/

patio · « **Reply #21 on:** January 08, 2013, 12:53:55 PM »

Quote from: allan1957 on January 08, 2013, 10:20:10 AM

i press F8, THEN GO INTO SAFE MODE, the lap top then loads all the drivers, then takes me to a windows error recovery page, gives me 2 x options
1 - Launch startup repair
2 - start windows normally

i try both of the above, but takes me to the blue screen with the error message

That's the BIOS...the solution isn't in there so stay out of it.
I don't think anyone requested you to enter there.

allan1957 · « **Reply #22 on:** January 09, 2013, 04:45:49 AM »

i have loaded the Seatools for DOS, it is now running on the faulty laptop doing a test, what do i do after the test

allan1957 · « **Reply #23 on:** January 09, 2013, 05:15:46 AM »

is it short test or long test or acoustic test i am required to do

Allan · « **Reply #24 on:** January 09, 2013, 05:18:26 AM »

allan1957 · « **Reply #25 on:** January 09, 2013, 05:33:58 AM »

i have done the long test it says please save this code if you are planning a warranty exchange, your seagate hard drive has failed an important diagnostic test, caused by problem sectors, seagate recommends that you consider repairing the problem sectors, says see helo topic - Bad Sector Found, what do i have to do now

allan1957 · « **Reply #26 on:** January 09, 2013, 05:45:56 AM »

another error says on a pop up says - errors detected on non seagate drive, it is suggested that you contact the maker of your disc drive

allan1957 · « **Reply #27 on:** January 09, 2013, 05:51:12 AM »

there is a feature at the top that says, advanced features,
-set capacity to 32g
-set capacity maually
-set capacity to max native

Will any of the above help me

allan1957 · « **Reply #28 on:** January 09, 2013, 06:39:44 AM »

Follow the link below showing the errors when i have used sea tools DOS

http://imageshack.us/photo/my-images/824/photo2lff.jpg/

Allan · « **Reply #29 on:** January 09, 2013, 07:08:56 AM »

Looks like you're going to need to replace the drive. You can also run the diagnostic more suited to the Hitachi drive: http://www.hgst.com/hdd//support/download.htm#DFT

allan1957 · « **Reply #30 on:** January 12, 2013, 11:00:10 AM »

http://www.ebay.co.uk/itm/WINDOWS-7-XP-VISTA-98-95-NT-2000-REPAIR-RECOVERY-DISK-DISC-EMAIL-SUPPORT-/120859192020?pt=UK_Computing_Software_Software_SR&hash=item1c23c4ead4

Follow the link above, will this help me

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Author Topic: Visa will not start (Read 11011 times)

allan1957

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