Author Topic: Screen is stretched... (Read 11028 times)

debby · « **on:** January 18, 2013, 08:24:03 PM »

I cut my computer off and when I turned it on the next day, the items on the screen look wider. I have not changed anything. I went to play Hearts and when I opened games, all the cards are much shorter and fatter. The icons on the task bar are fatter, on the web things look fatter. I tried changing resolution (is at 1280 x 1024) and that didn't help. I've got Vista, home edition, not premier home ed. I tried adjusting the monitor (widescreen monitor) and anything else I could think of, which is not much, but nothing works. I did have to move the screen to the left with the monitor buttons because the screen wouldn't even show the x at the top right corner, or the scroll down bar. I am one of those people in my early 60's, have had a computer for 12 years, and still "don't get it". So if you think you can help me, could you try to make the answer easy for me to understand? I'd appreciate any help you can offer as I don't like it like this. I just now glanced at the top of the page and the back button is way fatter also and there seems to be two slight lines running down the left edge of it to the bottom of the page. They are very faint, hardly see them, but they are there. I just don't understand how it could have changed from just turning it off and back on the next day. It has never done this before.

jason2074 · « **Reply #1 on:** January 18, 2013, 10:42:56 PM »

Try here first http://windows.microsoft.com/en-US/windows-vista/Make-the-text-on-your-screen-larger-or-smaller
Please post the computer brand and model next time.

debby · « **Reply #2 on:** January 19, 2013, 08:58:24 AM »

My computer was built for me by a local computer repairman. It has no brand name or model.

debby · « **Reply #3 on:** January 19, 2013, 09:13:07 AM »

Tried changing the DPI, everything is still stretched out, only the letters are smaller.

JJ 3000 · « **Reply #4 on:** January 19, 2013, 09:38:28 AM »

Restart the computer and tap the F8 key repeatedly as it's starting back up. This will open the Andvanced startup screen. At that screen highlight Last Known Good Configuration and press enter.

debby · « **Reply #5 on:** January 19, 2013, 12:19:42 PM »

Thanks JJ 3000...Didn't work, still the stretched out screen. This is just so confusing, no explanation of why it changed but hopefully will find something to put it back right.

patio · « **Reply #6 on:** January 19, 2013, 12:36:39 PM »

Try 1024 X 768...

debby · « **Reply #7 on:** January 20, 2013, 04:12:56 PM »

1024 x 768 didn't do it. That only made it worse. However, I did discover something else, but I don't know how to fix that either. My hubby downloaded a free screensaver that was marine animals. Everytime that was on and we came to use the computer, when we moved the mouse, all the lettering was big, the screen would go black for a second, and the normal desktop would be there. Since I thought that might be the problem, I uninstalled it. I went back to the website and they stated they put a special installer on your computer to make it easier to install other things. To remove this, they say go to Start, then RegEdit and find: HKEY_Local_Machine/software/Freeze.com/Installerkey

Then press the delete key and then exit registry editor.

Well, I went to RegEdit and I did see HKEY_Local_Machine, but that's all I saw. They did state you should backup your registry before you do this (?) and since I didn't see anything that said software/freeze...etc...I have done nothing. Could this be the problem? I know someone with more knowledge about computers knows what to do, but it's not me. Can you help? Thanks in advance!

jason2074 · « **Reply #8 on:** January 20, 2013, 10:16:24 PM »

What particular screensaver? It must be set as a wallpaper/desktop background? Check the desktop background settings. Right-click on a blank space in your desktop then choose Personalization. Click Desktop Background then click Picture position options. Go back to Personalization and disable also the Screensaver being mentioned and hit Apply.

debby · « **Reply #9 on:** January 21, 2013, 07:40:47 AM »

Thanks Jason, I did that and no place does it show Screensavers, which is the program downloaded. I have already uninstalled it, however, I still cannot get the "stretching" out of my desktop. Everything still looks elongated. I did change the display to 1280 x 960 which helped a little, but changing it even more made it worse, so I left it there.

debby · « **Reply #10 on:** January 22, 2013, 04:53:26 PM »

This morning when I turned my computer, on the desktop was black. I got my pictures back on it but I am having difficulty with various things. I ran a virus scan, that came back okay, so I plugged in my external hard drive to do a backup. When it finished, it said backup completed but with errors. As I as looking around trying to figure this machine's problem, Windows tells me my NVIDIA GE Force 6100 has stopped working. A screen popped up that said: A problem caused the program to stop working correctly. Windows will close and notify if a solution is available. I was never notified. Then somewhere else I was looking (don't ask, I don't remember where all I've looked on this thing) said: Faulting applications rundll32.exe version 6.0.6000.16386.... and another that said Fault bracket 2836258540, type 1&#oood; Event name APP CRASH. Does any of this mean anything to anyone that could explain to me what's going on? Any help at this point would be greatly appreciated. I'm trying to get this worked out on my own, if possible, because I have large medical bills and don't want to spent the money on repairs. (The large medical bills will continue for a while, I was diagnosed with pancreatic cancer 2-1/2 years ago, but am fighting the good fight and so far I am cancer free! Yeah!!!) Thanks to anyone in advance.

Computer_Commando · « **Reply #11 on:** January 23, 2013, 09:41:37 AM »

Reinstall nVida drivers, get them from here: http://www.nvidia.com/Download/index.aspx?lang=en-us

jason2074 · « **Reply #12 on:** January 23, 2013, 04:49:54 PM »

With regards to other errors,
Download MiniToolBox and select all options.
A notepad will open then copy-paste the report on your next reply.

debby · « **Reply #13 on:** January 24, 2013, 08:00:44 AM »

I tried to install drivers from NVIDIA. This was the message: NVIDIA Installer cannot continue. This graphics driver could not find compatible graphics hardware.

This is from Mini-Toolbox:

MiniToolBox by Farbar Version:10-01-2013
Ran by debby (administrator) on 24-01-2013 at 10:24:53
Running from "C:\Users\debby\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\WEDF2YO2"
Windows Vista (TM) Home Basic Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Connected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : AMD3500
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-16-17-11-53-BB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::6ced:5eea:f3c8:235c%8(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 22, 2013 8:59:20 AM
Lease Expires . . . . . . . . . . : Friday, January 25, 2013 8:59:21 AM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 201332247
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-12-B0-81-1A-00-16-17-11-53-BB
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{9FCCF4DE-F370-49DC-9468-94DED105719B}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 192.168.1.1

Name: google.com
Addresses: 2607:f8b0:4002:c01::65
     173.194.37.69
     173.194.37.71
     173.194.37.65
     173.194.37.78
     173.194.37.72
     173.194.37.66
     173.194.37.70
     173.194.37.67
     173.194.37.68
     173.194.37.64
     173.194.37.73

Pinging google.com [74.125.139.138] with 32 bytes of data:

Reply from 74.125.139.138: bytes=32 time=27ms TTL=43

Reply from 74.125.139.138: bytes=32 time=25ms TTL=43

Ping statistics for 74.125.139.138:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 25ms, Maximum = 27ms, Average = 26ms

Server: UnKnown
Address: 192.168.1.1

Name: yahoo.com
Addresses: 98.139.183.24
     206.190.36.45
     98.138.253.109

Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=104ms TTL=44

Reply from 206.190.36.45: bytes=32 time=134ms TTL=44

Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 104ms, Maximum = 134ms, Average = 119ms

Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
8 ...00 16 17 11 53 bb ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
12 ...00 00 00 00 00 00 00 e0 isatap.{9FCCF4DE-F370-49DC-9468-94DED105719B}
9 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.2 20
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
169.254.0.0 255.255.0.0 On-link 192.168.1.2 296
169.254.255.255 255.255.255.255 On-link 192.168.1.2 276
192.168.1.0 255.255.255.0 On-link 192.168.1.2 276
192.168.1.2 255.255.255.255 On-link 192.168.1.2 276
192.168.1.255 255.255.255.255 On-link 192.168.1.2 276
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.2 276
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.2 276
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
8 276 fe80::/64 On-link
8 276 fe80::6ced:5eea:f3c8:235c/128
On-link
1 306 ff00::/8 On-link
8 276 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Windows\System32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 06 C:\Windows\System32\winrnr.dll [19968] (Microsoft Corporation)
Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (01/24/2013 00:00:05 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {2918aebe-1414-417f-9c4d-6b319c3cbacc}

Error: (01/23/2013 08:44:34 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {68ff0526-428a-49fb-876f-041ef6fdbc3b}

Error: (01/23/2013 08:44:34 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5122cb8f-7f44-4a62-aa9b-300c3aea0f1b}

Error: (01/23/2013 01:28:33 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3ffbde1c-1862-4935-b419-f19d45269121}

Error: (01/23/2013 01:26:54 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3ffbde1c-1862-4935-b419-f19d45269121}

Error: (01/23/2013 01:21:05 AM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {c01531bd-7353-4e98-87f0-fdc9643fb3e7}

Error: (01/22/2013 08:35:50 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error querying for the IVssWriterCallback interface. hr = 0x80070005.
This is often caused by incorrect security settings in either the writer or requestor process.

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {68ff0526-428a-49fb-876f-041ef6fdbc3b}

Error: (01/22/2013 08:35:49 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {4fe5b8e2-9a28-438a-9827-269bfb4ad004}

Error: (01/22/2013 04:00:45 PM) (Source: Application Error) (User: )
Description: Faulting application nvtray.exe, version 7.17.13.697, time stamp 0x506b36f0, faulting module nvtray.exe, version 7.17.13.697, time stamp 0x506b36f0, exception code 0x40000015, fault offset 0x00101ae9,
process id 0x168c, application start time 0xnvtray.exe0.

Error: (01/22/2013 01:28:12 PM) (Source: VSS) (User: )
Description: Volume Shadow Copy Service error: Unexpected error calling routine ConvertStringSidToSid. hr = 0x80070539.

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {6ec31fbc-af4a-4361-9e0c-fbcddc612222}

System errors:
=============
Error: (01/22/2013 04:00:45 PM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (01/22/2013 04:00:45 PM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (01/22/2013 10:52:05 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (01/22/2013 10:52:05 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (01/22/2013 10:31:49 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (01/22/2013 10:31:49 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (01/22/2013 10:26:45 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (01/22/2013 10:26:45 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Error: (01/22/2013 09:48:57 AM) (Source: Service Control Manager) (User: )
Description: NVIDIA Update Service Daemon%%1069

Error: (01/22/2013 09:48:57 AM) (Source: Service Control Manager) (User: )
Description: nvUpdatusService.\UpdatusUser%%1330

Microsoft Office Sessions:
=========================
Error: (01/24/2013 00:00:05 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {2918aebe-1414-417f-9c4d-6b319c3cbacc}

Error: (01/23/2013 08:44:34 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {68ff0526-428a-49fb-876f-041ef6fdbc3b}

Error: (01/23/2013 08:44:34 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {5122cb8f-7f44-4a62-aa9b-300c3aea0f1b}

Error: (01/23/2013 01:28:33 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3ffbde1c-1862-4935-b419-f19d45269121}

Error: (01/23/2013 01:26:54 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {3ffbde1c-1862-4935-b419-f19d45269121}

Error: (01/23/2013 01:21:05 AM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {c01531bd-7353-4e98-87f0-fdc9643fb3e7}

Error: (01/22/2013 08:35:50 PM) (Source: VSS)(User: )
Description: 0x80070005

Operation:
Gathering Writer Data

Context:
Writer Class Id: {e8132975-6f93-4464-a53e-1050253ae220}
Writer Name: System Writer
Writer Instance ID: {68ff0526-428a-49fb-876f-041ef6fdbc3b}

Error: (01/22/2013 08:35:49 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {4fe5b8e2-9a28-438a-9827-269bfb4ad004}

Error: (01/22/2013 04:00:45 PM) (Source: Application Error)(User: )
Description: nvtray.exe7.17.13.697506b36f0nvtray.exe 7.17.13.697506b36f04000001500101ae9168c 01cdf8b97d62bee9

Error: (01/22/2013 01:28:12 PM) (Source: VSS)(User: )
Description: ConvertStringSidToSid0x80070539

Operation:
OnIdentify event
Gathering Writer Data

Context:
Execution Context: Shadow Copy Optimization Writer
Writer Class Id: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
Writer Name: Shadow Copy Optimization Writer
Writer Instance ID: {6ec31fbc-af4a-4361-9e0c-fbcddc612222}

CodeIntegrity Errors:
===================================
Date: 2013-01-22 10:38:35.789
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:38:35.523
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:38:35.242
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:38:34.976
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:37:12.664
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:37:12.289
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:37:12.008
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2013-01-22 10:37:11.429
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\SYMEVENT.SYS because the set of per-page image hashes could not be found on the system.

Date: 2012-12-07 19:08:14.694
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\GIDHook.dll because the set of per-page image hashes could not be found on the system.

Date: 2012-12-07 19:08:14.381
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\GIDHook.dll because the set of per-page image hashes could not be found on the system.

=========================== Installed Programs ============================

Adobe Flash Player 11 ActiveX (Version: 11.5.502.146)
Adobe Reader X (10.1.5) (Version: 10.1.5)
AIM 7
Apple Application Support (Version: 1.4.1)
Apple Mobile Device Support (Version: 2.6.0.32)
Apple Software Update (Version: 2.1.1.116)
ArcSoft MediaImpression for Kodak (Version: 2.0.24.1216)
ArcSoft PhotoImpression 5
ArcSoft Print Creations - Album Page
ArcSoft Print Creations - Funhouse
ArcSoft Print Creations - Greeting Card
ArcSoft Print Creations - Photo Book
ArcSoft Print Creations - Photo Calendar
ArcSoft Print Creations - Scrapbook
ArcSoft Print Creations - Slimline Card
ArcSoft Print Creations (Version: 2.8.255.384)
Bonjour (Version: 1.0.106)
CardRd81 (Version: 4.00.0000.0004)
CCleaner (Version: 2.27)
CCScore (Version: 8.02.0000.0001)
Constant Guard Protection Suite (Version: 1.12.1012.1)
CopyTrans Suite Remove Only (Version: 2.36)
CR2 (Version: 4.00.0000.0003)
Cubis Gold (Version: 32.0.0.0)
Download Updater (AOL LLC)
eMusic Download Manager 4.1.3.1 (Version: 4.1.3.1)
EPSON Attach To Email (Version: 1.01.0000)
EPSON Copy Utility 3 (Version: 3.3.0.0)
EPSON Event Manager (Version: 1.80.00)
EPSON Perfection V500 Photo Scanner Driver Update
EPSON Perfection V500P User's Guide
EPSON Print CD (Version: 1.40.000)
Epson Print CD (Version: 2.00.00)
EPSON Printer Software
EPSON Scan
EPSON Scan Assistant (Version: 1.11.00)
eReg (Version: 1.20.138.34)
ESET Online Scanner v3
ESSBrwr (Version: 8.02.0000.0001)
ESSCDBK (Version: 8.03.0000.0001)
ESScore (Version: 8.03.0000.0001)
ESSgui (Version: 8.03.0000.0001)
ESSini (Version: 8.02.0000.0001)
ESSPCD (Version: 8.02.0000.0001)
ESSPDock (Version: 6.03.0001.0004)
ESSTOOLS (Version: 5.00.0000.0004)
essvatgt (Version: 8.00.0000.0001)
F-Secure PSC Prerequisites (Version: 1.0.5)
FastStone Image Viewer 4.6 (Version: 4.6)
GuardedID (Version: 0.03.1038)
Hallmark Card Studio Special Edition (Version: 5.0.0.6)
HijackThis 2.0.2 (Version: 2.0.2)
HP Software Update (Version: 3.0.1.25)
IncrediMail (Version: 6.0.3.4424)
IncrediMail 2.0 (Version: 6.0.3.4424)
iTunes (Version: 9.0.2.25)
Java 7 Update 11 (Version: 7.0.110)
Java Auto Updater (Version: 2.1.9.0)
JavaFX 2.1.1 (Version: 2.1.1)
Kodak EasyShare software
Logitech SetPoint 6.0 (Version: 6.00.68)
Magentic (Version: 1.3.1.955)
Mahjongg Master 5
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft Office PowerPoint Viewer 2007 (English) (Version: 12.0.4518.1014)
Microsoft Text-to-Speech Engine 4.0 (English)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.56336)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Word 2000 (Version: 9.00.2720)
Microsoft Works (Version: 08.05.0818)
MSXML 4.0 SP2 (KB927978) (Version: 4.20.9841.0)
MSXML 4.0 SP2 (KB954430) (Version: 4.20.9870.0)
MSXML 4.0 SP2 (KB973688) (Version: 4.20.9876.0)
netbrdg (Version: 7.01.0000.0001)
Norton Security Suite (Version: 5.2.2.3)
NVIDIA 3D Vision Controller Driver (Version: 280.19)
NVIDIA 3D Vision Controller Driver 280.19 (Version: 280.19)
NVIDIA Control Panel 306.97 (Version: 306.97)
NVIDIA Display Control Panel (Version: 6.14.12.5896)
NVIDIA Drivers (Version: 1.10.62.40)
NVIDIA Graphics Driver 306.97 (Version: 306.97)
NVIDIA Install Application (Version: 2.1002.85.551)
NVIDIA Update 1.10.8 (Version: 1.10.

NVIDIA Update Components (Version: 1.4.28)
OfotoXMI (Version: 8.03.0000.0001)
PVSonyDll (Version: 1.00.0001)
QuickTime (Version: 7.69.80.9)
Realtek High Definition Audio Driver (Version: 6.0.1.5898)
Seagate Manager Installer (Version: 2.01.0600)
Secure Backup and Share (Version: 2.4.3.0)
SFR (Version: 8.01.0000.0001)
SHASTA (Version: 7.01.0000.0001)
skin0001 (Version: 8.02.0000.0001)
SKINXSDK (Version: 8.02.0000.0001)
Smile Desktop version 1.0.12.332 (Version: 1.0.12.332)
Spelling Dictionaries Support For Adobe Reader 9 (Version: 9.0.0)
staticcr (Version: 8.02.0000.0001)
SUPERAntiSpyware Free Edition (Version: 4.32.0.1000)
System Requirements Lab
TomTom HOME 2.7.3.1894 (Version: 2.7.3.1894)
TomTom HOME Visual Studio Merge Modules (Version: 1.0.2)
TouchCopy 09 (Version: 9.62)
Uninstall Helper (Version: 2.0.1.0)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (Version: 1)
VPRINTOL (Version: 8.02.0000.0001)
Webshots Desktop (Version: 3.1.5.7617)
WIRELESS (Version: 8.02.0000.0001)

========================= Devices: ================================

========================= Memory info: ===================================

Percentage of memory in use: 60%
Total physical RAM: 1918.71 MB
Available physical RAM: 763.64 MB
Total Pagefile: 4081.91 MB
Available Pagefile: 2356.26 MB
Total Virtual: 2047.88 MB
Available Virtual: 1949.27 MB

========================= Partitions: =====================================

2 Drive c: () (Fixed) (Total:298.09 GB) (Free:137.57 GB) NTFS

========================= Users: ========================================

User accounts for \\AMD3500

Administrator debby Guest
UpdatusUser

========================= Minidump Files ==================================

No minidump file found

========================= Restore Points ==================================

06-01-2013 05:59:03 Scheduled Checkpoint
07-01-2013 20:19:40 Scheduled Checkpoint
08-01-2013 09:30:06 Scheduled Checkpoint
09-01-2013 05:39:16 Scheduled Checkpoint
10-01-2013 07:56:18 Scheduled Checkpoint
11-01-2013 02:50:38 Scheduled Checkpoint
11-01-2013 16:34:11 Scheduled Checkpoint
13-01-2013 20:18:10 Windows Update
19-01-2013 17:15:58 Removed Living Marine Aquarium 2
21-01-2013 05:00:07 Scheduled Checkpoint
22-01-2013 05:00:07 Scheduled Checkpoint
22-01-2013 14:21:49 Windows Update
22-01-2013 15:14:58 Installed Java 7 Update 11
23-01-2013 06:21:05 Scheduled Checkpoint
24-01-2013 05:00:05 Scheduled Checkpoint

**** End of log ****

soybean · « **Reply #14 on:** January 24, 2013, 09:03:41 AM »

Quote from: debby on January 20, 2013, 04:12:56 PM

1024 x 768 didn't do it. That only made it worse.

What make and model monitor do you have? What is the "native" resolution for it? This is usually the maximum resolution setting and it's a specification always stated by sellers of monitors.

Quote from: debby on January 20, 2013, 04:12:56 PM

I did discover something else, but I don't know how to fix that either. My hubby downloaded a free screensaver that was marine animals. Everytime that was on and we came to use the computer, when we moved the mouse, all the lettering was big, the screen would go black for a second, and the normal desktop would be there. Since I thought that might be the problem, I uninstalled it. I went back to the website and they stated they put a special installer on your computer to make it easier to install other things. To remove this, they say go to Start, then RegEdit and find: HKEY_Local_Machine/software/Freeze.com/Installerkey

Then press the delete key and then exit registry editor.

Well, I went to RegEdit and I did see HKEY_Local_Machine, but that's all I saw. They did state you should backup your registry before you do this (?) and since I didn't see anything that said software/freeze...etc...I have done nothing. Could this be the problem? I know someone with more knowledge about computers knows what to do, but it's not me. Can you help? Thanks in advance!

Making changes to the registry can be a risky business, especially for those unfamiliar with it and with making any changes to it. In this case, I suggest downloading and installing CCleaner and running its Registry cleaner and looking at what it finds to see whether it found any entries related to the screensaver or that "special installer" that came with it. If CCleaner does show such entries, you can have it remove them, or just have CCleaner remove all items found by its Registry cleaner. CCleaner will prompt you to backup the registry before making the changes and you should do so by responding to CCleaner's prompting.

Computer_Commando · « **Reply #15 on:** January 24, 2013, 09:45:29 AM »

Quote from: debby on January 24, 2013, 08:00:44 AM

I tried to install drivers from NVIDIA. This was the message: NVIDIA Installer cannot continue. This graphics driver could not find compatible graphics hardware. ...

Is this the one you downloaded & tried to install?
GeForce R304 Driver
http://www.nvidia.com/object/winxp-307.74-whql-driver.html

GeForce 6 series:
6800 XT, 6800 XE, 6800 Ultra, 6800 Series GPU, 6800 LE, 6800 GT, 6800 GS/XT, 6800 GS, 6800, 6700 XL, 6610 XL, 6600 VE, 6600 LE, 6600 GT, 6600, 6500, 6250, 6200 TurboCache, 6200SE TurboCache, 6200 LE, 6200 A-LE, 6200, 6150SE nForce 430, 6150LE / Quadro NVS 210S, 6150 LE, 6150, 6100 nForce 420, 6100 nForce 405, 6100 nForce 400, 6100

You exact hardware can be determined by downloading, installing & running HWInfo: http://www.hwinfo.com/download32.html
Check "Summary Only", then Run. Motherboard, graphics card, etc. info are displayed on one page. For more info, close then run again with nothing checked.

debby · « **Reply #16 on:** January 24, 2013, 02:14:40 PM »

My monitor is a Westinghouse 22", model LCM-22w3. The resolution that is working best right now is 1280 x 960. The highest it will go is 1280 x 1024. However, the book says it should be set at 1680 x 1050. I don't have that high of a number on my display settings.

debby · « **Reply #17 on:** January 24, 2013, 02:24:00 PM »

I am not sure what I tried to download at NVIDIA at this point. I know I only clicked on anything that said 6100. I've been trying so much stuff to get this working correctly again, I'm beginning to get frustrated enough to go ahead and find the money to get someone to look at it. I will do the CCleaner first, though. And the HWInfo also. Thanks!!!!

jason2074 · « **Reply #18 on:** January 24, 2013, 10:25:26 PM »

Quote

Is this the one you downloaded & tried to install?
GeForce R304 Driver
http://www.nvidia.com/object/winxp-307.74-whql-driver.html

I'm also wondering why Nvidia has another type of driver of different file size and OS support? http://www.nvidia.com/object/win8-win7-winvista-32bit-307.74-whql-driver.html

soybean · « **Reply #19 on:** January 25, 2013, 08:26:29 AM »

While you're taking steps, as suggested in previous posts, to investigate and resolve the issue, I can suggest a resolution setting that should give you a display with less distortion. I see on http://www.newegg.com/Product/Product.aspx?Item=N82E16824255002 that the recommended resolution setting for your monitor is, indeed, 1680 x 1050. Here's a key point in understanding resolution settings; its called "aspect ratio". If you divide 1680 by 1050, the result is 1.6, or the ratio of width to height, in pixels. So, if you have a setting that provides an aspect ratio of 1.6, you have a setting that does not cause text and graphics to look distorted. This is why a setting of 1024 x 768 would not achieve this goal; 1024/768 = 1.33, not 1.6.

I'm not suggesting this as a permanent solution. If it were my computer, I would still want to get the issue resolved. I think you'll most enjoy your monitor if you get this problem resolved and can set resolution at 1680 x 1050, as it should. A resolution width of 1680 gives you "more real estate", or, in other words, more space to, for example, have windows for two programs up on your screen side by side. And, LCD monitors usually display the sharpest, clearest test at the maximum resolution.

patio · « **Reply #20 on:** January 25, 2013, 08:41:01 AM »

Been following this one awhile...i suspect that early on if Font size settings were changed at one point...along with registry settings something's amiss....so who knows what it could be ...
That card supports that monitor's resolution so i'm baffled...

debby · « **Reply #21 on:** January 25, 2013, 03:53:52 PM »

I'm following all the posts, not been feeling well enough to sit and work on computer. Hopefully tomorrow and I will report back. Thank you all so, so much!

Computer_Commando · « **Reply #22 on:** January 25, 2013, 04:21:14 PM »

Quote from: debby on January 25, 2013, 03:53:52 PM

I'm following all the posts, not been feeling well enough to sit and work on computer. Hopefully tomorrow and I will report back. Thank you all so, so much!

May have given you the wrong link. Found that you said: Windows Vista (TM) Home Basic Service Pack 2 (X86).
Try this one: http://www.nvidia.com/object/win8-win7-winvista-32bit-307.74-whql-driver.html
It's dated yesterday, 1/24/2013

jason2074 · « **Reply #23 on:** January 25, 2013, 09:15:01 PM »

The other possible software that might have affected the sudden change in your computer is the Arcsoft print. Is Magentic the screensaver you were referring? http://www.magentic.com/splash/splash.aspx

debby · « **Reply #24 on:** January 26, 2013, 10:26:54 AM »

Tried to download the NVIDIA link you gave me, said "failed" for updates and two other things, but the driver seems to have gotten installed.

Also Magentic screensaver referred to has been on my computer for years as my screensaver. I downloaded a desktop "aquarium" from Free Screensavers.

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Author Topic: Screen is stretched... (Read 11028 times)

debby

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debby

debby

JJ 3000

debby

patio

debby

jason2074

debby

debby

Computer_Commando

jason2074

debby

soybean

Computer_Commando

debby

debby

jason2074

soybean

patio

debby

Computer_Commando

jason2074

debby