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Author Topic: Unwanted File  (Read 4447 times)

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Frantic

    Topic Starter


    Newbie

    • Experience: Experienced
    • OS: Windows XP
    Unwanted File
    « on: February 28, 2013, 06:39:54 AM »
    Whenever I log off, I get a message that a certain file is keeping my system from closing. This file is by AnySend. I have searched, ran sutoruns, deleted files from the Control Panel, everything I can think of. The only help I get from AnySend is "That's really weird." The logs report everything is clean. Oddly, it doesn't appear in IE8 but it does in Chrome, my preferred browser.

    Does anyone know how I can find this file and delete it?

    Thanks for any help.   

    Allan

    • Moderator

    • Mastermind
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    • Experience: Guru
    • OS: Windows 10
    Re: Unwanted File
    « Reply #1 on: February 28, 2013, 06:42:38 AM »
    1) Did you install AnySend on your system?
    2) What do you mean you deleted files from Control Panel?
    3) What is the EXACT message you see when you shut down the system?

    Frantic

      Topic Starter


      Newbie

      • Experience: Experienced
      • OS: Windows XP
      Re: Unwanted File
      « Reply #2 on: February 28, 2013, 07:05:55 AM »
      Yes, I did, inadvertently.

      The file is called "frmreceivingnotifications."

      Can't copy the message but basically  it says:

        "This file "frmreceivingnotifications" is preventing Windows from shutting down. Click "cancel," and close the file."

      But I can't close it because I can't find it!

      I went into control panel, programs and features, and deleted all anysend files. I also deleted all the AnySend files in Program Files. One file I could not delete; the message was "cannot delete because the file is open in AnySend User Interface."

      Thanks for responding, Allan. Hope this helps.

      Allan

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      • Mastermind
      • Thanked: 1260
      • Experience: Guru
      • OS: Windows 10
      Re: Unwanted File
      « Reply #3 on: February 28, 2013, 07:55:27 AM »
      Did you UNINSTALL Anysend using Programs & Features or did you just delete the folder and files? If the latter, you have two choices:

      1) Reinstall the app and then  uninstall it properly or

      2) Install Revo Uninstaller and use it to completely uninstall the App